Our room was very nice, spacious, comfortable. I couldn’t get the coffee maker to work but the coffee downstairs was excellent. We had to leave before breakfast was ready so can’t comment any more on that. Staff was great. Being close to the hospital it’s not exactly a quiet area, but I expected worse so was pleasantly relieved. Free and ample parking was very nice!
3.0分
其他
Didn’t have a shower curtain, bathroom bulbs out. Didn’t know there was underground parking and weather was in the teens. Found out as we were leaving.
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酒店回复: Sorry for the issues you encountered and it is not usual for us to present a room that is not complete.
4.0分
商务出差
Everything was excellent until finding that the elevator was broken. Had room on 4th floor. Nice way to relax and rewind. Not so much.
everyth
酒店回复: Sorry for the inconvenience, during your stay.
2.0分
商务出差
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Got here the staffon duty left to get food so had to stand and wait for her return. This is the dirties holiday inn ive stayed at. Beakfast was to be ready at 630a and it was 30nmins late.
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酒店回复: Sorry for your experience, we have issued a 50% refund back and you should see that from *******.
4.0分
其他
Clean room, friendly staff. The only minus is the lighting in the bathroom, way too dim.
4.0分
情侣出游
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Breakfast was standard fare, but good and well stocked. Housekeeping came every day which was nice. Room was quiet and well appointed. Overall a very nice place. Will probably stay here again in the future.
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酒店回复: We are glad to hear that you had an enjoyable stay and hope to see you again.
5.0分
家庭亲子
The staff were very helpful and professional. It was noisy but that was because it was close to Mayo.
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酒店回复: We are happy to hear that you had a great experience with us and look forward to seeing you again.
2.0分
家庭亲子
The elevator was not working. Had to use stairs. Received 15% discount to compensate.
酒店回复: We are again sorry for the inconvenience during your stay.
5.0分
其他
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I definitely would stay there again. I even expected my stay 1 more night. Love how you can walk to St. Marys Hospital. Therecare also a lot of places to eat right by there. Staff was ver friendly!
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酒店回复: We are happy to see that you had an enjoyable stay and hope you consider us again.
3.0分
商务出差
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Upon arriving everything looked clean and nice. However our room was dirty and run down. There was stuff on our carpet, cereal and hair on the bathroom floor, as well as a build up of dust and debris behind the door, and the floor space between our bed and night stand had a build up of dust and debris. There was also a bug hanging out on one of our beds. Thankfully we didnt get bites or anything, but i had a hard time sleeping not knowing what kind of bug it was. Our shades had worn holes in them and when the ac kicked on ot filled the room with a musky smell. The continental breakfast was great though. Even the coffee was good.
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酒店回复: I am sorry that you found your room in that condition and it is not up to our standards and I will work with out housekeeping team to improve.
Our room was very nice, spacious, comfortable. I couldn’t get the coffee maker to work but the coffee downstairs was excellent. We had to leave before breakfast was ready so can’t comment any more on that. Staff was great. Being close to the hospital it’s not exactly a quiet area, but I expected worse so was pleasantly relieved. Free and ample parking was very nice!
Didn’t have a shower curtain, bathroom bulbs out. Didn’t know there was underground parking and weather was in the teens. Found out as we were leaving.
Everything was excellent until finding that the elevator was broken. Had room on 4th floor. Nice way to relax and rewind. Not so much.
everyth
Got here the staffon duty left to get food so had to stand and wait for her return. This is the dirties holiday inn ive stayed at. Beakfast was to be ready at 630a and it was 30nmins late.
Clean room, friendly staff. The only minus is the lighting in the bathroom, way too dim.
Breakfast was standard fare, but good and well stocked. Housekeeping came every day which was nice. Room was quiet and well appointed. Overall a very nice place. Will probably stay here again in the future.
The staff were very helpful and professional. It was noisy but that was because it was close to Mayo.
The elevator was not working. Had to use stairs. Received 15% discount to compensate.
I definitely would stay there again. I even expected my stay 1 more night. Love how you can walk to St. Marys Hospital. Therecare also a lot of places to eat right by there. Staff was ver friendly!
Upon arriving everything looked clean and nice. However our room was dirty and run down. There was stuff on our carpet, cereal and hair on the bathroom floor, as well as a build up of dust and debris behind the door, and the floor space between our bed and night stand had a build up of dust and debris. There was also a bug hanging out on one of our beds. Thankfully we didnt get bites or anything, but i had a hard time sleeping not knowing what kind of bug it was. Our shades had worn holes in them and when the ac kicked on ot filled the room with a musky smell. The continental breakfast was great though. Even the coffee was good.