酒店回复: Muchas gracias por tus amables palabras. Nos alegra mucho saber que disfrutaste de nuestra playa y de la atención de nuestro equipo. Esperamos verte de nuevo muy pronto.¡Saludos cordiales!
5.0分
其他
原文
翻译提供方：Google
房间很棒，周围环境舒适干净。
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酒店回复: Muchas gracias por su excelente comentario! Nos alegra saber que disfrutó de una habitación cómoda y de un entorno limpio y agradable. Será un placer recibirle nuevamente muy pronto.
2.0分
家庭亲子
Construction was going on and noisy, also ******* said all fees and taxes were paid for when I booked thru them. They Weren't! Staff was very professional.
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酒店回复: Thank you for sharing your feedback with us. I’m glad to hear our team took good care of you, even with the challenges you experienced.We know the construction noise can be disruptive, and I appreciate your patience as we work through it. The good news is that the exterior balcony renovation on the north side of the tower is almost complete, and we’re excited for guests to enjoy the finished product very soon.Regarding the taxes and fees, I’m sorry for the confusion — third-party sites sometimes present the information differently, but our team is always happy to help clarify anything at check-in.Thank you again for staying with us. We hope to welcome you back once the improvements are wrapped up and provide a smoother, quieter experience.
5.0分
情侣出游
All of it was great. We had a wonderful stay. Very relaxing.
Hope we can stay there again!
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酒店回复: Thank you so much for your kind words! We’re thrilled you had a relaxing and enjoyable stay with us. It means a lot to hear that everything hit the mark. We’d love to welcome you back anytime — we’ll be ready to make your next stay just as wonderful!
房间很漂亮，住宿体验很棒。阳台外就是超赞的海景。
三星级酒店名不虚传！
房间很干净，但比网上图片小得多。我付的是半海景房的钱，结果看到的却是室外空调机组和一小块海景。阳台上只有两把小椅子，坐上去膝盖都顶到水泥墙了，几乎看不到外面！60间客房都在装修。员工态度还可以，但是……住了两晚就够了，不会再来了！
眼见不一定为实！！！
我们被匆匆赶出房间，他们闯了进来，我们明明请求他们给我们一点时间收拾行李和上个厕所。房间里还有蚂蚁。昨晚米歇尔帮我们办理入住时说会免除停车费，并免费延迟退房12小时。结果我到前台办理退房时，她却把所有费用都收了，而且前台和客房服务人员的态度都非常恶劣。当时酒店里几乎没什么人。
尽管我们六月份就预订了房间，但直到入住时才被告知阳台正在施工。无论是在海滩还是泳池边，整天都能听到钻孔和噪音，令人难以忍受。退房时被告知他们本来可以提供折扣，但由于我们是通过第三方预订的，所以无法提供任何优惠。为什么他们在入住时或入住期间没有主动提出任何补偿？此外，尽管我们告知他们我们没有车，他们还是收取了停车费；这个问题在退房时才得以解决。我们预订了早上5点的叫醒服务，但最终并没有出现，因为我们要赶早班飞机。
太吵了！
住在10楼——空调一开就跟飞机降落一样吵。一半的阳台都在施工——整天吵得人心烦！
空调很糟糕，房间里很热，淋浴水压很低，网络也连不上，浴室里还有虫子。
酒店不错，海滩很美。服务热情友好。推荐。
房间很棒，周围环境舒适干净。
Construction was going on and noisy, also ******* said all fees and taxes were paid for when I booked thru them. They Weren't! Staff was very professional.
All of it was great. We had a wonderful stay. Very relaxing.
Hope we can stay there again!