酒店回复: Elizabeth, Thank you for choosing the Holiday Inn Express, Union Gap - Yakima area as your stay destination. We're sorry to hear that the stay was less than expected, but that our staff was able to provide you with great service. We hope you give us the opportunity to show you that your stay was an exception, and now the experience we like to provide. Thank you again for choosing the Holiday Inn Express, We hope to see you the next time you're in the Yakima area.
酒店回复: Alfredo, Thank you for taking the time out to tell us about your stay! We're happy to hear you enjoyed your time with us. We look forward to hosting your next trip to the Yakima area.
5.0分
朋友出游
原文
翻译提供方：Google
超级干净安静10/10
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酒店回复: Hannia, Thank you for taking the time out to tell us about your stay. We're happy to hear you enjoyed your time with us, and look forward to hosting your next trip to the Yakima area .
5.0分
家庭亲子
原文
翻译提供方：Google
出色的
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酒店回复: Hector, Thank you for taking the time out to tell us about your stay, we're happy to hear you enjoyed your time with us. We look forward to hosting your next trip to the Yakima area.
4.0分
家庭亲子
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The suite could’ve been bigger but the room was clean, the staff was friendly and accommodating, the breakfast buffet had a great selection. It was an overall pleasant experience!
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酒店回复: Thank you for choosing the Holiday Inn Express & Suites as your stay destination! We're happy to hear you enjoyed your time with us, and we look forward to hosting your next trip to the Yakima area.
2.0分
家庭亲子
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Our room was right above the outdoor patio and people were out there constantly being loud well past 11pm. Our fire alarm was hanging off the ceiling, not sure if it worked or not. Beds were hard and uncomfortable.
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酒店回复: Thank you for taking the time out to tell us about your stay! We're sorry to hear about the noise issue you encountered, please note that at any time you can pick up the phone in your room, press zero and get connected right away with our front desk staff to assist you with any concerns or issues you may be running into. We hope that all of our travelers thoroughly enjoy their time with us, and will work hard to ensure each experience is a pleasant one.
3.0分
其他
Breakfast could be better. Biscuits/Gravy was awesome but the pancakes are awful and eggs are so so.
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酒店回复: Thank you for taking the time out to tell us about your stay, we will use your comments to improve our guest experience.
4.0分
其他
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Good hotel at a fair price and great staff.
The staff is very courteous and helpful with any of your questions. The room was clean. The only thing I saw was at the pool. Looks like it could use a little bit of stain or renovation, and the water was a little bit murky other than that I would rate it 4 to 4 1/2 out of five.
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酒店回复: Thank you for trusting us with your stay! We're happy to hear you enjoyed your time at our location, and we hope to have the opportunity to host your next trip to the Yakima area.
我不喜欢制冰机坏了。
煎饼机做出的蛋糕糟透了。还有一些我忘了的基本物品，前台没有。
因为我的车坏了，所以我没办法去商店。我的轮椅也没法带我去，因为那里没有人行道，我又不敢在繁忙的主干道上行走。
唯一的优点是工作人员非常乐于助人，而且很友好！
妻子不小心落下了一件泳衣，我们回家后当晚就打电话，他们告诉我第二天早上再打来，因为客房服务人员没有值夜班。
我打了好几次电话，他们找不到前一天晚上打扫过的房间里的东西。
他们告诉我，一旦他们和客房服务人员谈过，他们就会给我打电话。
我不得不继续打电话。
空调过滤器上覆盖着厚厚的灰尘，地板没有吸尘，床头板和架子上积满厚厚的灰尘，空沐浴露瓶，窗户密封条上留有糖果。太脏了。由于要旅行 3 个小时，所以延迟入住。前台人员让我感到很不方便。
一切都很棒
超级干净安静10/10
出色的
The suite could’ve been bigger but the room was clean, the staff was friendly and accommodating, the breakfast buffet had a great selection. It was an overall pleasant experience!
Our room was right above the outdoor patio and people were out there constantly being loud well past 11pm. Our fire alarm was hanging off the ceiling, not sure if it worked or not. Beds were hard and uncomfortable.
Breakfast could be better. Biscuits/Gravy was awesome but the pancakes are awful and eggs are so so.
Good hotel at a fair price and great staff.
The staff is very courteous and helpful with any of your questions. The room was clean. The only thing I saw was at the pool. Looks like it could use a little bit of stain or renovation, and the water was a little bit murky other than that I would rate it 4 to 4 1/2 out of five.