酒店回复: Dear Mr. Yinxingshu Chen,Thank you very much for taking the time to share your positive feedback with us.We are truly delighted to learn that you appreciated our newly appointed facilities, the wide variety of breakfast selections, as well as the cleanliness and hygiene of our swimming pool. It is especially gratifying to know that the politeness and professionalism of our team contributed to making your stay relaxing and enjoyable. Your kind recognition serves as a great motivation for our entire team to continuously uphold and enhance our service standards.We are also pleased to know that you found our hotel to offer excellent value for money. Feedback such as yours encourages us to remain committed to delivering memorable experiences for all our guests.We sincerely look forward to welcoming you back to Swiss-Belinn Modern Cikande in the near future and hope to have the pleasure of serving you again.Yours sincerely,Management Swiss-Belinn Modern Cikande
酒店回复: Dear Our Valued Guest,Thank you very much for taking the time to share your kind feedback with us.We are pleased to know that you found our hotel environment to be consistently clean and tidy, and that your stay was comfortable and pleasant. Your positive remarks affirm our ongoing commitment to maintaining high standards of cleanliness and guest comfort.We truly appreciate your willingness to recommend our hotel to your friends and for sharing helpful information regarding our location and check-in requirements. Such support and trust mean a great deal to us.It would be our pleasure to welcome you back to our hotel in the near future, and we look forward to providing you with another enjoyable and memorable stay.Yours sincerely,Management Swiss-Belinn Modern Cikande
酒店回复: Dear Our Valued Guest,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. The cleanliness issues you described — including the condition of the room, linens, and overall atmosphere — are far below the standards we are committed to maintaining. Your feedback is very concerning, and we fully understand your disappointment.Please be assured that we have taken immediate action pertaining to your comments with ensuring a clean, comfortable, and welcoming environment for all our guests is our top priority.We truly appreciate for bringing this matter to our attention, as it helps us improve our services. We do hope you will consider giving us another opportunity in the future so we can deliver the memorable stay. Look forward to welcoming you again at Swiss-Belinn Modern Cikande.Warm regards,Management of Swiss-Belinn Modern Cikande
1.2分
豪华双床房
商务出差
设施:设施比较旧,性价比太成熟了
卫生:卫生不符合预期,床品不干净整洁,破洞。有蚊子。
环境:周边配套不便利,无法选择吃饭的地方。晚上被附近的清真寺的念经吵得无法入睡。
服务:服务太糟糕。一切都太差了
展开
酒店回复: Dear Our Valued Guest,Thank you for Staying with us and taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations.We sincerely apologize in regards to the cleanliness as well as other issues that you have experienced, Your feedback is very important for us to be reviewed internally and take immediate action. Please rest assured that we are taking your comments seriously and will work hard to enhance the quality of our services and facilities. We hope to have another opportunity to welcoming you back and provide a much better experience in the future.Kind regards,Management
酒店回复: Dear Our Beloved Guest,Thank you so much for taking the time and providing us with your feedback. It is always our goal to arrange for you the best stay you can possibly have. We would like to welcome you for another stay soon.Best regards,Management
4.0分
豪华大床房
其他
干净卫生,环境不错,出行方便。
展开
酒店回复: Dear Our Valued Guest,Thank you so much for taking the time and providing us with your feedback. It is always our goal to arrange for you the best stay you can possibly have.We would like to welcome you for another stay soon. Best regards, Management
酒店回复: Dear VincentDu83,Thank you for taking the time to share your feedback regarding your recent stay at Swiss-Belinn Modern Cikande. We truly appreciate your comments concerning the condition of our facilities and the perceived value of your stay.We sincerely apologize if certain aspects did not fully meet your expectations. Please be assured that your feedback will be carefully reviewed and used as a reference to improve our maintenance and ensure that all facilities remain in excellent condition for our guests.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Sincerely,ManagementSwiss-Belinn Modern Cikande
酒店回复: Dear Our Beloved Guest,Thank you so much for taking the time and providing us with your feedback. It is always our goal to arrange for you the best stay you can possibly have.We would like to welcome you for another stay soon.Best regards,Management
酒店设施装修挺新,早餐品类齐全,游泳池水比较干净卫生,服务员很有礼貌,让身心得到放松,是个性价比比较不错的酒店选择
酒店环境还是像以前一样干净,整洁。入住给人一种舒适愉快的感觉。我已把酒店的地理位置,以及入住酒店所需的证件准备。都已告诉我的朋友们。
酒店卫生比较差,浴巾和床单不干净,如不要求更换,酒店不会主动更换,酒店没有窗户,气味难闻,下次不会入住了。
设施:设施比较旧,性价比太成熟了
卫生:卫生不符合预期,床品不干净整洁,破洞。有蚊子。
环境:周边配套不便利,无法选择吃饭的地方。晚上被附近的清真寺的念经吵得无法入睡。
服务:服务太糟糕。一切都太差了
性价比很高,干净方便有泳池和健身房还有按摩馆,服务人员态度都很好,非常热情,餐也很好吃,语言交流没问题。每天会送两瓶矿泉水和茶。会再来的
干净卫生,环境不错,出行方便。
这里的服务真是太棒了,尤其是前台的莎拉小姐,她真的帮了我们很多。总的来说,住在这家酒店非常舒适,房间干净设施齐全。希望他们能继续保持这样优质的服务!
我在这里订了三间房,只是为了中转。第二天一大早就要走。当我走进其中一间房(307房间)时,卫生间里传来一股尿骚味,但卫生间看起来是干的。可能是马桶区域没有彻底清洁干净。我担心如果踩到会不洁,影响我做礼拜。最后我把马桶区域的地板都冲洗了一遍,果然就没有味道了。
所以请注意,如果有客人要入住,请确保房间已经彻底清洁干净。要知道我可是下午四点就办理入住了,按理说客人在入住前,房间就应该确保干净整洁、气味芬芳了。
其实设施都可以,只是东西有点旧了,需要维护下,这价格相对总体感觉有点高。
挺好的,方便, 附近有两家中餐馆,味道还不错~ 一家有饺子超好吃。 附近周边算不错的酒店了吧。 下次还会选择