酒店回复: Thank you for taking the time to review our hotel. We look forward to welcoming you back in the future!
5.0分
其他
原文
翻译提供方：Google
中途停留
前往新奥尔良途中停留
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酒店回复: Thank you for visiting our hotel. We hope to see you again in the future.
5.0分
家庭亲子
The staff and the GM were more than accommodating, and more than friendly.
Hats off to Bernie, the GM, he runs a great ship!
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酒店回复: Thank you for the awesome review! We look forward to welcoming you back soon!!
4.0分
其他
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Very nice and quiet place ' but another client ruined our afternoon we were bathing and she started screaming 'I didn't want swimsuits in the pool, really something so absurd and ridiculous' the rest all good.
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酒店回复: Thank you for sharing your feedback! We're happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon!
2.0分
其他
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The cleaning service was LESS than par. As we were exiting room for the day, the cleaning staff asked if my room needed cleaning. I responded yes. When I returned room had NOT been cleaned. When I called front desk for cleaning I was told that cleaning staff was gone for the day. Unacceptable!!
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酒店回复: Hi Tracey, thank you for sharing your feedback. We will pass your comments along to our Housekeeping manager to investigate. If you have anything further you would like to share, please contact us directly.
2.0分
其他
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Never again!
Overall bad experience. Hilton hotels have degraded. Room was not as clean as it could have been. Found little trash between the couch. Found soneones glasses in the room. The restaurant was good- bartender/server DEBY was awesome!
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酒店回复: Thank you for sharing your feedback. We will address your concerns with our team. We hope to welcome you back in the future.
5.0分
其他
Hilton Panama City FL 231
The hotel was very nice and clean. The mattress on the king bed was a bit stiff and uncomfortable. Otherwise it was great.
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酒店回复: Thank you for sharing your feedback. We're happy that you enjoyed your stay with us and we look forward to welcoming you back in the future!
4.0分
其他
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Everything was good except for housekeeping. First day room cleaning was great, then room didn’t get cleaned at all had to ask for towels, after had to ask for towels, gave dirty towels, when room was cleaned only one trash can got emptied and bathroom floor was not cleaned.
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酒店回复: Thank you for sharing your feedback, we will address your comments with our housekeeping team. We strive to provide excellent service and we're sorry we fell short during your stay. We hope to welcome you back in the future.
5.0分
其他
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Great stay. Would have loved to see a free breakfast, but regardless, great stay. Comfortable room, plenty of space, very accessible. Plenty of parking and far enough away from the main beach area to reset for the night. If you want to go to the beach but not have to fight beach crowds to get back to you room....this place is perfect.
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酒店回复: Thank you for the kind review! We're happy to hear that you enjoyed your stay with us! If you would like to book a bed and breakfast rate, just reach out to us directly and we will get you taken care of. We look forward to welcoming you back in the future!
5.0分
家庭亲子
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I had a wonderful experience during my stay. The hotel was very clean, which made a big difference in how comfortable I felt. The staff was incredibly friendly and welcoming — always ready to help with a smile. It’s clear they take pride in providing great service. I’d definitely stay here again!
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酒店回复: Thank you for the kind review! We look forward to welcoming you back in the future!
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中途停留
前往新奥尔良途中停留
The staff and the GM were more than accommodating, and more than friendly.
Hats off to Bernie, the GM, he runs a great ship!
Very nice and quiet place ' but another client ruined our afternoon we were bathing and she started screaming 'I didn't want swimsuits in the pool, really something so absurd and ridiculous' the rest all good.
The cleaning service was LESS than par. As we were exiting room for the day, the cleaning staff asked if my room needed cleaning. I responded yes. When I returned room had NOT been cleaned. When I called front desk for cleaning I was told that cleaning staff was gone for the day. Unacceptable!!
Never again!
Overall bad experience. Hilton hotels have degraded. Room was not as clean as it could have been. Found little trash between the couch. Found soneones glasses in the room. The restaurant was good- bartender/server DEBY was awesome!
Hilton Panama City FL 231
The hotel was very nice and clean. The mattress on the king bed was a bit stiff and uncomfortable. Otherwise it was great.
Everything was good except for housekeeping. First day room cleaning was great, then room didn’t get cleaned at all had to ask for towels, after had to ask for towels, gave dirty towels, when room was cleaned only one trash can got emptied and bathroom floor was not cleaned.
Great stay. Would have loved to see a free breakfast, but regardless, great stay. Comfortable room, plenty of space, very accessible. Plenty of parking and far enough away from the main beach area to reset for the night. If you want to go to the beach but not have to fight beach crowds to get back to you room....this place is perfect.
I had a wonderful experience during my stay. The hotel was very clean, which made a big difference in how comfortable I felt. The staff was incredibly friendly and welcoming — always ready to help with a smile. It’s clear they take pride in providing great service. I’d definitely stay here again!