酒店回复: Dear Matthew,Thank you for your wonderful review and continued loyalty! We're thrilled you enjoy our comfortable beds, clean rooms, and excellent service. It’s also great that Heritage Grill hit the mark for both breakfast and dinner, and we truly appreciate your kind words about our team. We look forward to welcoming you back to Little Rock Marriott and ensuring another fantastic stay!
酒店回复: Thank you for sharing your feedback. While we’re glad you had an overall pleasant visit, we’re sorry for the challenges you encountered. This are not the standard we aim to provide, and we’ll be addressing these concerns with our team to ensure any necessary improvements are made. We appreciate your patience and hope to have the opportunity to welcome you back for you with a smoother experience in the future.
3.0分
其他
原文
翻译提供方：Google
代客服务态度很好。前台服务质量低于平均水平。星巴克很糟糕。
就每晚的价格而言，我再也不会住这家酒店了。
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酒店回复: Dear Joy,Thank you for being our guest and sharing your feedback. While we are so happy to hear you appreciated our friendly valet team, we are sorry you had a disappointing visit and apologize for any inconvenience at the front desk and Starbucks. All of your feedback is gratefully received and will be shared with the team as guest satisfaction is of the utmost importance to us. It is our hope to welcome you back soon for a much-improved experience and a stay worthy of a perfect rating.
5.0分
商务出差
原文
翻译提供方：Google
我出差旅行，很感谢机场接送服务。工作人员也非常友好和乐于助人。
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酒店回复: Dear Teri,Thank you for staying with us at Little Rock Marriott during your recent business trip. We're pleased you enjoyed our efficient airport transportation and friendly service! Please stop by and see us again the next time you are in the area.
3.0分
朋友出游
原文
翻译提供方：Google
房间里没有微波炉
房间窗户上有大量冷凝水，窗户密封处有水坑。
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酒店回复: Dear Christy,Thank you for sharing your thoughts with us. We're glad you chose to stay with us, but we understand that the issues in your room were less than ideal. We’ll be addressing this with our team to ensure a more comfortable experience for future guests. We appreciate your feedback and hope to welcome you back soon for a stay that meets your expectations.
5.0分
家庭亲子
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Very nice place to stay for the big dam bridge 100 bike race. The valets took great care of getting our cars in and out, but I wanted to especially mention Michelle who checked us in Friday night and then checked us out Saturday morning. She went above and beyond with friendliness and a wonderful attitude!
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酒店回复: Dear Antiope,It was a pleasure to host your recent stay at Little Rock Marriott for the Big Dam Bridge 100 bike race. We're delighted to hear you had an enjoyable experience and that you appreciated the excellent hospitality our team provided; we will be sure to pass along your kind words, especially to Michelle! Thank you for your great review, and we hope to have the opportunity to welcome you back in the future.
5.0分
情侣出游
The facility is a huge hotel. Lots of nice amenities. Rooms are spacious and clean. The staff was helpful.
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酒店回复: Dear Susan,Thank you so much for your review and kind words. We are so glad you enjoyed the size of the property, the amenities, and the spacious rooms. It's also great to hear that our team was helpful. Guest service is something we truly take pride in. It was our pleasure having you here, and we look forward to welcoming you back soon.
多年以前的Peabody, 现在的万豪酒店，干净整洁，适合商务出差住。
酒店大楼还是非常醒目的，就在河边。整体中规中矩没啥特别的
还不错吧，不过和价格相比就有点不太值
仍然是一流的住宿体验
自从这家酒店还是皮博迪酒店时，我就一直住在这里，第一次是在 2005 年左右。他们对酒店进行了相当大的升级。床很舒服，房间很干净，女仆服务也很棒。我唯一的抱怨是，这次我们住的地方有点吵，但似乎没有打扰到孩子们，我也不知道是什么原因。Heritage Grill 很棒，我们在那里吃了早餐和晚餐。代客服务是一流的。工作人员很友好，非常专业。住在这里已经成为我们每年一次的动漫节之旅。我无法想象住在其他酒店。在我看来，万豪酒店是最好的。
不错的酒店
酒店和 822 号房间都很不错。水槽和浴缸的排水很慢，浴缸里的水是棕色的。代客泊车等待我的车的时间太长了，花了 35 分钟。
代客服务态度很好。前台服务质量低于平均水平。星巴克很糟糕。
就每晚的价格而言，我再也不会住这家酒店了。
我出差旅行，很感谢机场接送服务。工作人员也非常友好和乐于助人。
房间里没有微波炉
房间窗户上有大量冷凝水，窗户密封处有水坑。
Very nice place to stay for the big dam bridge 100 bike race. The valets took great care of getting our cars in and out, but I wanted to especially mention Michelle who checked us in Friday night and then checked us out Saturday morning. She went above and beyond with friendliness and a wonderful attitude!
The facility is a huge hotel. Lots of nice amenities. Rooms are spacious and clean. The staff was helpful.