This was my first time staying at La Quinta and definitely will be my last. First issue was that I pre-paid for this stay using *******, but I was charged again at the hotel. The AC unit was very loud and didn't blow out much cool air. The bathroom door did not close completely. There were evidence of mold on the ceiling and the walls. Don't bother with the free breakfast. There's inadequate seating for the guests and choices of foods were slim. During our stay there were motorcycle gang party down stairs blasting music and revving engines. The manager did absolutely nothing to manage the loud ear deafening noise from those inconsiderate ******. The linens were also dirty and the towels had yellow stains. If I still have not convinced you yet, try for yourself. Enjoy!
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酒店回复: Hello Samuel. Thank you for taking the time out to tell us about your experience. It seems we've let you down. Please feel free to contact us at your earliest convenience to discuss a resolution. Thank you again and we look forward to hearing from you soon.
1.0分
其他
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Old food was behind the entertainment center. The staff was not friendly at all and had what I can only assume as friends in the lobby. Ignoring their customers when we were entering or exiting the hotel. As a woman traveling alone I will NEVER stay there again. I did not feel safe and will question whether we stay at another La Quinta.
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酒店回复: Hello Robyn. Thank you for taking the time out to tell us about your experience. It seems we've let you down. Please feel free to contact us at your earliest convenience to discuss a resolution. We look forward to hearing from you soon.
3.0分
其他
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The stay was good . The room smelled a bit. It was almost like they cleaned the carpet and it didn’t dry enough . The floor was a little damp. The bed was comfortable. The service was great and the breakfast was good too.
1.0分
家庭亲子
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We were very disappointed in what we paid on a football weekend for a floor that was flooded window that was cracked and allowing air in from the outside. The door was very unsafe and had to put a chair underneath the door to keep it secure.
I really expect a refund on this room as the staff was very rude and uncooperative
3.0分
其他
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Bathroom door didn't close all the way, room smelled stale and moldy, air conditioner left room and clothes in suitcase feeling damp (probably part of the smell), sheets on one bed were old and pilling with a few hairs stuck to them (not ours), questionable clientele... Worked for a place to stay on game night when most everything was sold out, but jacked up prices were well beyond reasonable for the accommodations
2.0分
其他
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Hopefully, you can find another hotel
The carpets were wet. The room had a terrible smell. The toilet didn’t flush. The elevator made a terrible sound like it was going to breakdown every time we got on it, only one elevator was operational. At 9 am, I went to get breakfast and they were out of several items and were not refilling them. Breakfast was supposed to be until 10.
4.0分
其他
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I just have problems with the food. I also had a problem that we were not informed until we had paid the elevator was out. I come often to this hotel and have paid several different prices over the last 2 years.
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酒店回复: Hello Rosalind. Thank you for taking the time out to tell us about your experience. We are pleased you found your experience to be an out of 10. Please accept our apologies about you not being notified for one of the elevators being inoperable. Ownership is working diligently to correct this issue. Thank you again and we look forward to seeing you soon.
我喜欢干净的浴室,而我的浴室一尘不染……太棒了,房间也非常干净……我们住得很开心。
很棒的地方,非常干净,服务也很好。
非常好的酒店,早餐美味,员工也很友善。我肯定会再次预订。
This was my first time staying at La Quinta and definitely will be my last. First issue was that I pre-paid for this stay using *******, but I was charged again at the hotel. The AC unit was very loud and didn't blow out much cool air. The bathroom door did not close completely. There were evidence of mold on the ceiling and the walls. Don't bother with the free breakfast. There's inadequate seating for the guests and choices of foods were slim. During our stay there were motorcycle gang party down stairs blasting music and revving engines. The manager did absolutely nothing to manage the loud ear deafening noise from those inconsiderate ******. The linens were also dirty and the towels had yellow stains. If I still have not convinced you yet, try for yourself. Enjoy!
Old food was behind the entertainment center. The staff was not friendly at all and had what I can only assume as friends in the lobby. Ignoring their customers when we were entering or exiting the hotel. As a woman traveling alone I will NEVER stay there again. I did not feel safe and will question whether we stay at another La Quinta.
The stay was good . The room smelled a bit. It was almost like they cleaned the carpet and it didn’t dry enough . The floor was a little damp. The bed was comfortable. The service was great and the breakfast was good too.
We were very disappointed in what we paid on a football weekend for a floor that was flooded window that was cracked and allowing air in from the outside. The door was very unsafe and had to put a chair underneath the door to keep it secure.
I really expect a refund on this room as the staff was very rude and uncooperative
Bathroom door didn't close all the way, room smelled stale and moldy, air conditioner left room and clothes in suitcase feeling damp (probably part of the smell), sheets on one bed were old and pilling with a few hairs stuck to them (not ours), questionable clientele... Worked for a place to stay on game night when most everything was sold out, but jacked up prices were well beyond reasonable for the accommodations
Hopefully, you can find another hotel
The carpets were wet. The room had a terrible smell. The toilet didn’t flush. The elevator made a terrible sound like it was going to breakdown every time we got on it, only one elevator was operational. At 9 am, I went to get breakfast and they were out of several items and were not refilling them. Breakfast was supposed to be until 10.
I just have problems with the food. I also had a problem that we were not informed until we had paid the elevator was out. I come often to this hotel and have paid several different prices over the last 2 years.