酒店回复: 尊敬的宾客：非常感谢您分享您的反馈。我们很高兴得知您喜欢我们海滨的优越位置、比市中心更安静的氛围以及我们的早餐服务。对于入住和退房时间给您带来的不便，我们深表歉意。我们的标准时间安排旨在确保每位宾客的房间都已准备妥当，但我们理解这可能让您感到不便。您的意见对我们非常重要，我们将认真考虑并将其融入到我们的服务改进中。再次感谢您的好评。我们期待您的再次光临。此致，Reservation Team
酒店回复: Dear Guest,Thank you for sharing such a detailed review of your stay with us. We’re delighted to hear that you enjoyed the clean and comfortable room, the relaxing sea view, and the excellent service from our front desk team. It’s great to know that check-in and check-out were smooth and that our location provided easy access to dining and transportation.We appreciate your constructive feedback regarding the partially obstructed view from the lower floor, the dated facilities, and the soundproofing. Your comments are very valuable and help us improve the experience for all our guests.We’re glad you found our hotel to offer good value for money and suitable for both short vacations and business trips. We hope to welcome you back soon and provide an even better experience next time!Warm regards,Reservations Team
酒店回复: Dear Guest,Thank you for sharing your feedback!We’re glad you enjoyed our convenient location near the beach and our breakfast offerings. We appreciate your comments regarding the sea view and understand how important this can be for our guests. For those looking for a more expansive view, our executive rooms are indeed a great option.We also note your observation about the lively atmosphere with many families—it’s something many guests enjoy, but we understand it may not suit everyone. Your insights help us improve and ensure every guest has the best possible experience.We hope to welcome you back soon and assist you in choosing the perfect room for your preferences!Warm Regards,Reservatiosn Department
酒店回复: Dear Guest,Thank you for sharing your feedback! We’re glad you enjoyed the convenient location and nearby amenities like the shopping mall, restaurants, and beach. We understand that hotel prices in Europe can feel high, and we truly appreciate you choosing us. We hope to welcome you back for another pleasant stay!Kind regards,Reservations Department
酒店回复: Dear Guest,Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed the first-row sea view and found the nearby shopping area convenient for your stay.We appreciate your honest feedback regarding the location. While our property is designed to offer a relaxing vacation by the sea, we understand that for business travelers, the distance to the city center can be a consideration. Your comments help us improve and better inform future guests.We hope to welcome you back soon for another enjoyable stay by the sea!Best regards,Reservations Team
4.2分
池景双床房
情侣出游
1. 地理位置靠近海边，离市中心打车15欧左右；
对面是一个大型的购物中心，吃饭都很方便，但价格略贵
2. 常规希尔顿酒店的配置，没有亮点也没有缺点
3. 早餐还行，中规中矩的西餐
展开
酒店回复: 非常感谢您分享您的详细点评！我们很高兴听到您喜欢我们酒店靠近海滩的优势以及附近购物中心的餐饮和购物便利。您对酒店设施和早餐的评价也非常宝贵。我们始终致力于为宾客提供舒适一致的体验，并不断寻求改进服务的机会。我们期待未来再次欢迎您的到来，让您拥有更加难忘的入住体验。此致Reservation Team
酒店回复: Dear Guest Thank you very much for sharing your experience with us. We are delighted to hear that our team provided excellent service and that we were able to accommodate your early check‑in. It’s also wonderful to know that you found your room clean and well maintained throughout your stay.We sincerely apologize for the inconvenience caused by the air‑conditioning not warming up as expected. Our team did their best to assist, and we appreciate your understanding and patience while we tried different solutions. We’re glad the extra blankets helped keep you comfortable at night.Your kind words mean a lot to us, and we’re very happy to hear that everything else about your stay was great. We hope to have the pleasure of welcoming you back again soon.Best RegardsReservation Team
5.0分
海景特大床房
商务出差
环境位置都不错
展开
酒店回复: Dear Guest,Thank you for your kind feedback! We’re delighted to hear that you enjoyed our location and atmosphere. We hope to have the pleasure of welcoming you back soon for another great stay!Warm regards,The Hilton Diagonal Mar Barcelona Team
2.2分
特大床房带沙发床
朋友出游
结论:不要住！
首先，押金说5个工作日退回信用卡，我这过去10多个工作日了还是没退，都生成账单了。
第二，门口在修路，taxi停不进来，行李要自己拿。
第三，设备是真的老旧…房间里桌上污渍，bar的玻璃被人砸碎了也没换
展开
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re truly sorry to hear about the inconveniences you experienced during your stay.Regarding the deposit refund, we understand how frustrating this delay must be. Please rest assured that we are reviewing the matter urgently and will ensure the refund is processed as soon as possible.We also apologize for the challenges caused by the road construction and the condition of some facilities. Your comments are very important to us, and we will address these issues with our team to improve the experience for all our guests.We appreciate your honesty and hope you might give us another opportunity in the future to provide you with a much better stay. Kind regards,Reservations Department
酒店靠近海滩
比市区安静多了
就是check in 比较晚，
要下午4点才可以， 12点得退房
早餐很好
服务非常好就是楼层低的海景有遮挡。这次入住海景酒店整体体验不错。房间整洁舒适，窗外能看到海景，早晚景色都很放松。前台服务态度友好，办理入住和退房都比较高效。位置方便，周边餐饮和出行都很便利。不过部分设施略显老旧，隔音效果一般。总体来说性价比较高，适合短期度假或出差入住。
靠近海边，出行方便，可以看海景但对面有3个半高的楼挡着，想要更广阔的海景需要订行政房间。早餐不错，人很多，家庭旅游的也很多
还可以吧，位置还行，对面是一个大商场。买东西方便，有超市电影院餐厅，楼下去海边跑步可以，总体感觉还是可以，欧洲酒店真的很贵
一线海景，度假没得说，对面就是商圈，想吃什么都可以买得到，但是位置略偏，如果是商旅出差的话去市中心会要一点时间
1. 地理位置靠近海边，离市中心打车15欧左右；
对面是一个大型的购物中心，吃饭都很方便，但价格略贵
2. 常规希尔顿酒店的配置，没有亮点也没有缺点
3. 早餐还行，中规中矩的西餐
工作人员服务态度特别好，我们一早航班到，9 点多就让我们入住房间了，房间很干净，每天都打扫的很认真仔细，唯一不足就是空调不够热，好像都是吹冷风，酒店有派师傅调试但是没什么改善，也说可以给我们换房间，我去另外一个房间看，感觉温度都差不多，就没换了，给我们拿了毛毯，哈哈晚上睡觉不冷了，其他都特别好
环境位置都不错
结论:不要住！
首先，押金说5个工作日退回信用卡，我这过去10多个工作日了还是没退，都生成账单了。
第二，门口在修路，taxi停不进来，行李要自己拿。
第三，设备是真的老旧…房间里桌上污渍，bar的玻璃被人砸碎了也没换
总的来说入住体验还不错，但需要主动询问信息。我习惯了酒店在我入住时会告知所有事项，但这里却每一步都需要我自己去问，因为入住时（关于早餐地点、退房时间、泳池开放时间等）都没有提供所有信息。
酒店位置很好，正对着一个大型购物中心。
工作人员很友好，对孩子们特别好，他们还收到了复活节巧克力！海景房很宽敞，非常舒适，早餐也很丰盛。