酒店回复: What part of self checkin don’t you understand..Due to hearing problems we state…text only..For any enquiries..It’s not that difficult..Codes sent to your account on day of arrival ..simple init..
Clean room with coffee and tea available. Check in check out was very easy and straight forward. You do hear other guests when theyre leaving in the early hours of the morning but all in all a good stay
4.0分
其他
Room was clean and as described. Its a basic set up and that's all i needed for a quick one night stay without spending a fortune.
4.0分
其他
Airport car parking hotel with a great location.
Has no reception to keep cost down & works well.
Good!
5.0分
其他
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Easy to park and close to Bristol Airport, hassle free to access the clean rooms via a pin code. Kettle with tea/coffee provided in room, towels in Bathroom etc. Comfortable bed and would stay again if taking an early morning/late night flight.
2.0分
其他
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An Unnecessarily Stressful Experience
The website states that an acess code for your room will be sent to by phone, by text AND email on the afternoon of your arrival. This did not occur and there was no response to a message I sent before boarding our flight, Our flight was delayed and on arrival I found a contact number on the website which is incorrect! Having worked out what it should be I rang it to discover it was just an ansaphone. As a final chance I checked my junk emails and found the access code. We finally got to bed at 2 am. I received a phone call from the accommodation at 6:56! Thanks for the alarm call, however I don't recall booking one.
I have tried calling and messaging to point out that the information they are providing is incorrect. The only response I have received is that they were busy checking in other guests.
This is an arms length service that clearly does not want to engage with it's customers.
The room itself was adequate for the price and the bed comfortable. The bathroom was like a bad day at a public swimming pool with a badly designed wet room style floor that was constantly wet!
It's clear that the reason for the late notification of access code is because they don't change the codes. Would I stay again? Only if I had to and I would ask for the same room despite the swamp because at least I would know the code!
I would like to have discussed these issues with the owner in person as they have refused to engage I have been left with no alternative but to leave this review
自助入住很方便
访问问题，短信和电话无人接听
我们之前住过这家酒店，当时只是接待我们的分包商，遇到过一些问题，当时我忽略了，认为只是个例。但这周我们再次入住时，又遇到了同样的问题。
入住手续无人办理，需要密码，酒店说会通过短信告知获取密码，但实际上并没有。第一次入住时，我们没有收到任何关于访问的短信或邮件，导致我们几个小伙伴在拨打和发送短信到提供的号码后，等了一个多小时都没有收到回复。就像我说的，我第一次忽略了这个问题。所以，昨天我们第二次入住时，虽然收到了底门的访问密码，但并没有得到房间号或任何我们预订房间的详细信息。短信和电话同样被忽略了半个小时，直到最后我们才接到回电。
我们不会再住这家酒店了，也不会推荐给我的敌人，千万别住。
警告！千万别住这里！我们赶早班飞机，之前住在这里。结果30分钟都没能进去！里面的人说他们也遇到了同样的问题！最糟糕的是墙太薄了，隔壁有人说话的声音都能听见。隔壁房间的人很吵，晚上9点到23点，他们大声笑着，互相尖叫，丝毫不顾及宾馆里的其他人。我们还能听到楼上房间里一个男人打电话，跟别人聊了一个小时。最后，我们只在硬邦邦的床上睡了几个小时就离开了。这是我们住过的最差的地方。绝对不去！
房间虽小，但干净整洁，床上铺着棉质床单。一个房间里没有水壶，电视由于像素化和声音失真无法使用。A38公路的交通噪音持续24小时，影响睡眠质量/睡眠质量。
我喜欢这里交通便利。我很乐意再来。
Clean room with coffee and tea available. Check in check out was very easy and straight forward. You do hear other guests when theyre leaving in the early hours of the morning but all in all a good stay
Room was clean and as described. Its a basic set up and that's all i needed for a quick one night stay without spending a fortune.
Airport car parking hotel with a great location.
Has no reception to keep cost down & works well.
Good!
Easy to park and close to Bristol Airport, hassle free to access the clean rooms via a pin code. Kettle with tea/coffee provided in room, towels in Bathroom etc. Comfortable bed and would stay again if taking an early morning/late night flight.
An Unnecessarily Stressful Experience
The website states that an acess code for your room will be sent to by phone, by text AND email on the afternoon of your arrival. This did not occur and there was no response to a message I sent before boarding our flight, Our flight was delayed and on arrival I found a contact number on the website which is incorrect! Having worked out what it should be I rang it to discover it was just an ansaphone. As a final chance I checked my junk emails and found the access code. We finally got to bed at 2 am. I received a phone call from the accommodation at 6:56! Thanks for the alarm call, however I don't recall booking one.
I have tried calling and messaging to point out that the information they are providing is incorrect. The only response I have received is that they were busy checking in other guests.
This is an arms length service that clearly does not want to engage with it's customers.
The room itself was adequate for the price and the bed comfortable. The bathroom was like a bad day at a public swimming pool with a badly designed wet room style floor that was constantly wet!
It's clear that the reason for the late notification of access code is because they don't change the codes. Would I stay again? Only if I had to and I would ask for the same room despite the swamp because at least I would know the code!
I would like to have discussed these issues with the owner in person as they have refused to engage I have been left with no alternative but to leave this review