酒店回复: Thank you so much! We were elated to have you stay with us again.
4.0分
家庭亲子
Housekeeping didn’t come; we had to ask twice and get our own towels. Otherwise a great stay.
3.0分
家庭亲子
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We arrived late. The room was not cleaned properly. Extra blanket was used and kept out balled up. The bed skirt was very messy tucked into the mattress. The bathroom soap was not replaced and left was a used soap in the dish for us. The hanging hand towels in the bath looked used. If I wasn’t so tired and late in the evening we would have requested to move rooms. We did not come down for breakfast. We did get a mock at 9:30 from housekeeping checking to see if we were still in our room too.
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酒店回复: Thank you for your feedback. We are sincerely sorry that we did not meet your expectations. We hope to have the opportunity to better serve you.
4.0分
其他
For a 4 or 5 star hotel with the amount that is charged for a stay the pillows and bed i am rating a 2.
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酒店回复: Thank you for your feedback, we will be sure to double check those pillows.
5.0分
家庭亲子
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We traveled with our pet and they were very accommodating. I was able to request a first floor room close to an exit. My pup needs to go out at night and I am happy to report there was outside security when I went out.
5.0分
其他
Didn't have breakfast, but it smelled delicious. And it was free with the room.
5.0分
其他
Dee works the late night shift. She was such a pleasant young lady. After a long drive, it was a joy to see Dee’s smiling face.
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酒店回复: Thank you for acknowledging Dee. We are lucky to have her, we appreciate you staying with us and look forward to welcoming you back!
5.0分
商务出差
Staff, clean spacious room. My favorite place to stay in Summerville!
4.0分
其他
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Solid selection
Marriott Residence Inn is always a solid choice. This location is located in a community called Nexton. There are plenty of places to eat within walking distance of the hotels. The room was clean. The staff was friendly and accommodating. My two concerns: the a/c wasn't working in the hall of the 4th floor and the pillows could have been a bit better.
5.0分
其他
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Blessed and comfortable
We had the best experience here. We were able to check in 1 hr early and were very grateful. We had 3 very tired kids on our hands! Our room was the perfect size for kid activities and for us to not be all on top of each other. Walls had some food stains and the garbage disposal was definitely used prior to use showing, but otherwise we were in luxury. Our only issue happened when our 5 yr old stopped up the toilet. We couldn't find a plunger and maintenance wasn't there so we had to go buy one.
完美的！！
我们第二次入住这家酒店。非常满意。靠近高速公路，工作人员非常好！
Housekeeping didn’t come; we had to ask twice and get our own towels. Otherwise a great stay.
We arrived late. The room was not cleaned properly. Extra blanket was used and kept out balled up. The bed skirt was very messy tucked into the mattress. The bathroom soap was not replaced and left was a used soap in the dish for us. The hanging hand towels in the bath looked used. If I wasn’t so tired and late in the evening we would have requested to move rooms. We did not come down for breakfast. We did get a mock at 9:30 from housekeeping checking to see if we were still in our room too.
For a 4 or 5 star hotel with the amount that is charged for a stay the pillows and bed i am rating a 2.
We traveled with our pet and they were very accommodating. I was able to request a first floor room close to an exit. My pup needs to go out at night and I am happy to report there was outside security when I went out.
Didn't have breakfast, but it smelled delicious. And it was free with the room.
Dee works the late night shift. She was such a pleasant young lady. After a long drive, it was a joy to see Dee’s smiling face.
Staff, clean spacious room. My favorite place to stay in Summerville!
Solid selection
Marriott Residence Inn is always a solid choice. This location is located in a community called Nexton. There are plenty of places to eat within walking distance of the hotels. The room was clean. The staff was friendly and accommodating. My two concerns: the a/c wasn't working in the hall of the 4th floor and the pillows could have been a bit better.
Blessed and comfortable
We had the best experience here. We were able to check in 1 hr early and were very grateful. We had 3 very tired kids on our hands! Our room was the perfect size for kid activities and for us to not be all on top of each other. Walls had some food stains and the garbage disposal was definitely used prior to use showing, but otherwise we were in luxury. Our only issue happened when our 5 yr old stopped up the toilet. We couldn't find a plunger and maintenance wasn't there so we had to go buy one.