Fantastic area of town and the staff was readily helpful with very good communication. I really appreciated the spaciousness and the fair pricing for such a lovely place.
5.0分
家庭亲子
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The complete staff were amazing from the time of check in to check out. They even allowed us to use there rooftop amenities after 5pm because our flight was not until 10:30pm. They gave us fresh towels to use and they allowed us to keep our stuff in their office locked safely until we were ready to leave for the airport. We had a pleasant stay with them and would definitely recommend and stay with them again ! I would give 10 stars if possible.
3.0分
家庭亲子
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We found the apartment spacious & we felt safe once inside. We arrived late afternoon and it was starting to get dark. The alley was quite creepy. Lots of sketchy people walking by. Apartment was surface cleaned. Not deep cleaned. There was mould in bathroom shower. While I could tell the beds had freshly washed sheets, pillowcases and blankets it just felt that overall the room wasn’t sparkled. The curtains were old and musty. The couches were not vacuumed. It honestly felt like a spacious hostel. We asked for more towels on our second day & were told there was a charge for that. Towels themselves were thin and very old (washed obviously, but used too many times)
Great location close to Ramblas, but don’t walk alone at night.
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酒店回复: Thank you for your thoughtful feedback. We're glad you enjoyed the apartment’s space and central location in Barcelona. We're sorry the alley felt unsettling, being in the heart of a busy tourist area can sometimes feel overwhelming, especially at night.. We’ll be updating our arrival instructions to help guests feel more at ease. Your notes on cleanliness and amenities are well taken, and improvements are already underway. We appreciate your honesty and hope to welcome you again with a more polished experience.
3.0分
其他
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The apartment itself is nice - a lot of space, newly renovated, and the neighborhood is lovely with tons of art and food. However it is very lively through the night, and in the apartment you can hear everything from the street. You can also hear everything within the building including other people coming home, flushing their toilets, banging doors. Light from other units streams into one of the bedrooms without a curtain and kept us up. The property itself is under construction so the entrance to the building is not finished and in disarray. But the most disappointing thing was that the showers did not have hot water…! The apartment itself had hot water in the sinks, but the showers would not get even warm water. We noticed this the first evening and contacted support, we called multiple times, texted multiple times, had to keep repeating the same information to different people, and ultimately it was never fixed. They went as far as to suggest that we should change our plans during our one day visit to the city to meet their maintenance person. Then they suggested that we were just using the showers incorrectly. It was really quite frustrating and disappointing that we never had hot water in the showers, and they would not compensate us for this significant inconvenience.
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酒店回复: Hello,Thank you very much once again for your message and for sharing your experience with us.We completely understand your frustration, and we are genuinely sorry for the inconvenience you encountered — especially regarding the showers. We want to explain a bit more: as we mentioned during your stay, the building is brand new and is currently launching an advanced aerothermal system. This is a more efficient and eco-friendly solution, aimed at improving comfort for all guests and reducing environmental impact. The machines you saw at the entrance were part of the final installation, and fortunately, as of today, everything has been cleared and the entrance is fully in order.Specifically about your apartment, we discovered that the shower system had a technical fault where it would get stuck and prevent proper heating. We know how disappointing it is to face this, especially when you have limited time to enjoy your trip. We sincerely apologise for this. Please know that we have already taken care of the issue so future guests will not encounter the same problem.We really appreciate that, despite these inconveniences, you still took the time to share your thoughts in such a detailed way. Your feedback is truly valuable and helps us to keep improving every day.If there is anything else we can do for you, or if you would like to share any further comments, we are always here to listen and help.Warm regards,Enjoy Apartments Team
2.0分
商务出差
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Mold issues
Apartment had mold issues and smelled of mold through out the apartment. The bathrooms were poorly renovated and did not function that well with mold in all the corners even after being cleaned. Must of been nice at on point but was both poorly renovated and has been worked over in recent years and showing it's age. Would return after a rebuild of the bathrooms as the location was wonderful.
5.0分
家庭亲子
Everything was perfect, nice contact and always available
几乎联系不上任何人寻求帮助。淋浴间脏得令人作呕，到处都是霉菌。他们广告上说洗衣机和烘干机连在一起，但里面却散发着霉味，令人作呕，而且根本没打扫干净。更糟糕的是，洗衣机根本就不能用。床单上有污渍，散发着霉味和旧床单的陈旧感。我多次尝试给他们发邮件，也多次尝试通过他们提供的短信平台联系他们，直到我把这些问题都告诉他们之后，他们才联系上。结果到了最后一天，他们才告诉我我打错了电话号码。如果他们一开始就没看我的信息，那他们又怎么知道我打错了电话号码呢？我给它一颗星，是因为地理位置确实不错，除此之外，这家酒店根本不值得入住。
优越的地理位置，不仅仅是主人的关注，超级友好，随时准备提供任何帮助。我会毫不犹豫地回来，我们一定会回来的！
我很少在住宿的地方睡得这么好！
一个干净的地方，一个非常好的位置，一流的服务。
Great location, great quality, great price!
Fantastic area of town and the staff was readily helpful with very good communication. I really appreciated the spaciousness and the fair pricing for such a lovely place.
The complete staff were amazing from the time of check in to check out. They even allowed us to use there rooftop amenities after 5pm because our flight was not until 10:30pm. They gave us fresh towels to use and they allowed us to keep our stuff in their office locked safely until we were ready to leave for the airport. We had a pleasant stay with them and would definitely recommend and stay with them again ! I would give 10 stars if possible.
We found the apartment spacious & we felt safe once inside. We arrived late afternoon and it was starting to get dark. The alley was quite creepy. Lots of sketchy people walking by. Apartment was surface cleaned. Not deep cleaned. There was mould in bathroom shower. While I could tell the beds had freshly washed sheets, pillowcases and blankets it just felt that overall the room wasn’t sparkled. The curtains were old and musty. The couches were not vacuumed. It honestly felt like a spacious hostel. We asked for more towels on our second day & were told there was a charge for that. Towels themselves were thin and very old (washed obviously, but used too many times)
Great location close to Ramblas, but don’t walk alone at night.
The apartment itself is nice - a lot of space, newly renovated, and the neighborhood is lovely with tons of art and food. However it is very lively through the night, and in the apartment you can hear everything from the street. You can also hear everything within the building including other people coming home, flushing their toilets, banging doors. Light from other units streams into one of the bedrooms without a curtain and kept us up. The property itself is under construction so the entrance to the building is not finished and in disarray. But the most disappointing thing was that the showers did not have hot water…! The apartment itself had hot water in the sinks, but the showers would not get even warm water. We noticed this the first evening and contacted support, we called multiple times, texted multiple times, had to keep repeating the same information to different people, and ultimately it was never fixed. They went as far as to suggest that we should change our plans during our one day visit to the city to meet their maintenance person. Then they suggested that we were just using the showers incorrectly. It was really quite frustrating and disappointing that we never had hot water in the showers, and they would not compensate us for this significant inconvenience.
Mold issues
Apartment had mold issues and smelled of mold through out the apartment. The bathrooms were poorly renovated and did not function that well with mold in all the corners even after being cleaned. Must of been nice at on point but was both poorly renovated and has been worked over in recent years and showing it's age. Would return after a rebuild of the bathrooms as the location was wonderful.
Everything was perfect, nice contact and always available