The room smelt like water mildew. Checked out early. The staff was nice and understanding.
展开
酒店回复: Our apologies for the smell you had. We do hope our remodel will take care of any issues for the future.
3.0分
其他
Stay was overall good but was disappointed to see the hotub was removed even though the website said the hotub was still available when it was not
展开
酒店回复: Our apologies if your 3rd party booking still lists a hottub at our location. This amenity has not been an option for a few years. We will check on this.
3.0分
其他
展开
Should be a No Smoking establishment
Walking down the hallway was torturous, the smell of cigarette smoke was overwhelming. Apparently, the rooms across the hall from our room were smoking rooms. It stunk horribly!!
展开
酒店回复: Our apologies that the smell travelled so much for you to smell in the hallway. We do our best to keep guests away from smoking rooms when requested.
4.0分
其他
The room was spacious and comfortable.. But the carpet was dirty and the room smelled funky
Breakfast was very nice.
展开
酒店回复: Thank you for the review. We are preparing for a remodel and hope you will return with us whenever you are in the area .
4.0分
家庭亲子
展开
Loved how quiet roomd were. We had two rooms nexy to each other and I could not hear the wildness of the 5-10 year olds next door. Breakfast wss a notch above standard hotel buffets. We had some difficulties with the door locks and the halls smelled a little musty, probably related to either the pool or it appeared they had some mechanical issue going on with plumbing or HVAC near lobby. Pool was clean and a good temperature.
展开
酒店回复: Thank you for the nice review. We do currently have high humidity in the area and it is giving us a rough time dealing with it. We are glad you enjoyed your stay with us beyond that experience.
2.0分
家庭亲子
展开
We arrived later than planned only to find out Hampton (not *******) had booked us in a smoking room. There is no way I choose a smoking room. Only thing I can think of is that Hampton (thinking we weren't coming) released our room to another and had a "contingency" room on standby for us.
There was mold in the shower, the room appeared to have not been used for some time. The TV did not work (the employee told us it didn't work).
展开
酒店回复: Your room was absolutely booked as a king smoking room. On arrival we did move you to a non smoking room that we had available that had been out of service do to no TV. Do to this the rate was also reduced for you. You do need to recoup the rate difference from the 3rd party that you originally booked through as we do not receive your personal information.
3.0分
其他
展开
Beds were comfortable; room temp (AC) was good; quiet area. Roll away mattress/cot - not comfortable at all for the teenager who had to try and sleep on it. Bathroom could use a little maintenance - broken tile edging around the floor (catching a lot of dirt), clothes hook on the back of the door broken off. I think one of the bath towels was supposed to be in the rag pile - had a hole about the size of a half dollar in the middle and some staining.
展开
酒店回复: We are very sorry to hear of the discomfort do to the mattress for your teenager. We are expecting a complete remodel this fall/winter, and do hope you will stay with again when in the area.
2.0分
其他
Room smelled of pipe smoke. Staff seemed annoyed whenever engaged in conversation.
展开
酒店回复: Our apologies if a room 2 weeks ago smelled like pipe smoke. You were down the hall from our smoking rooms and it is possible that this was the issue.
5.0分
家庭亲子
I always come back, because of everything is wonderful. Including the staff.
酒店回复: Thank you for the fantastic review and kind words.
1.0分
商务出差
展开
I am a die-hard Hampton Inn guest but this property was horrible at best! TV did not work and we were told we would received a credit - we did NOT! Crumbs on floor, walls patched and not painted, lamp on one side of bed did not work, ONE electrical outlet on desk and no USB ports. - no breakfast for us - Could not get out fast enough!!!
展开
酒店回复: our apologies that we fell short of your expectations and our staff was not able to assist you with your tv. We are expecting to begin a much anticipated and welcome remodel! However, that does not help you. As for a credit, you have to contact the 3rd party you used to book your stay for assistance with that matter.
The room smelt like water mildew. Checked out early. The staff was nice and understanding.
Stay was overall good but was disappointed to see the hotub was removed even though the website said the hotub was still available when it was not
Should be a No Smoking establishment
Walking down the hallway was torturous, the smell of cigarette smoke was overwhelming. Apparently, the rooms across the hall from our room were smoking rooms. It stunk horribly!!
The room was spacious and comfortable.. But the carpet was dirty and the room smelled funky
Breakfast was very nice.
Loved how quiet roomd were. We had two rooms nexy to each other and I could not hear the wildness of the 5-10 year olds next door. Breakfast wss a notch above standard hotel buffets. We had some difficulties with the door locks and the halls smelled a little musty, probably related to either the pool or it appeared they had some mechanical issue going on with plumbing or HVAC near lobby. Pool was clean and a good temperature.
We arrived later than planned only to find out Hampton (not *******) had booked us in a smoking room. There is no way I choose a smoking room. Only thing I can think of is that Hampton (thinking we weren't coming) released our room to another and had a "contingency" room on standby for us.
There was mold in the shower, the room appeared to have not been used for some time. The TV did not work (the employee told us it didn't work).
Beds were comfortable; room temp (AC) was good; quiet area. Roll away mattress/cot - not comfortable at all for the teenager who had to try and sleep on it. Bathroom could use a little maintenance - broken tile edging around the floor (catching a lot of dirt), clothes hook on the back of the door broken off. I think one of the bath towels was supposed to be in the rag pile - had a hole about the size of a half dollar in the middle and some staining.
Room smelled of pipe smoke. Staff seemed annoyed whenever engaged in conversation.
I always come back, because of everything is wonderful. Including the staff.
I am a die-hard Hampton Inn guest but this property was horrible at best! TV did not work and we were told we would received a credit - we did NOT! Crumbs on floor, walls patched and not painted, lamp on one side of bed did not work, ONE electrical outlet on desk and no USB ports. - no breakfast for us - Could not get out fast enough!!!