酒店回复: Hello Craig, Thank you for sharing your feedback. We apologize for any inconvenience caused by the construction and your experience with check-out. We strive to maintain a high standard of service and appreciate your comments, as they help us improve. Your concerns regarding the staff interaction will be addressed with management to ensure better experiences for future guests. We hope you will consider staying with us again in the future to experience our improvements.
酒店回复: Hello Doreen,Thank you for sharing your feedback regarding your stay. We understand that construction can be disruptive, and we're sorry to hear it impacted your experience. We strive to keep our guests informed about ongoing renovations, but we appreciate your input on the need for clearer communication. We also take theft incidents very seriously and suggest contacting the hotel management for further assistance. Your comments help us improve for future guests, and we hope your future travels are more enjoyable.
酒店回复: Hello Jeane,Thank you for your feedback regarding the room decor. We appreciate your understanding as we make improvements to the hotel. It's great to hear you enjoyed the comfort of the bed and our staff's service. Your comments will certainly be considered as we move forward with our renovations. We hope to welcome you back in the future to experience the changes!
4.0分
其他
原文
翻译提供方：Google
住宿体验很棒
这次住宿体验很棒，床和房间都非常舒适。他们当时正在装修，所以设施还行。尽管如此，我还是会再次入住。
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酒店回复: Dear Guest,Thank you for your feedback and for highlighting the comfort of your room and bed. We appreciate your understanding of the ongoing renovations and are excited for you to experience the enhanced amenities in the future. Your willingness to stay with us again means a lot, and we look forward to welcoming you back for an even better experience.
4.0分
情侣出游
原文
翻译提供方：Google
房子正在装修。工作人员在如此艰难的情况下竭尽全力。房间很棒！
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酒店回复: Hello Patrick,Thank you for your feedback regarding your recent stay. We appreciate your understanding of the renovations taking place, and we're glad to hear that you enjoyed your room. Our staff is dedicated to providing the best experience possible, even amidst changes. We hope you will consider staying with us again in the future to see the improvements firsthand.
2.0分
其他
Spalding bathtub
Poor tv picture
Hopefully the remodel will be completed soon
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酒店回复: Hello Tracy, Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your comments about the Spalding bathtub and the TV picture quality, and we understand how these aspects can impact your experience. Your input is valuable as we work towards enhancing our facilities, and we are excited about the upcoming remodel. We hope to welcome you back in the future to enjoy the improvements we have in store.
4.0分
其他
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Our stay was good even though they were remodeling when we arrived was kinda messy but cleaned up after they finished working everything was nice, breakfast was great both days. Overall everything was great. Thank you
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酒店回复: Hello Martin,Thank you for sharing your feedback about your recent stay. We're glad to hear that you enjoyed the breakfast and that our team worked diligently to clean up after the remodeling efforts. We appreciate your understanding during this time of improvement, and we're delighted that your overall experience was positive. Your comments will be shared with our team as we continue to enhance our services for all guests.
1.0分
其他
The place was torn apart for remodeling. We stayed elsewhere.
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酒店回复: Hello Philip,Thank you for sharing your feedback. We apologize for the inconvenience caused by the ongoing remodeling work. We strive to enhance our guests' experience and appreciate your understanding during this transition period. We hope you will consider staying with us in the future to enjoy our upgraded facilities and services.
4.0分
商务出差
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This hotel is under construction or remodeling so many of the facilities were not open or available.
Our room was great and so one floor was not being remodeled.
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酒店回复: Hello Kathy, Thank you for sharing your feedback. We're glad to hear you enjoyed your room. We understand that ongoing renovations can impact your experience, and we appreciate your understanding during this time. Your comments about our facilities will be noted as we continue to enhance our hotel for future guests. We hope you’ll consider visiting us again once all improvements are complete.
5.0分
情侣出游
Hotel was under construction but the staff was great and location was perfect
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酒店回复: Hello Jay,Thank you for sharing your feedback. We’re glad to hear that you enjoyed our location and found our staff to be accommodating despite the ongoing renovations. We appreciate your understanding and hope you’ll consider staying with us again in the future when all improvements are completed for an even better experience. Your input helps us enhance our services for all guests.
千万别住这里
正在施工。去盖洛普的路上接到电话说酒店正在施工。取消预订已经太晚了。退房人员非常粗鲁。我向她要账单副本，但她拒绝了。我经常住汉普顿酒店。体验太糟糕了。千万别住这里。
这家汽车旅馆正在装修。没法吃热早餐。我们宝宝的尿布包被偷了。孩子们没法去游泳。真希望我提前知道这家汽车旅馆正在装修。我肯定不会订那里的，简直是浪费钱。
房间装饰太暗了，但因为正在装修，所以我原谅了，希望他们以后能换点颜色……太灰了！！！！！一切都很好，我睡得很好……床很舒服，工作人员也很好！
住宿体验很棒
这次住宿体验很棒，床和房间都非常舒适。他们当时正在装修，所以设施还行。尽管如此，我还是会再次入住。
房子正在装修。工作人员在如此艰难的情况下竭尽全力。房间很棒！
Spalding bathtub
Poor tv picture
Hopefully the remodel will be completed soon
Our stay was good even though they were remodeling when we arrived was kinda messy but cleaned up after they finished working everything was nice, breakfast was great both days. Overall everything was great. Thank you
The place was torn apart for remodeling. We stayed elsewhere.
This hotel is under construction or remodeling so many of the facilities were not open or available.
Our room was great and so one floor was not being remodeled.
Hotel was under construction but the staff was great and location was perfect