酒店回复: Thank you for taking the time to review your stay with us at Ibis Plymouth.We are sorry you were charged twice for breakfast, but glad to see this error on our part was corrected promptly.
2.0分
其他
原文
翻译提供方：Google
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酒店回复: Thank you for taking the time to review your stay at Ibis Plymouth.
4.0分
情侣出游
Accommodation fine, everything clean and tidy. Staff were
very good, no issues at all. Very happy with stay and would
use again.
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酒店回复: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ibis PlymouthGeneral Manager
4.0分
其他
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Reception is not sign posted and pillows are far too soft but housekeeping were great. Really friendly, accommodating and efficient. Shout out to Vicenta who always came with a smile and laugh - great customer service.
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酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis PlymouthGeneral Manager
5.0分
其他
The room was spotless, all fiitings were correct and working. The staff were excellent and supportive of any needs. An enjoyable stay.
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酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis PlymouthGeneral Manager
4.0分
商务出差
Small but comfortable rooms. Good service,easy parking. Evening meal was nice. Would stay again.
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酒店回复: Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5.0分
其他
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Great staff, friendly check in and service, small bar open late if you fancy a beer or glass of something after a long trip. Room was pleasantly warm on arrival; many motels can be too cold or too hot and stuffy. Easy parking. Very good location for a late stop on a road trip heading West. Breakfast was ok, good coffee machine and basic buffet style but over priced.
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酒店回复: Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ibis PlymouthGeneral Manager
我周五晚上11点左右抵达酒店。前台的一位工作人员让我付款，我第一次刷卡时，他说没成功，让我再刷一次，我就照做了。结果第一次其实已经成功了，是他搞错了。这完全是他的过失，因为我绝不可能故意付两次钱。我周日打电话给他们，接电话的人说他不知道怎么处理这种情况，让我周一再打。我转而发了邮件，他们甚至没有道歉，只是问我要银行卡后四位进行核对，好像我会撒谎一样。目前我仍在等待退款。我对他们的服务和态度非常失望。这么小的酒店，床还那么窄，员工也糟糕透顶。如果可以的话，请避开这家酒店！！！
住宿条件非常好，干净整洁，床铺舒适，晚餐物超所值，服务周到，早餐也很棒，提供多种熟食和欧陆式早餐选择。
宜必思马什米尔斯酒店
酒店不错，不过我觉得马什米尔斯的位置有点偏🤔
实际上还要再开车30分钟……🙄
周中入住
我们付了早餐费，知道我们两个人，结果吃早餐时被告知需要额外付费，这让我们很失望，毕竟我们早餐要付23英镑，真是太糟糕了。
值得庆幸的是，他们确实退还了早餐费。
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Accommodation fine, everything clean and tidy. Staff were
very good, no issues at all. Very happy with stay and would
use again.
Reception is not sign posted and pillows are far too soft but housekeeping were great. Really friendly, accommodating and efficient. Shout out to Vicenta who always came with a smile and laugh - great customer service.
The room was spotless, all fiitings were correct and working. The staff were excellent and supportive of any needs. An enjoyable stay.
Small but comfortable rooms. Good service,easy parking. Evening meal was nice. Would stay again.
Great staff, friendly check in and service, small bar open late if you fancy a beer or glass of something after a long trip. Room was pleasantly warm on arrival; many motels can be too cold or too hot and stuffy. Easy parking. Very good location for a late stop on a road trip heading West. Breakfast was ok, good coffee machine and basic buffet style but over priced.