Believe there was a camera above my television. I have a gadget and was in room 413.
It went off in my bedroom but not over my sofabed. In the white thing.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased that you took the time to provide your thoughts about your stay. We regret that you felt uncomfortable in your room and had concerns regarding what you believed to be a camera. Please be assured that guest privacy and security are a top priority, and no surveillance equipment is installed inside guest rooms. We will review the matter immediately to ensure you feel confident and secure during any future visits.Sincerely,Hotel Manager
5.0分
其他
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I loved my stay! The carpet in my room had a bit of a damp smell, like it wasn’t fully dried, but overall everything was amazing. The staff was very friendly, helpful, and attentive to my needs. The room was spacious and comfortable. The air conditioner could use some cleaning or maintenance, since in the first 10 minutes it gave off a strange odor, but it wasn’t a big issue—just something I noticed.
In general, everything was great. The hotel is close to different stores, it felt secure, and I’ll definitely recommend it and come back.
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酒店回复: Dear Yenifer,We are thrilled to hear that you loved your stay and found our staff friendly, helpful, and attentive. We also appreciate your feedback regarding the carpet and air conditioner, and we will address these maintenance details to improve future guest experiences. It is wonderful to know you found the room spacious, comfortable, and the location convenient and secure. Your recommendation means a lot to us, and we look forward to welcoming you back.Sincerely,Hotel Manager
3.0分
其他
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Won’t stay at a Candlewood again
The Hotel had a musty smell thru out the building. The carpet in our room was stained, there was mold on the bathroom ceiling and there were bugs in the kitchen.
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酒店回复: Dear Guest,We’re very sorry to hear about the condition of your stay. The musty smell, cleanliness concerns, and maintenance issues you described are not acceptable, and we’ll be addressing them with our team immediately. Thank you for bringing this to our attention.Sincerely, Hotel Manager
5.0分
情侣出游
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Our stay was stress-free and relaxing despite being in the midst of a cross country move with 3 dogs! The staff was kind, helpful, and very understanding. We appreciated that the hotel had a security guard making the rounds at night in the parking lot as well. The pillows were squishy and so soft I overslept on purpose. Overall 10/10!
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酒店回复: Dear Guest,Thank you for your wonderful review! We’re so glad our team and amenities made your stay relaxing during such a busy time. We appreciate your 10/10 and hope to welcome you and your dogs again soon!Sincerely, Hotel Manager
5.0分
其他
Hotel in good location. Lovely rooms and service. Kreed was a fan on the comfy bed. His first hotel stay.
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酒店回复: Dear Dusty,Thank you for your perfect rating and kind words. We’re delighted you enjoyed our great location, lovely rooms, and friendly service. It’s wonderful to hear that Kreed had a comfortable first hotel stay—especially enjoying the comfy bed!We look forward to welcoming you both back for another memorable visit.Sincerely,Hotel Manager
4.0分
其他
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Everything was good! I had an issue with the tv not working but they fix it! I also didn’t like the idea that at night the water don’t get hot but it does in the morning
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酒店回复: Dear Guest,Thank you for your kind words and for letting us know about the TV issue — we’re glad we could fix it quickly for you! We also appreciate your feedback regarding the hot water at night and will look into this to improve our guest experience.Sincerely, Hotel Manager
5.0分
其他
We had a very nice stay at Candlewood Suites Memphis! It felt very secure and was clean and comfortable!
5.0分
情侣出游
The hotel staff was super friendly and it was decent priced as well.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found our staff friendly and the pricing reasonable. We look forward to welcoming you back soon!Sincerely, Hotel Manager
5.0分
其他
Great place!
Very friendly staff, clean & comfy rooms. I'd definitely stay there again@
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酒店回复: Dear Guest,Thank you for the kind words! We're thrilled you enjoyed the friendly service and clean, comfortable rooms. We’d love to welcome you back anytime!Sincerely, Hotel Manager
收取 50 美元押金，7 天后他们还没有退还，这是一个糟糕的策略。我不知道酒店是否认为损坏或故障会在 7 天后出现，因为他们错了。这就是为什么我认为这将计入房费，这就是为什么预订中约定的费用没有被涵盖的原因。
Believe there was a camera above my television. I have a gadget and was in room 413.
It went off in my bedroom but not over my sofabed. In the white thing.
I loved my stay! The carpet in my room had a bit of a damp smell, like it wasn’t fully dried, but overall everything was amazing. The staff was very friendly, helpful, and attentive to my needs. The room was spacious and comfortable. The air conditioner could use some cleaning or maintenance, since in the first 10 minutes it gave off a strange odor, but it wasn’t a big issue—just something I noticed.
In general, everything was great. The hotel is close to different stores, it felt secure, and I’ll definitely recommend it and come back.
Won’t stay at a Candlewood again
The Hotel had a musty smell thru out the building. The carpet in our room was stained, there was mold on the bathroom ceiling and there were bugs in the kitchen.
Our stay was stress-free and relaxing despite being in the midst of a cross country move with 3 dogs! The staff was kind, helpful, and very understanding. We appreciated that the hotel had a security guard making the rounds at night in the parking lot as well. The pillows were squishy and so soft I overslept on purpose. Overall 10/10!
Hotel in good location. Lovely rooms and service. Kreed was a fan on the comfy bed. His first hotel stay.
Everything was good! I had an issue with the tv not working but they fix it! I also didn’t like the idea that at night the water don’t get hot but it does in the morning
We had a very nice stay at Candlewood Suites Memphis! It felt very secure and was clean and comfortable!
The hotel staff was super friendly and it was decent priced as well.
Great place!
Very friendly staff, clean & comfy rooms. I'd definitely stay there again@