酒店回复: Dear Marla,Thank you for sharing your experience with us. We're glad you enjoyed our prime location and had a pleasant stay overall. We appreciate your feedback regarding the access code and apologize for the inconvenience caused. We’ll be sure to review this process to make it smoother for future guests. We hope to welcome you again on your next visit to Athens!Best regards,Enattica
酒店回复: Dear Guest,Thank you for sharing your experience with us. We’re glad to hear that you appreciated our convenient location and good value for money. However, we’re truly sorry that the room’s condition and cleanliness did not meet your expectations.Please rest assured that your comments have been shared with our housekeeping and maintenance teams to ensure a more thorough inspection and immediate improvements. We take this feedback seriously, as providing a clean and well-maintained environment is one of our top priorities.We appreciate your honesty and hope to have the opportunity to welcome you again in the future, offering a much more comfortable and refreshed experience.Best regards,Enattica
办理入住手续真的很费力（我们从来没有收到包含密码的电子邮件，我们不得不带着行李箱和所有行李走了 500 m 去另一家酒店领取公寓的入门密码）。
我们还遗憾的是，尽管房间里有水壶和冰箱，但房间里没有按价格提供的一瓶水、咖啡或茶。
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酒店回复: Cher Frédéric,Merci de nous avoir fait part de votre avis.Nous sommes heureux de savoir que vous avez trouvé la chambre bien climatisée et que votre séjour s'est bien passé.Nous regrettons cependant sincèrement les désagréments rencontrés lors de votre arrivée, notamment la difficulté à obtenir les codes d'accès. Bien qu'un email avec ces informations vous soit envoyé avant votre arrivée, et qu'un rappel vous soit fourni au moins un jour avant l'enregistrement, nous comprenons que cela ne vous ait pas été transmis et ait pu être frustrant, cependant nous vous assurons et nous travaillerons à améliorer notre processus d'enregistrement pour offrir une expérience plus fluide à nos futurs clients.Nous prenons également note de votre remarque concernant l'absence de bouteilles d'eau, de café ou de thé dans la chambre. Ceux-ci ne figurent pas dans nos équipements, cependant, nous comprenons que ces détails sont importants pour rendre le séjour encore plus agréable, et nous évaluerons comment mieux répondre à ces attentes à l'avenir.Votre avis nous est très précieux, et nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,rapidbounce on behalf of Enattica Monastiraki Living
We moved here as our other hotel was very noisy. This one was much quieter and still with in walking distance of many of Athens attractions. There was a grocery store very close. The room was very clean and the bed comfortable. We had room to set out our luggage without tripping over it. One thing to realize is check in was at another hotel 4-5 blocks away. This was not a big deal for us, but worth knowing about. The roof top bar and restaurant was fantastic with great staff and view of the acropolis!
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酒店回复: Dear Kevin,Thank you for your wonderful review! We’re so pleased to hear that you found Enattica Suites to be a peaceful retreat and enjoyed the convenient location close to Athens' main attractions. It’s great to know you appreciated the cleanliness and spaciousness of your room, as well as the comfort of the bed. The rooftop bar and restaurant with its Acropolis view truly is a highlight, and we’re delighted you enjoyed it!Thank you for noting the check-in process; we aim to make it as smooth as possible, and your feedback is helpful for future guests. We hope to welcome you back on your next visit to Athens!Best regards,rapidbounce on behalf of Enattica Suites
地理位置优越，地铁交通便利。公寓楼很新，配备迷你厨房、冰箱、熨斗和熨衣板。缺点：窗户无法打开，而且很高，很难遮挡路灯的光线。浴室没有窗户，但风扇性能很差，无法正常循环，导致持续散发着霉味和潮湿的气味。第二天，换毛巾时，可能是弄错了，我拿到的是两条毯子而不是普通毛巾。吹风机工作了20秒就坏了；洗完澡后我的头发根本吹不干。
位置完美！步行即可到达酒吧、购物中心和景点。唯一担心的是，我们付了4欧元的税后，没有收到邮件里的门禁密码，酒店没有前台，所以我们不得不打电话过去。解决了这个问题后，一切都很顺利。
位置优越，价格合理。但房间感觉老旧、肮脏，而且无人照管。事实上，墙上甚至沾满了化妆品的污渍。酒店感觉很破旧。
5号套房非常吵。隔断效果不好，无法隔绝街道噪音。垃圾车半夜经过。清晨很早就开始施工。套房整洁，但不是很干净。
在空调良好的房间里度过了愉快的时光。
办理入住手续真的很费力（我们从来没有收到包含密码的电子邮件，我们不得不带着行李箱和所有行李走了 500 m 去另一家酒店领取公寓的入门密码）。
我们还遗憾的是，尽管房间里有水壶和冰箱，但房间里没有按价格提供的一瓶水、咖啡或茶。
地理位置优越，很高兴能够使用密码进入，无需钥匙。舒适的床垫。在我们到达之前，房间还没有彻底清洁过（在水槽后面我们发现了一个可能是之前客人留下的小瓶）。枝形吊灯上有灰尘，固定装置部分剥落。清洁工作没有完成，他们只是更换了毛巾。最后一天他们给我们留下了半卷卫生纸，没有给我们提供新的。总的来说令人失望。
位置非常好。房间很舒服。预订时要小心。我选择通过电话进行操作，后来发现他们给我的价格是网站上列出的价格的两倍。虽然我也是链中的复读机……
非常好，干净，工作人员尤其是清洁工非常有礼貌。非常有条理和愉快。雅典是一个令人难以置信的城市，拥有令人难以置信的美食和社交活动，住在这个住所，您既身处市中心，又非常安静，因此您可以晚上安然入睡
地理位置优越，靠近主要旅游景点、餐厅、商店。房间干净舒适。有一个屋顶酒吧，景色优美。Anastasia 和 Katerina 总是愿意帮助我满足需求。
We moved here as our other hotel was very noisy. This one was much quieter and still with in walking distance of many of Athens attractions. There was a grocery store very close. The room was very clean and the bed comfortable. We had room to set out our luggage without tripping over it. One thing to realize is check in was at another hotel 4-5 blocks away. This was not a big deal for us, but worth knowing about. The roof top bar and restaurant was fantastic with great staff and view of the acropolis!