酒店回复: Thank you so much for sharing such wonderful feedback! We’re thrilled to hear you and your family had a comfortable stay and enjoyed our clean facilities, central location, and refreshing pool. It’s great that you were able to take in the fireworks from the stadium and visit the Dalí Museum nearby. We truly appreciate your recommendation and hope to welcome you back for another enjoyable visit soon!
- strange “tangerine” restaurant $56 charge that no one can explain.
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酒店回复: We are sorry for your dissatisfaction, as we strive to ensure every guest feels cared for, valued and respected. The $56.50 charge is for the early arrival fee that you mentioned plus taxes. We appreciate your feedback and we wish you safe travels.
3.0分
其他
The parking fee is outrageous. Hot water didn't work and had to call front desk. Waited for engineer to come to my room. It was fixed later.
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酒店回复: We are sorry to hear of your dissatisfaction, as we strive to ensure every guest feels cared for, valued and respected. Our optional parking fee is aligned with similar hotels in our area. We apologize for the inconvenience with the water temperature and we appreciate your feedback.
1.0分
其他
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Hotel was relatively old, but assistant service manager was the worst experience. We had next door banging loud music and screaming starting 2am, and I had to go downstairs to complain. The next day during check out, this assist manager showed absolutely no empathy or being apologetic, instead gave the snobby comments and was truly rude. Name is Alex Wahl. I didnt expect a Hilton stay, especially in St Pete to be so bad. Needless to say i will definitely stay away going forward. Not worth a 2nd chance.
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酒店回复: We apologize for your experience that you had. We understand your neighbor was loud and our team spoke to the guest to quite down once we were informed. We empathize with you for the disturbance that occurred at night with you.Thank you for your loyalty.
2.0分
其他
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Room was dirty, duvet had a stained blood drops "pop corn" ceiling was crumbling and my allergies were triggered when the air quality suspect. worst Hilton ever stayed in
entered room
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酒店回复: Thank you for your feedback. I’m very sorry to hear about the room concerns you experienced. Our team was not made aware during your stay, otherwise we would have addressed the issues immediately. This is not our standard, and we’ve shared your comments with our housekeeping and engineering teams. We appreciate you bringing this to our attention.
酒店还行，但默认不提供客房服务，要叫才提供，而且叫了后也不给放新的瓶装水。酒店的自助早餐比较简单，应该算略好点的美式早餐吧，比英式或欧式早餐差太多。酒店位置挺好，出去几分钟就是海。停车太贵，每晚35刀valet parking，我们走到两个block外的公共停车楼停车还行，每晚十几刀吧。
酒店地理位置绝佳，离达利博物馆很近，周围餐厅林立，Publix超市也在附近。如果你不想用代客泊车，酒店对面就有过夜停车位，或者酒店旁边也有两小时免费停车位。
很棒的酒店，泳池很赞，房间也很大。
床很舒服，浴室也很好。
附近有很多餐馆。
建议预订其他酒店，服务不太好。
虽然房间没有城市景观，但我还是很喜欢。所有设施都一尘不染，我和我的孩子、丈夫都住得很舒服。我们最喜欢的是它地处中心，而且非常舒适。街对面就是美式橄榄球场，比赛期间的烟花表演非常精彩，而且离达利博物馆也很近，非常方便。锦上添花的是游泳池，真的让人神清气爽。总而言之，我们度过了一段愉快的时光，我100%推荐！
一家温馨舒适的豪华酒店。我在健身房锻炼了一番，还想去游泳池玩一玩。
Negative:
- Early $50 check in fee
- double charges from the hotel
- strange “tangerine” restaurant $56 charge that no one can explain.
The parking fee is outrageous. Hot water didn't work and had to call front desk. Waited for engineer to come to my room. It was fixed later.
Hotel was relatively old, but assistant service manager was the worst experience. We had next door banging loud music and screaming starting 2am, and I had to go downstairs to complain. The next day during check out, this assist manager showed absolutely no empathy or being apologetic, instead gave the snobby comments and was truly rude. Name is Alex Wahl. I didnt expect a Hilton stay, especially in St Pete to be so bad. Needless to say i will definitely stay away going forward. Not worth a 2nd chance.
Room was dirty, duvet had a stained blood drops "pop corn" ceiling was crumbling and my allergies were triggered when the air quality suspect. worst Hilton ever stayed in
entered room