Shower would not drain, I had to fix the toilet to flush. 3 outlet would trip breaker, remodeled, but pretty terrible. I stay in the UCF area 3 times a year, near there again.
展开
酒店回复: Thank you for your honest feedback. I sincerely apologize for the issues you experienced during your stay — particularly with the shower drain, toilet, and electrical outlets. That is far from the standard we aim to provide, and I completely understand your frustration.While we are in the process of updating our property, it’s clear that your experience did not reflect the quality and comfort we strive for. Please know that we’re addressing these concerns with our maintenance team to prevent similar issues moving forward.We value your loyalty to the UCF area and would appreciate the opportunity to make things right should you consider staying with us again. Don’t hesitate to reach out to us directly if you do — we’d love to ensure a much smoother experience.Warm regards,
5.0分
其他
展开
I had a wonderful stay at this hotel! Everything was spotlessly clean, and the staff were exceptionally friendly and welcoming. I loved having a convenient Starbucks café right in the lobby, and the location couldn’t be better, super close to UCF and in an amazing spot near great restaurants. Highly recommend!
展开
酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
过渡一下凑活，就是住一楼有点吵
非常棒，干净整洁，员工很友好，位置便利，靠近商店和餐馆。
电视坏了。我尝试换房间，但他们不保证房间里的电视能用。早上他们没有通知就派人进来了，在我上厕所的时候，他走进了房间。收银台的早餐柜台小姐很不友好。
酒店位置很好。
这是一家漂亮又干净的酒店。床很舒服。不过，就这个价格而言，希望酒店能提供免费早餐，而且整个酒店独有的客用洗衣机能用（烘干机能用，但没有洗衣机就没用了）。
我们喜欢这家酒店的一切，除了床单：一张床单和一条薄床罩。即使把空调调低，我们整晚都感到很冷，很不舒服。
说实话，这非常适合我的情况。当被问到任何问题时，每个人都很乐于助人，态度也很好。
位置优越，适合 UCF 家庭。干净又新！
安静又舒适。员工很棒！
我觉得食物价格太高了。
Shower would not drain, I had to fix the toilet to flush. 3 outlet would trip breaker, remodeled, but pretty terrible. I stay in the UCF area 3 times a year, near there again.
I had a wonderful stay at this hotel! Everything was spotlessly clean, and the staff were exceptionally friendly and welcoming. I loved having a convenient Starbucks café right in the lobby, and the location couldn’t be better, super close to UCF and in an amazing spot near great restaurants. Highly recommend!