酒店回复: Dear Rosanna,Thank you so much for your glowing 10/10 review and for choosing Home2 Suites for your stay! We’re thrilled to hear that you had such a positive experience from check-in to check-out. Our front desk team will be delighted to know their friendliness and local recommendations made your visit extra special.We’re also glad the room cleanliness, hot shower, and breakfast met — and hopefully exceeded — your expectations. It was truly our pleasure to host you, and we look forward to welcoming you back again soon!Warm regards,Andrea / Front Desk
1.0分
家庭亲子
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翻译提供方：Google
房子没有热水。
他们没有尝试连夜修好，而是等到第二天，所以整个住宿期间都只有冷水。
推荐在当地渔人码头用餐
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酒店回复: Dear Philip,Thank you for your feedback. We're truly sorry for the inconvenience you experienced with the hot water during your stay.We want to assure you that as soon as the issue was reported, we brought in an emergency plumber overnight. Unfortunately, the repair required a specific part that wasn’t available until the following morning, which delayed the fix. We understand how disappointing this was and sincerely apologize for the disruption it caused to your stay.We’re glad you enjoyed dining at the local Fisherman’s Wharf, and we do hope you’ll consider staying with us again so we can provide the comfortable experience you expected and deserved.Warm regards,Andrea / Front Desk
酒店回复: Dear Jessica,Thank you for your kind review and for choosing to stay with us during such a special occasion. I'm so glad I was able to assist with your early check-in!It’s wonderful to know you found your stay clean, quiet, and comfortable, and that our location worked well for you. We truly appreciate your feedback and would be delighted to welcome you back anytime.Warm regards,Andrea / Front Desk
3.0分
情侣出游
原文
翻译提供方：Google
我喜欢我们有餐具和对流烤箱，但如果有一个炉灶或类似的东西来提供更多的烹饪选择就更好了。
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酒店回复: Dear Angela,Thank you for taking the time to share your feedback. We're glad to hear you appreciated the in-room amenities like the dishes and convection oven—it’s great to know they added some convenience to your stay!We understand your suggestion about having a cook stove for more cooking options and truly appreciate the input. Guest feedback like yours helps us identify ways to improve, and we’ll certainly take this into consideration for future upgrades.We hope to welcome you back again soon for an even better experience!Warm regards,Andrea / Front Desk
酒店回复: Thank you so much for sharing your experience! We're thrilled to hear that our hotel provided a great home base for your travels. We're especially happy to know that our staff's hard work and kindness made an impact on your stay. We'll be sure to pass along your kind words to them. We’d love to welcome you back anytime!
一切都很好
6/10
工作人员非常友好，地理位置也很棒。床很舒服，浴室一尘不染，但房间本身可以更干净一些，因为有很多狗毛和蜘蛛。我之前不知道酒店允许携带宠物，我觉得预订时没有说明清楚。楼上房间的噪音也很容易听到。
即兴旅行
我们临时决定来一次即兴的家庭旅行。酒店预订快捷方便，我们到达时房间已经准备好了。工作人员热情地迎接了我们，甚至在办理入住时还送了些茶点。我们入住的酒店可以看到美丽的湖景。真希望我们能用一下游泳池，可惜当时下着雨。总的来说，这是一家位置优越、干净整洁、适合家庭入住的酒店。
相当失望
很遗憾，我对这次住宿非常失望。第一天我们不得不换房间，因为空调坏了，浴缸里积了一半的水。最让我失望的是泳池是绿色的。不过工作人员很友好。
我通常不写点评。现在写点评就意味着我再也不会订这家酒店了。
我们住的房间一直很吵，可能是因为墙太薄，也可能是客人太吵。
我们两天都吃了早餐，但都没有鸡蛋——早餐的必备品。第二天没有橙汁。两天都缺少餐具，所以用的是塑料叉子和刀子，但吃华夫饼的时候一点用处都没有。
我的体验很差。
我们在Home2Suites的住宿体验非常愉快！入住柜台的年轻女士们非常友好、亲切、周到！甚至还给我们推荐了晚餐，简直太棒了！房间非常干净。淋浴水很热，无需等待。早餐也很棒！
房子没有热水。
他们没有尝试连夜修好，而是等到第二天，所以整个住宿期间都只有冷水。
推荐在当地渔人码头用餐
安德里亚非常热心，帮我们安排了当天的婚礼提前入住。住宿非常干净、安静、舒适；地理位置也很棒！我一定会再次入住
我喜欢我们有餐具和对流烤箱，但如果有一个炉灶或类似的东西来提供更多的烹饪选择就更好了。
酒店坐落在风景优美的汉密尔顿湖畔。景色优美！酒店干净整洁。地理位置优越，是进行当地旅行的理想基地。工作人员非常友好且乐于助人。一定会再次入住这里。