I definitely would stay there again. I even expected my stay 1 more night. Love how you can walk to St. Marys Hospital. Therecare also a lot of places to eat right by there. Staff was ver friendly!
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酒店回复: We are happy to see that you had an enjoyable stay and hope you consider us again.
3.0分
商务出差
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Upon arriving everything looked clean and nice. However our room was dirty and run down. There was stuff on our carpet, cereal and hair on the bathroom floor, as well as a build up of dust and debris behind the door, and the floor space between our bed and night stand had a build up of dust and debris. There was also a bug hanging out on one of our beds. Thankfully we didnt get bites or anything, but i had a hard time sleeping not knowing what kind of bug it was. Our shades had worn holes in them and when the ac kicked on ot filled the room with a musky smell. The continental breakfast was great though. Even the coffee was good.
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酒店回复: I am sorry that you found your room in that condition and it is not up to our standards and I will work with out housekeeping team to improve.
3.0分
其他
Bed was very comfortable but older hotel and cleanliness of common areas could’ve been better.
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酒店回复: Thank you for your feedback and we will work on improving the areas you mentioned. Hope you will consider us again.
5.0分
家庭亲子
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My children and I were in town for a concert and we couldn’t camp another night; I called early in the morning and asked if there were any rooms that we could check into right away because we had barely slept, the woman at the front desk that day was absolutely wonderful, she waited on the phone with me to make sure my reservation came through and she assigned us a room that we could check into early. 10/10 Will definitely be back.
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酒店回复: We are happy to hear that we were able to accommodate your request and hope to see you again.
5.0分
家庭亲子
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We looked at many hotels and even checked into one and quickly left. We checked into Fairfield last minute and we are so happy we did. The property is conveniently located near Mayo properties and the shuttle was on time every day. The entire hotel is clean and feels safe. The room was clean, the housekeepers visited daily and replenished towels and supplies. No mold, no funny smells. The room we stayed in seemed remodeled and new. This hotel is top of the list for when we go to Mayo and we will be returning every time. This is the best place to stay in town, in my opinion.
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酒店回复: We are happy to hear that you had an enjoyable stay and hope you consider us again.
2.0分
家庭亲子
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The elevator was broken, we were placed on the 3rd floor even though my wife has medical issues (in town for Mayo visit). Hot tub was out of service, fan in the bathroom didnt work, coffee machine in room was filled with mold so didnt use it, ice machine on our floor didnt work. NOT IMPRESSED.
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酒店回复: We are so sorry the issues you experienced your stay. We are working to resolve them as quickly as possible.
5.0分
家庭亲子
This property is nice and clean. It has lots of food options within walking distance. Staff is always great!
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酒店回复: We are happy to hear that you had an enjoyable stay with us and looking forward to seeing you again.
2.0分
家庭亲子
Found out the elevator is out and all the kids are running up and down the stairs wells slamming doors and running hallways.
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酒店回复: We are sorry for the inconvenience with you most recent stay and we are working with our contractor to get the elevator running as soon as possible.
5.0分
情侣出游
Elevator did not work. Tough to be there for medical and then put on the third floor. Would have been nice to know this prior.
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酒店回复: Thank for choosing to stay with us and hope you will consider us again.
5.0分
其他
Good location for Mayo facilities and all the great eateries around.
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酒店回复: We are happy to see that you had an enjoyable stay and hope you consider us again.
I definitely would stay there again. I even expected my stay 1 more night. Love how you can walk to St. Marys Hospital. Therecare also a lot of places to eat right by there. Staff was ver friendly!
Upon arriving everything looked clean and nice. However our room was dirty and run down. There was stuff on our carpet, cereal and hair on the bathroom floor, as well as a build up of dust and debris behind the door, and the floor space between our bed and night stand had a build up of dust and debris. There was also a bug hanging out on one of our beds. Thankfully we didnt get bites or anything, but i had a hard time sleeping not knowing what kind of bug it was. Our shades had worn holes in them and when the ac kicked on ot filled the room with a musky smell. The continental breakfast was great though. Even the coffee was good.
Bed was very comfortable but older hotel and cleanliness of common areas could’ve been better.
My children and I were in town for a concert and we couldn’t camp another night; I called early in the morning and asked if there were any rooms that we could check into right away because we had barely slept, the woman at the front desk that day was absolutely wonderful, she waited on the phone with me to make sure my reservation came through and she assigned us a room that we could check into early. 10/10 Will definitely be back.
We looked at many hotels and even checked into one and quickly left. We checked into Fairfield last minute and we are so happy we did. The property is conveniently located near Mayo properties and the shuttle was on time every day. The entire hotel is clean and feels safe. The room was clean, the housekeepers visited daily and replenished towels and supplies. No mold, no funny smells. The room we stayed in seemed remodeled and new. This hotel is top of the list for when we go to Mayo and we will be returning every time. This is the best place to stay in town, in my opinion.
The elevator was broken, we were placed on the 3rd floor even though my wife has medical issues (in town for Mayo visit). Hot tub was out of service, fan in the bathroom didnt work, coffee machine in room was filled with mold so didnt use it, ice machine on our floor didnt work. NOT IMPRESSED.
This property is nice and clean. It has lots of food options within walking distance. Staff is always great!
Found out the elevator is out and all the kids are running up and down the stairs wells slamming doors and running hallways.
Elevator did not work. Tough to be there for medical and then put on the third floor. Would have been nice to know this prior.
Good location for Mayo facilities and all the great eateries around.