酒店回复: Thank you for taking the time to share your feedback. I'm truly sorry to hear that your experience with us did not meet your expectations. We strive to provide an exceptional stay for all of our guests, and it’s disappointing to learn that we fell short during your visit.I would love to learn more about what specifically impacted your stay so we can address any issues and make improvements for future guests. Your comfort and satisfaction are our top priority, and I hope you’ll consider giving us another chance to deliver a better experience.If you have any further concerns or suggestions, please feel free to reach out directly. We value your feedback and will work diligently to ensure a more positive stay in the future.
第一个房间没有空调。换了房间。第二个房间的冰箱漏水,我的沙拉都泡在里面了……而且漏得更厉害。淋浴间的洗发水和沐浴露瓶子都空了。试试看,告诉我们你的想法。
当时正在维修,施工噪音很大,空调声音太大,而且我总是不得不向他们要毛巾,因为他们不把毛巾拿走!
房间里的制冷机,包括它所在的柜子,全都长满了霉菌。制冷机漏水,地毯都湿透了。房间里弥漫着霉味。218房间。
总体而言,这家酒店物有所值。大堂和公共区域都很好。但房间确实需要更新。浴室需要改造。水龙头腐蚀了,房间里有股烟味。
客户服务不太好,房间里有黑霉,地毯也湿透了。
酒店已经订满了,空调没了,也没房间可以搬进去。昨晚就换了房间。天花板还有好几处漏水。
没有住过这里,以后也不会住这里,工作人员不友好,非常不专业
第一次没电。第二次他们就挂断了我们的电话。
这真是一场噩梦。
干净舒适满意!