酒店回复: Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC
酒店回复: Bonjour Valued Guest,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC
3.7分
奢华特大床房
商务出差
还可以 商务出行还算便捷
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酒店回复: Bonjour Valued Guest,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC
房间适合商务出差！
房间很好
这家酒店真是太棒了……周围环境也很干净。员工服务非常周到，房间宽敞舒适。自助早餐和自助晚餐都打10分！感谢索菲特酒店带来如此美妙的体验。
房间还行，就是酒店有点旧了，毕竟时间久了，整体服务还算可以，早餐品种比较多.中餐西餐印度餐都有，口感还可以
一家非常棒的五星级酒店。强烈推荐！我取消了在***********上的原始预订后，在携程上重新预订，省了20欧元！
我住在5楼，但4楼好像是公共区域，所以经常会听到拖椅子的声音。另外，虽然是无烟房，但还是有点闷闷的味道。当然，酒店位置非常好，但房间的状况有待改善。
位于班德拉库拉建筑群（BKC）的战略性位置，拥有法式优雅的奢华住宿，提供多样化的餐饮体验、全面的康体设施，并秉持环保和可持续发展的理念。
从入住的那一刻起，工作人员就非常友好，管理团队也乐于助人。我的房间干净卫生，布置精美，床也很舒服。能成为这里的客人我感到非常荣幸，他们待我很好，让我觉得备受尊重。
位置距离BKC展览中心很近。应该是附近比较好的五星级酒店，但是卫生标准对比国内同级酒店还是有一点距离。
还可以 商务出行还算便捷