酒店回复: Harry thank you for taking the time to leave us a review, we appreciate your business and look forward to seeing you again!
2.0分
其他
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Room was not clean, jacuzzi had a dirt ring around it, at breakfast was served raw fried chicken with my waffle, housekeepers didnt come to clean my room or bring fresh towels and toiletries. Then on top of that the air conditioner wasnt cooling room,it got up to 77° in that room. Ive stayed at this location several times in the past and everything was great...this time was horrible...not what im use to.!!!
2.0分
其他
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The hotel is old and tired. You are revamping the exterior but you should be starting with the interior. The room we stayed in had a bathtub that the floor was peeling and did not feel good to take a shower in. You provided a lotion container on the wall, which is great, but it was empty. Bed was squeaky. Breakfast was not included so we went somewhere else.
Front desk was great! Very pleasant employees. Unfortunately we will
Choose another hotel when passing through again.
5.0分
其他
We loved our stay. The bar was a bit pricey, but that can be expected. The lady at check in was exceptional as was the bar tender.
1.0分
其他
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Outdated with no chargers anywhere. I travel quite a bit and this was a really big inconvenience. Room was not very clean, my to go food melted the container and fell out the bottom. I pick Hilton more times than none but this Overall probably the worse experience I have had in a Hilton.
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酒店回复: I’m sorry for any inconvenience. We strive to improve and would love to hear more from you. Please reach out!
5.0分
家庭亲子
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The breakfast was too expensive for what is offered. Morning fried potatoes should not be tater tots, eggs were burnt, juices were not labeled, the gravy was so thin. It was all round not good. The crew cursing while in the kitchen was not appropriate. The chef as she called herself bragging about herself. This part of the stay was the only part of my stay that was not enjoyed. The server was very seeet and a hard worker.
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酒店回复: Thank you for your ratings. We are delighted to know that you enjoyed your stay with us regardless of the issues you had at breakfast. We will bring this to the attention of the staff and ensure we address your concerns. We hope to serve you a better experience soon! If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!
3.0分
其他
Hotel is currently being updated. Should have been years ago. Staff very pleasant.
2.0分
朋友出游
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It was fine from the outside. The lobby was ok. The room was dismal and depressing. The charge for the continental breakfast was lame. I would never stay here again.
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酒店回复: Thank you for taking the time to share your feedback with us. We would like to express our apologies that you had a negative experience in our hotel. Kindly be advised that our team is working on the case and will follow up accordingly.
2.0分
其他
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It could be better
We spent $300 on a suite. Breakfast was not included, the bathtub didn’t drain, the pool had numerous floating bugs, and housekeeping brought their kids to work.
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酒店回复: Jennifer, thank you for your feedback. We regret that we did not meet your expectations. Booking can be a process, but we do offer rates that include breakfast if you do book again in the future.We would appreciate the opportunity to discuss this further and provide a resolution. Please contact us at your earliest convenience.
2.0分
其他
Toilet did not work properly, limited staff due to the holiday weekend. Rooms were outdated, mold and beat up.
令人愉悦
Room was not clean, jacuzzi had a dirt ring around it, at breakfast was served raw fried chicken with my waffle, housekeepers didnt come to clean my room or bring fresh towels and toiletries. Then on top of that the air conditioner wasnt cooling room,it got up to 77° in that room. Ive stayed at this location several times in the past and everything was great...this time was horrible...not what im use to.!!!
The hotel is old and tired. You are revamping the exterior but you should be starting with the interior. The room we stayed in had a bathtub that the floor was peeling and did not feel good to take a shower in. You provided a lotion container on the wall, which is great, but it was empty. Bed was squeaky. Breakfast was not included so we went somewhere else.
Front desk was great! Very pleasant employees. Unfortunately we will
Choose another hotel when passing through again.
We loved our stay. The bar was a bit pricey, but that can be expected. The lady at check in was exceptional as was the bar tender.
Outdated with no chargers anywhere. I travel quite a bit and this was a really big inconvenience. Room was not very clean, my to go food melted the container and fell out the bottom. I pick Hilton more times than none but this Overall probably the worse experience I have had in a Hilton.
The breakfast was too expensive for what is offered. Morning fried potatoes should not be tater tots, eggs were burnt, juices were not labeled, the gravy was so thin. It was all round not good. The crew cursing while in the kitchen was not appropriate. The chef as she called herself bragging about herself. This part of the stay was the only part of my stay that was not enjoyed. The server was very seeet and a hard worker.
Hotel is currently being updated. Should have been years ago. Staff very pleasant.
It was fine from the outside. The lobby was ok. The room was dismal and depressing. The charge for the continental breakfast was lame. I would never stay here again.
It could be better
We spent $300 on a suite. Breakfast was not included, the bathtub didn’t drain, the pool had numerous floating bugs, and housekeeping brought their kids to work.
Toilet did not work properly, limited staff due to the holiday weekend. Rooms were outdated, mold and beat up.