Was a nice comfortable hotel however the fireplace in our room stopped working and maintenance never fixed it; room phone to front desk didn't work either. But nice large room and nice and clean. Oh, and on check-in was not given the right room #, and had to go twice for the front desk to realize the error to give us the proper room # key card. Thank goodness no one was in the wrong room we were directed to, or if there was they didn't come to the door! Overall would have been very happy other than those issues. It would have been nice to have the fireplace all four days we were there. Will probably try one of the other neighboring hotels on our next stay as there are a whole row of nice hotels next to this one.
展开
酒店回复: Thank you for staying with us and for taking the time to share your experience. We are glad you enjoyed the comfort and cleanliness of the room; however, we are sorry that maintenance and check-in issues caused unnecessary frustration during your visit. Your feedback is important and has been shared with our team for review and improvement. We appreciate you letting us know and hope your travels ahead are smooth and enjoyable.
3.0分
其他
Room
Was spacious and good location. However over the course of 2 days we killed about 8 large spiders in our room.
展开
酒店回复: Thank you for your feedback. While we're glad to hear you enjoyed our comfortable and convenient location, we're truly sorry about the unwelcome guests you encountered. Your comments will be addressed with our housekeeping team, and we hope you'll consider staying with us again for a more comfortable visit.
5.0分
家庭亲子
展开
We had such a wonderful experience. The room was clean and spacious, the breakfast was delicious, and the staff were so accommodating. We will stay here every time!
展开
酒店回复: Thank you for staying with Comfort Suites Boise West Meridian and for sharing your review. We’re so glad to hear your room felt comfortable and clean, that you enjoyed breakfast, and that our team made you feel well cared for during your visit. It means a lot to know you plan to return, and we look forward to welcoming you back every time you’re in the area!
5.0分
其他
This is a very nice hotel. The staff was kind, the lobby was decorated nice for Christmas. The room was clean and the bed was comfortable.
展开
酒店回复: Thank you for your perfect rating! We're delighted to hear you appreciated our holiday decor, friendly service, and comfortable beds. Thank you for staying with us at Comfort Suites Boise West Meridian, and we look forward to welcoming you back again soon.
4.0分
家庭亲子
展开
Room with jacuzzi is misleading due to picture of it being bigger and in the actual room next to the beds. In reality it’s just a slightly larger tub than normal in the bathroom with jets.
展开
酒店回复: Thank you for sharing your feedback. We understand how the expectations from the photos and the actual layout of the room could feel different, and we appreciate you bringing this to our attention. Your comments help us ensure descriptions are as clear as possible for future guests. We’re glad you stayed with us and hope to have the opportunity to provide an even better experience next time.
5.0分
其他
The staff was helpful. They could have been more friendly, but they were not rude at all. The room is very clean and spacious. So far, we love the room.
展开
酒店回复: Thank you for sharing your experience with us. We're glad to hear that you are enjoying your clean and spacious room. It's also wonderful to know our team was helpful, and we appreciate your feedback about friendliness. We'll be sure to share your comments with our team as a reminder to always bring that extra warmth to every interaction. We hope the rest of your stay continues to be just as comfortable and enjoyable here at Comfort Suites Boise West Meridian!
3.0分
其他
展开
This hotel was listed as pet friendly, but we were unexpectedly charged a nonrefundable fee of $35 per pet upon arrival. On top of that, the receptionist was not friendly at all to us when we checked in. Otherwise we were very happy with the room and amenities.
展开
酒店回复: Thank you for staying with us and for sharing your feedback. We’re sorry the pet fee wasn’t clearly communicated before you arrived, and that your welcome at the front desk didn’t feel as warm as it should have. That’s not the experience we want for our guests, and we’ll be reviewing this with the team. We’re glad to hear you enjoyed your room and the amenities, and we appreciate you letting us know where we can do better. We’d love the chance to welcome you back.
4.0分
其他
展开
This is my family's second stay at the Comfort Inn in Meridian Idaho. The room are clean and the beds comfortable. We enjoyed the morning breakfast. The staff was friendly
酒店回复: “Your support is appreciated! We’re happy you enjoyed your visit.”
5.0分
其他
Clean, friendly and let me visit the hot tub after closing. What more can you ask for?
展开
酒店回复: Thank you for staying with us. We're so glad you enjoyed your experience, and we hope to welcome you back to Comfort Suites Boise West Meridian soon!
4.0分
家庭亲子
Breakfast wasn't very good powdered eggs and
Canned gravy. Everything else was good.
展开
酒店回复: Thank you for your feedback. While we’re glad you enjoyed most aspects of your stay, we're disappointed that the breakfast didn’t meet your expectations. Your comments on food quality will be shared with our culinary team to enhance the morning experience of our guests.
Was a nice comfortable hotel however the fireplace in our room stopped working and maintenance never fixed it; room phone to front desk didn't work either. But nice large room and nice and clean. Oh, and on check-in was not given the right room #, and had to go twice for the front desk to realize the error to give us the proper room # key card. Thank goodness no one was in the wrong room we were directed to, or if there was they didn't come to the door! Overall would have been very happy other than those issues. It would have been nice to have the fireplace all four days we were there. Will probably try one of the other neighboring hotels on our next stay as there are a whole row of nice hotels next to this one.
Room
Was spacious and good location. However over the course of 2 days we killed about 8 large spiders in our room.
We had such a wonderful experience. The room was clean and spacious, the breakfast was delicious, and the staff were so accommodating. We will stay here every time!
This is a very nice hotel. The staff was kind, the lobby was decorated nice for Christmas. The room was clean and the bed was comfortable.
Room with jacuzzi is misleading due to picture of it being bigger and in the actual room next to the beds. In reality it’s just a slightly larger tub than normal in the bathroom with jets.
The staff was helpful. They could have been more friendly, but they were not rude at all. The room is very clean and spacious. So far, we love the room.
This hotel was listed as pet friendly, but we were unexpectedly charged a nonrefundable fee of $35 per pet upon arrival. On top of that, the receptionist was not friendly at all to us when we checked in. Otherwise we were very happy with the room and amenities.
This is my family's second stay at the Comfort Inn in Meridian Idaho. The room are clean and the beds comfortable. We enjoyed the morning breakfast. The staff was friendly
Clean, friendly and let me visit the hot tub after closing. What more can you ask for?
Breakfast wasn't very good powdered eggs and
Canned gravy. Everything else was good.