酒店回复: Thank you for your feedback Eduardo! We’re happy to know our hotel met your expectations, and we look forward to welcoming you back again soon!
5.0分
其他
原文
翻译提供方：Google
独特而美好
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酒店回复: Thank you for the 10/10 rating, Eugene! We’re glad you enjoyed your stay and appreciate your comment. We hope to welcome you back again soon.
5.0分
其他
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Room was great except that I was given a handicapped accessible room with beds that were very low to the ground. First time this happened. I should have requested a different room.
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酒店回复: Thank you again for the 10/10 rating, Patricia! We’re glad you enjoyed the room overall and we do apologize that the accessible room was not comfortable for you.
4.0分
情侣出游
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Stay was quiet and pleasant. Rooms were clean and nice, comfortable beds. Great location to everything. My biggest and pretty much only complaint is at check in. I was given a rate online and at confirmation. That rate when you check in does not include a $50 per night deposit that is added to the room. That’s an expense I didn’t plan for, glad I was able to handle it, if not, that would’ve been a real issue. Just very unexpected. 3 nights = $150 extra, glad I had it.
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酒店回复: Thank you for staying with us, Kenneth, and for sharing your feedback. We’re happy to hear your stay was quiet and pleasant and that you found the rooms clean and the beds comfortable. I’m sorry the $50 per night incidental authorization was unexpected. This is a temporary hold placed on the card at check-in for incidentals and is released after checkout (timing depends on your bank). We appreciate you bringing this up, and we’ll continue working to make this information clearer for guests prior to arrival. We hope to welcome you back.
5.0分
商务出差
This is my go to place when I stay in Lake Mary. Convenient, clean, wonderful staff and a great, safe location for my morning stroll in the am.
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酒店回复: Thank you for the wonderful 10/10 review, Chrisann! We’re honored to be your go-to place in Lake Mary. We’re glad you enjoyed the clean hotel, wonderful staff, and safe location for your morning stroll. We look forward to welcoming you back soon!
5.0分
其他
Lake Mary Trip
As usual the property was well kept up. The employees are great and very helpful. I look forward to my next visit.
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酒店回复: Thank you again for the 10/10 review, Patricia! We’re so glad you found the property well kept and our team helpful and welcoming. We truly appreciate your continued support and look forward to your next visit.
住一晚很棒的酒店，早餐还行，员工很友好。
电梯故障
电梯坏了，所以我当天剩下的时间都被耽搁了。我们年纪大了，又要旅行，所以没法把行李搬下四层楼。
他们至少可以给我一张代金券作为补偿。
一切都干净整洁，温馨宜人。前台小哥和其他工作人员都非常友善礼貌。这里非常适合带孩子放松身心。
很棒的地方，调酒师更棒！
房间干净整洁，酒店大堂的调酒师很健谈，让我度过了一个美好的夜晚！
作为一家中转酒店，我觉得它达到了它的目的。
独特而美好
Room was great except that I was given a handicapped accessible room with beds that were very low to the ground. First time this happened. I should have requested a different room.
Stay was quiet and pleasant. Rooms were clean and nice, comfortable beds. Great location to everything. My biggest and pretty much only complaint is at check in. I was given a rate online and at confirmation. That rate when you check in does not include a $50 per night deposit that is added to the room. That’s an expense I didn’t plan for, glad I was able to handle it, if not, that would’ve been a real issue. Just very unexpected. 3 nights = $150 extra, glad I had it.
This is my go to place when I stay in Lake Mary. Convenient, clean, wonderful staff and a great, safe location for my morning stroll in the am.
Lake Mary Trip
As usual the property was well kept up. The employees are great and very helpful. I look forward to my next visit.