酒店回复: Hello Ricardo,Thank you for joining us and sharing your experience! Our team is delighted you enjoyed your stay, especially the breakfast! It was a pleasure to have you as a guest; we would love to have you revisit!See you at the beach!
5.0分
情侣出游
原文
翻译提供方：Google
非常干净舒适，工作人员非常友好
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酒店回复: Hello Malianatha,Thank you for choosing our resort as your destination and sharing your kind words. Our team takes pride in catering to our guests and is delighted you had an excellent experience. We would love to welcome you back!
5.0分
其他
原文
翻译提供方：Google
质量很好，食物非常好
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酒店回复: Hello Karen,Thank you for joining us and sharing your feedback! Our team is glad you enjoyed the food and all the resort offers. It was a pleasure having you as a guest, and we would love to have you revisit!See you at the beach!
5.0分
家庭亲子
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We loved everything about the hotel, it was spotlessly clean. We enjoyed every employee we encountered started with Michelle at the front desk checking in, following up next with Sassy in the bar blending right on with Nancy at breakfast as well as completing our trip at checkout with Tammy. All were amazing very professional. There’s nothing we could say negative about the entire hotel employees and the stay. I’m not sure his name the gentleman working last night Saturday, October 4 that helped us with getting more pool towels I think he was security but he was amazing also.
5.0分
其他
Everyone working was amazing great food for dinner and breakfast not far from anything i needed or wanted
4.0分
其他
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Staff was very helpful and very kind. Tasha from housekeeping was excellent and i will be back because of the her services. We didnt gave them 5 starts because as i was eating a delicious breakfast, I had a bug on my food and will not eat there for the rest of my stay. The staff was very kind and i appreciated the kindness but i will not eat there if i choose to stay there again
3.0分
其他
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the hotel was rather dirty. flies flying everywhere, especially during breakfast. the janitor picked up trash out of the trashcans with her hands, leaving a dirty trash bag in the trash cans. the pool was slimy, needed a good cleaning.
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酒店回复: Dear Guest! We apologize for not meeting your expectations, thank you for your comments, we will forward them to our upper management team for their review, as to improve the guest's experience.I hope you will give us another chance by staying with us again to show you that your unsatisfactory stay was an exception.
4.0分
其他
Family Group Stay
Went for a stay as part of a family reunion. Staff was very friendly and helpful; food was great.
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酒店回复: Dear Guest! Thank you for taking the time to share your positive experience. We're thrilled you stayed at our hotel for your family reunion. Hope to see you again soon.
2.0分
家庭亲子
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Pictures is a lie the pool is indoor and really bad when we arrive there was a person in the office the door was open but we waited like 10 minutes at front desk when we get room pillows and bedding has some dirty spots on it we stayed only one day . Breakfast online says free but you have to pay 14$ per person . didn't complain because it was only one day and we went to Destin .
4.0分
家庭亲子
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The staff was absolutely wonderful, room clean. However you have no outside benches or seating which is odd especially in Florida. You also don’t have outside garbage cans so there was an extreme amount of garbage being left around the back parking lot. If the above was improved I’d give 5⭐️
宽敞且实用的房间
实用且交通方便的酒店。宽敞的房间，有一张工作桌。突出早餐。
非常干净舒适，工作人员非常友好
质量很好，食物非常好
We loved everything about the hotel, it was spotlessly clean. We enjoyed every employee we encountered started with Michelle at the front desk checking in, following up next with Sassy in the bar blending right on with Nancy at breakfast as well as completing our trip at checkout with Tammy. All were amazing very professional. There’s nothing we could say negative about the entire hotel employees and the stay. I’m not sure his name the gentleman working last night Saturday, October 4 that helped us with getting more pool towels I think he was security but he was amazing also.
Everyone working was amazing great food for dinner and breakfast not far from anything i needed or wanted
Staff was very helpful and very kind. Tasha from housekeeping was excellent and i will be back because of the her services. We didnt gave them 5 starts because as i was eating a delicious breakfast, I had a bug on my food and will not eat there for the rest of my stay. The staff was very kind and i appreciated the kindness but i will not eat there if i choose to stay there again
the hotel was rather dirty. flies flying everywhere, especially during breakfast. the janitor picked up trash out of the trashcans with her hands, leaving a dirty trash bag in the trash cans. the pool was slimy, needed a good cleaning.
Family Group Stay
Went for a stay as part of a family reunion. Staff was very friendly and helpful; food was great.
Pictures is a lie the pool is indoor and really bad when we arrive there was a person in the office the door was open but we waited like 10 minutes at front desk when we get room pillows and bedding has some dirty spots on it we stayed only one day . Breakfast online says free but you have to pay 14$ per person . didn't complain because it was only one day and we went to Destin .
The staff was absolutely wonderful, room clean. However you have no outside benches or seating which is odd especially in Florida. You also don’t have outside garbage cans so there was an extreme amount of garbage being left around the back parking lot. If the above was improved I’d give 5⭐️