酒店回复: Dear Anonymous, I deeply apologize for the cleanliness of your bathroom, which did not meet our high standards; I assure you that I have taken note. Additionally, I apologize that the closure of our pool for maintenance caused you disappointment. I completely understand your frustration. Please know that guest satisfaction is our priority, and I regret that we left you with a poor impression. Your feedback is incredibly valuable as it enables us to monitor and enhance the guest experience. Thank you for taking the time to share your review with us and we hope to serve you better on a return visit. Our pool is scheduled to reopen on June 30th. Sincerely, Traci Simmons, GM

酒店回复: Dear Erica, I know I am biased, but I feel our superb staff is the best in Tallahassee. Thank you for being our guest and sharing your positive feedback and constructive criticism. We are happy to have hosted you and would love to do so again. Best, Hotel Management

酒店回复: We are truly grateful for your recognition of Lauren's outstanding hospitality. She consistently goes above and beyond, and your acknowledgment means a lot to us. Thank you!

酒店回复: We are delighted to hear from you! It's wonderful to know that you found our rooms fresh and our service excellent. However, we regret to learn that our breakfast options did not meet your expectations. I have taken note of your feedback, and we appreciate it as it helps us improve. We enjoyed hosting you and hope to see you again soon.