酒店回复: Dear M514687****,Thank you for your kind words regarding our team, facilities, and the cleanliness of your room. We are delighted that you enjoyed our breakfast offerings and look forward to welcoming you back on your next visit.Fatima AhaddafGuest Experience Manager
酒店回复: Dear Guest,Thank you very much for sharing your experience with us. We’re delighted to hear that you appreciated our attentive service, breakfast selection, and Diptyque amenities, it’s wonderful to know we exceeded your expectations.We regret that the rooftop pool was unavailable during your stay due to a private event, and we sincerely apologize for the inconvenience this caused. Your understanding is greatly appreciated.We truly value your feedback and look forward to welcoming you back soon for another exceptional stay at Sofitel Barcelona Skipper.Sincerely,Fatima AhaddafGuest Experience Manager
酒店回复: Dear Guest,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced regarding the tissue supply and bath towel service during your stay. This is not the standard of service we strive to provide, and we regret any discomfort it may have caused.Please be assured that your feedback has been shared with the relevant departments to prevent such issues in the future. We appreciate your understanding and hope to have the opportunity to restore your confidence in our hotel.Kind regards,Fatima AhaddafGuest Experience Manager
酒店回复: Dear Guest,Thank you so much for sharing your feedback! We are delighted to hear that you had such a positive experience with us at Sofitel Barcelona Skipper. It’s wonderful to know that you appreciated the room, our comprehensive facilities, and the quality of our services, as well as the beautiful sea view.We’re also happy to hear that you enjoyed the dining experience at our restaurant. Your comments about the cocktails are valuable to us, and we will continue to refine our offerings to ensure we meet the diverse tastes of our guests.Thank you for choosing us, and we look forward to welcoming you back on your next visit to Barcelona!Best regards,Fatima AhaddafGuest Experience Manager
酒店回复: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that our hotel has been your favorite during your European trip. It’s great to know that you appreciated the spacious room, modern facilities, and the quality of our breakfast.Our team takes pride in providing excellent service, and we’re thrilled that their attentiveness and communication made your stay even more enjoyable. We also appreciate your kind words about our eco-friendly initiatives—it’s always rewarding to hear that our sustainability efforts are noticed and valued.We hope to welcome you back for another exceptional stay in the future!Best regards,Fatima AhaddafGuest Experience Manager
酒店服务人员很热情，硬件设施也特别好！卫生特别干净，房间感觉很上档次，酒店的早餐也很丰盛！下次来了还住！
房间不太大，但是服务很好，晚上回去开好了夜床，早餐也很好，感觉比w早餐要好，酒店用的洗护用品也是非常好的，一般只有住文华和丽思才有的diptyque有点超预期，中间出了一点插曲就是当天楼上泳池不用使用说有私人活动，但是就找了携程沟通，携程为我补偿了200块现金
非常棒的酒店！一切都无可挑剔：热情的欢迎，一尘不染的客房，舒适的床铺以及优质的早餐。工作人员体贴周到，总是面带微笑。我强烈推荐这家酒店！
房间比较小，摊开两个行李箱，就没什么地方了，刚装修没几年，设施不错，大厅也装得精致有品味，离沙滩近，在沙滩游泳跑步确实是享受，早餐挺好，丰富有营养，不过咖啡不是现磨的。作为价格来说，我3400订的周末房，说实话，位置值一千，周末贵500，剩下就是房间含早餐的钱了
8千多定了两个晚上觉得很值，称得上有品质的五星级酒店，就在巴塞海滩边，海景房，酒店有一楼和顶楼两个室外泳池，装修风格属白色奢侈感，兼用了海洋靓丽的蓝色，工作人员很友好，服务意识超前，因check out时提出浴缸的漏水口有损坏存不住水，作为补偿邀请我们免费去大堂品尝早餐，要32欧一次一人，早上阳光洒进早餐大堂，人流熙熙攘攘的氛围很美好
住了三天第二天就没有纸巾了，一直都不给我放纸巾，浴巾也每天都不舍得换新的。无语😓
这家酒店非常适合那些想享受海滩假期的人，虽然去市中心需要乘坐地铁，但路程也不长。房间非常宽敞，而且每天都打扫。早餐是自助餐形式，所有食物都很新鲜美味。
房间非常好，服务态度非常好，设施非常全面，备品非常全面。沐浴露洗手液是蒂普提克的。服务非常到位。是海边的酒店性价比最高的。海景好看。房间很大。酒店餐厅挺好吃的，品质很好。鸡尾酒口味因人而异。
此次欧洲之行，到目前为止最喜欢的酒店。房间很宽敞，尺度满意。设施新、完善且方便。所有方面都很满意，没有任何槽点。早餐品类丰富食材新鲜，品质很好。服务人员热情、耐心，英语基本没有口音。总之，还是要相信国际酒店集团的审美及品控，确实是品质保障。值得一提的是，他家的一次性牙膏是纸袋里装的，差不多一袋能用两次，非常环保，国内酒店应该学习。
我在巴塞罗那苏菲特船长酒店度过了一段美妙的时光。酒店优雅且位置优越，离海滩和许多城市景点都只有几步之遥。
真正让这次体验变得特别的是前台工作人员热情友好的态度。每个人都非常友善和专业，总是微笑着迎接我们，让我们感觉宾至如归。
特别要感谢Tiago，他以他的善良和积极的活力脱颖而出。他总是乐于助人且彬彬有礼，他真诚的待客之道给我留下了深刻的印象。
强烈推荐这家酒店——不仅因为它一流的设施，更因为大堂团队提供的卓越服务。