酒店回复: Cleanliness and guest comfort are our highest priorities, and it’s clear we fell short during your stay. We apologize for the odors, furniture condition, bathroom issues, and breakfast quality you encountered. Your feedback has been shared with our management and maintenance teams so we can address these problems promptly.
酒店回复: We appreciate you sharing both the positives and areas where we can improve. We’re sorry the cleanliness details like stainless steel, caulk, and fabrics didn’t meet your expectations. At the same time, we’re glad you found our location convenient and rates affordable. Your comments will help us make necessary improvements. We hope to have the chance to provide you with a better experience next time.
4.0分
其他
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翻译提供方：Google
早餐不好吃。第二天早上，百吉饼吃完了。第三天到第六天，百吉饼和煮鸡蛋都吃完了。房间看起来不太干净。
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酒店回复: We apologize for the issues you encountered with our breakfast offerings running out and for the cleanliness concerns in your room. We strive to maintain well-stocked breakfast items and a high standard of cleanliness, and it’s clear we fell short during your stay.Your feedback has been shared with our team to help us improve. We appreciate you bringing these matters to our attention and hope you’ll consider giving us another chance in the future.
4.0分
其他
原文
翻译提供方：Google
价格还不错。我隔壁房间有一群人，他们整个入住期间都开着门，有点吵。如果可以的话，最好住在一楼。
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酒店回复: We’re glad you found your stay good for the price and appreciate your tip about staying on the first floor. We apologize for the noise disturbance from the nearby guests and understand how that can impact your comfort. We hope to provide you with an even better experience next time you stay with us at Comfort Suites Austin South.
1.0分
家庭亲子
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翻译提供方：Google
我们在这家酒店的经历包括，躺到床上发现床单上沾满了尿液，是之前客人留下的，尿液浸透了床单。
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酒店回复: We are deeply sorry to hear about the condition of your bed upon arrival.This is completely unacceptable and does not meet the standards we hold at Comfort Suites Austin South. Please know that we take such matters very seriously, and our housekeeping team has been informed to prevent this from happening again.We sincerely apologize for the distress this caused during your stay.
5.0分
其他
原文
翻译提供方：Google
唯一的问题是高速公路上的交通噪音......我的房间在高速公路旁边，除此之外一切都很棒。
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酒店回复: We’re glad to hear that everything else about your stay was great. We apologize for the traffic noise from the highway — we know that can be a challenge for some rooms. If you stay with us again, please feel free to request a room on the quieter side of the hotel, and we’ll do our best to accommodate you. We look forward to welcoming you back!
和照片上差不多。房间内部空间挺大。
可能是老酒店的缘故，整体上能看出使用痕迹。
房间里有点味道，不是刺鼻的异味，更像是那种潮湿陈旧的味道，所以勉强能接受。
没看到一只虫子，这点不错。
是固定花洒（不能手持），所以洗澡不太方便。
水压不算大，再加上是固定花洒，用起来有点不顺手。
床很软，睡起来挺舒服的！
另外，酒店不提供洗漱用品。
只有洗发水、护发素和香皂，有吹风机。
住了四晚，虽然有些不足，但总的来说我住得还不错！
设施老旧，房间里的风扇很吵。床还行，楼下有咖啡厅挺好的。
我妻子行动不便，入住时前台帮我们安排了最方便的房间。房间很大，价格也合适，我们和两个成年孩子住得也很舒服。早餐很简单，有鸡蛋、香肠饼干、华夫饼等等，但考虑到包含在房费里，也还算可以。
房间非常破旧，床单上沾满了血迹，他们没有帮忙打扫，而且他们也不是每天打扫。设施又旧又脏。不推荐。
奥斯汀这个地方又臭又脏。我提前一天退房了，家具都很糟糕。房间很臭，浴室漏水，味道很臭。早餐很糟糕。
我不喜欢留下评论。我不喜欢脏兮兮的不锈钢、难看的填缝剂或散发着异味的织物，但它价格实惠，而且很方便。
早餐不好吃。第二天早上，百吉饼吃完了。第三天到第六天，百吉饼和煮鸡蛋都吃完了。房间看起来不太干净。
价格还不错。我隔壁房间有一群人，他们整个入住期间都开着门，有点吵。如果可以的话，最好住在一楼。
我们在这家酒店的经历包括，躺到床上发现床单上沾满了尿液，是之前客人留下的，尿液浸透了床单。
唯一的问题是高速公路上的交通噪音......我的房间在高速公路旁边，除此之外一切都很棒。