酒店回复: Dear Tim,Thank you for taking the time to share your detailed feedback. We're so glad to hear you enjoyed the cleanliness of both your room and our lobby, and that our team’s friendliness made a positive impact on your stay—we truly value that connection with our guests.We do apologize for the concerns you experienced with the pool and fitness room. We have regular pool cleaning and water treatment services in place, and we will be following up with our service provider to ensure a higher level of care moving forward. As for the pool towels and umbrellas, due to recent weather conditions, we were unable to keep them out at the pool area for safety reasons. However, pool towels are always available at the front desk upon request.We also appreciate your comments regarding the fitness room. Your concerns about the treadmill’s condition and the room’s ventilation have been shared with our management team, and we’ll be reviewing how we can enhance both the equipment and overall comfort.Thank you again for your helpful insights. We hope to welcome you back and provide an even better experience on your next visit.

酒店回复: Dear Christine,Thank you so much for your thoughtful review! We’re delighted to hear that we exceeded your expectations and that your stay was such a pleasant surprise. It’s wonderful to know you found the property well cared for and our team genuinely welcoming. Your kind words truly mean a lot to us, and we’re honored to be considered one of the best places you’ve stayed. We hope to welcome you back again soon!

酒店回复: Dear Antonio,Thank you for the kind words! We're so happy to hear you had an excellent stay and appreciated the quick check-in and check-out process, as well as the comfort of your room. It’s great to know you enjoyed the breakfast, found value in the amenities like free parking and Wi-Fi, and that the quality of the sheets and pillows stood out. We truly appreciate your feedback and look forward to welcoming you back again soon!

酒店回复: Dear Timothy,Thank you for your feedback! We’re glad you enjoyed the quiet atmosphere and convenient location. We work hard to provide a clean, comfortable environment and truly appreciate your comments. We look forward to welcoming you back again soon!

酒店回复: Dear Jean- Francois,Thank you for your thoughtful feedback! We're glad to hear your stay was smooth and efficient, and that you had everything you needed. It's especially great to know our team’s courteous service stood out. We hope to welcome you back again soon!

酒店回复: Thank you for your kind review! We’re glad to hear you enjoyed your stay and found the room comfortable. We appreciate your feedback about the view — while not all rooms offer scenic views, we’ll do our best to accommodate a preference for a different location on your next visit. We hope to welcome you back again soon!