酒店回复: Thank you for the wonderful review! We're glad you found everything cozy and peaceful. Hope to welcome you back soon!
3.0分
家庭亲子
原文
翻译提供方:Google
工作人员非常友好,卫生状况也非常好,但是建筑物需要翻新。
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酒店回复: Thank you for your feedback! Our dedicated and clean staff take great pride in providing excellent service, and while the building has character, we continuously make improvements to ensure guest comfort. We hope to see you again soon.
3.0分
其他
原文
翻译提供方:Google
给你点赞
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酒店回复: Thank you for sharing your feedback. We’re glad you chose to stay with us. We hope to welcome you back for an even better experience next time.
1.0分
情侣出游
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The first room we had the bathtub & sink didn’t drain. The sheets were dirty. The girl at the front desk was nice & gave us a 2nd room. The chemicals they used were so bad I couldn’t breathe. She then gave us a third room in the 2nd floor so we could air a room out. She was nice, the rooms are disgusting. I wouldn’t recommend this place to my worst enemy.
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酒店回复: Thank you for sharing your experience. We’re pleased to hear our front desk associate assisted you promptly and courteously. We’re truly sorry the rooms did not meet your expectations, as this is not reflective of our usual standards. Guest comfort and cleanliness remain top priorities, and we appreciate your feedback as it helps us improve.
2.0分
家庭亲子
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Dirty floor lamps, chipped and extremely worn doors, mirrors, chairs in room. The exterior door, card controlled, opened without card use. Window in the room opened (1st floor) and did not lock, screws (loose and wobbly) kept the window from opening wider than a few inches. Check in was quick and staff was pleasant.
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酒店回复: Thank you for your feedback. We’re glad to hear our staff made a positive impression and that check-in was smooth. We assure you that cleanliness and maintenance are taken seriously, and our team continuously works to uphold our standards to ensure guest comfort and safety.
5.0分
其他
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Weekend get away
The first room the door wouldn't close and latch deadbolt anything air conditioning was on high. The receptionist remedied it real quick give me another room and it was perfect, it was comfortable room was clean thank you will stay again
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酒店回复: Thank you for your wonderful review! We’re glad our team quickly resolved the issue and that you enjoyed a clean, comfortable stay. We look forward to welcoming you back!
4.0分
其他
Si beds were great- nice n comfy. However someone knocked on my windown then my door at 2am!!! Not okay with that
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酒店回复: Thank you for your feedback! We’re glad you enjoyed our comfortable beds. We apologize for any inconvenience you had during your stay. Please note that we take guest security very seriously, and while this was an isolated incident, our team is always available 24/7 to ensure a safe and pleasant stay.
2.0分
其他
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NOT HAPPY
The people in the next room had their TV so loud that at 2 o’clock in the morning, they woke me up and my pet and couldn’t fall back to sleep. The manager, however, was nice enough to come and knock on their door and called them on the phone and their cell phone and took them a while before they finally woke up. The electricity went out in the area so I didn’t go swimming like I wanted to couldn’t watch TV at 4 o’clock in the morning because I was awake so this trip wasn’t the most pleasant but I have had good experiences at this hotel.
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酒店回复: Thank you for sharing your feedback. While unforeseen circumstances like noisy neighbors and a local power outage were beyond our control, we’re glad our manager responded promptly and that you’ve had great stay with us. We look forward to providing you with a much better experience next time!
5.0分
其他
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Two night stay
I didn't eat at the bar as it closed the kitchen too early. Bed was comfortable. I used the wifi which my security software said was not secure but i was comfortable running a VPN. I did not use any transportation services, i arrived with my own. The one thing i have to add.. on my last night there were people above my that walked heavy until the wee hours of the day and they either had a couple small children that playing or a pet. I wasn't able the determine the difference. I was fine once i put my earplugs in.
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酒店回复: Thank you for your wonderful rating! We're glad you enjoyed the comfort of your stay. We appreciate your feedback and will continue working to ensure a quiet and relaxing experience for all our guests. Looking forward to welcoming you back!
5.0分
其他
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Wow! Now under independent family ownership. Superb essentials. New firm beds. Newly revamped bathroom.
No frills. No coffee pot in room. No Continental Breakfast. Big deal.
Dunkin' Donuts is attached. I got there after midnight. The desk clerk said, "I already marked you down for a noon checkout. Fabulous experience.
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酒店回复: Thank you so much for the fantastic review! We're thrilled you enjoyed the updates and had a smooth, comfortable stay. It's great to hear our team made a positive impression. Looking forward to welcoming you back soon!
非常友善,一切都很美好,热情好客,环境安静祥和。
工作人员非常友好,卫生状况也非常好,但是建筑物需要翻新。
给你点赞
The first room we had the bathtub & sink didn’t drain. The sheets were dirty. The girl at the front desk was nice & gave us a 2nd room. The chemicals they used were so bad I couldn’t breathe. She then gave us a third room in the 2nd floor so we could air a room out. She was nice, the rooms are disgusting. I wouldn’t recommend this place to my worst enemy.
Dirty floor lamps, chipped and extremely worn doors, mirrors, chairs in room. The exterior door, card controlled, opened without card use. Window in the room opened (1st floor) and did not lock, screws (loose and wobbly) kept the window from opening wider than a few inches. Check in was quick and staff was pleasant.
Weekend get away
The first room the door wouldn't close and latch deadbolt anything air conditioning was on high. The receptionist remedied it real quick give me another room and it was perfect, it was comfortable room was clean thank you will stay again
Si beds were great- nice n comfy. However someone knocked on my windown then my door at 2am!!! Not okay with that
NOT HAPPY
The people in the next room had their TV so loud that at 2 o’clock in the morning, they woke me up and my pet and couldn’t fall back to sleep. The manager, however, was nice enough to come and knock on their door and called them on the phone and their cell phone and took them a while before they finally woke up. The electricity went out in the area so I didn’t go swimming like I wanted to couldn’t watch TV at 4 o’clock in the morning because I was awake so this trip wasn’t the most pleasant but I have had good experiences at this hotel.
Two night stay
I didn't eat at the bar as it closed the kitchen too early. Bed was comfortable. I used the wifi which my security software said was not secure but i was comfortable running a VPN. I did not use any transportation services, i arrived with my own. The one thing i have to add.. on my last night there were people above my that walked heavy until the wee hours of the day and they either had a couple small children that playing or a pet. I wasn't able the determine the difference. I was fine once i put my earplugs in.
Wow! Now under independent family ownership. Superb essentials. New firm beds. Newly revamped bathroom.
No frills. No coffee pot in room. No Continental Breakfast. Big deal.
Dunkin' Donuts is attached. I got there after midnight. The desk clerk said, "I already marked you down for a noon checkout. Fabulous experience.