酒店回复: Dear Deborah,Thank you for taking a moment to share your experience. We want our guests to enjoy an exceptional experience, and we clearly missed the mark during your visit. We truly appreciate your feedback and will share your review wiwht our team.We hope we'll have another opportunity to impress.Warm Regards,Your Friends at Lake House
2.0分
情侣出游
原文
翻译提供方:Google
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步行几分钟即可到达主街,那里有商店和餐馆。在 Black Bear 吃的晚餐不错。室内游泳池看起来很吸引人,虽然我没有时间去用。热水浴缸看起来很旧,但大小还不错。室外火坑没有打开,台球桌缺少球,四子棋游戏缺少零件,休息室没有工作人员,所以无法在那里喝饮料。走廊里有一台自动售货机和制冰机。
酒店回复: Dear Eleanor,Thank you for taking a moment to rate your experience.We are disappointed you did not enjoy your visit, but we appreciate the constructive feedback you provided in your review. We will share your review with our team and address your housekeeping concerns and replace the games at Lake House.We hope we'll have another opportunity to impress you!Warm Regards,Your Friends at Lake House
酒店回复: Thank you for rating your experience, Curtis!
5.0分
家庭亲子
The room was spacious, parking was great, staff was friendly. No complaints, will likely stay again.
4.0分
其他
Balcony great view. BRoom doors slam when closing which made noises through the night. Balcony furniture needs update.
4.0分
其他
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Very nice but overpriced IMO
The room was an upgrade from the lake house rooms because of power outage, which was nice. The room was clean and nice. Nighttime: night front desk person was rude asking all kinds of questions when i asked for extra towels. The housekeepers. We’re not understanding English, therefore. Tried to walk in the room when one of us in the party was alone and just getting out of shower (door was latched luckily). I told her 3 times the sign was on door so we would let her know when we were leaving. She still came in to do room. 1st night I told her we wouldn’t need her that day she nodded and we cam back from our excursions. The room was done anyway. And our stuff was all over the place because we did not expect anyone in there. Bathroom: shower heads and spray hose was awesome to see! shower door had a piece missing from bottom and there was water all over the floor. (Reason for the extra towels and yes I told her why). I dont think it was worth what I paid for the room. It was worth half the price I paid. I’ve stayed in better rooms for half that price there.
地理位置优越。入住体验糟糕透顶,因为酒店里有人摔门,而且青少年奥运代表队也住在酒店里,完全不顾其他客人的感受。深夜没有工作人员,所以凌晨一点钟孩子们敲门和摔门的情况处理得不太好。地理位置非常适合步行进城和滑雪。我建议多花点钱住在度假村酒店。这家酒店的设施不错,但泳池和水疗中心太差了。我们每天都要穿过马路去那里的泳池和水疗中心。
步行几分钟即可到达主街,那里有商店和餐馆。在 Black Bear 吃的晚餐不错。室内游泳池看起来很吸引人,虽然我没有时间去用。热水浴缸看起来很旧,但大小还不错。室外火坑没有打开,台球桌缺少球,四子棋游戏缺少零件,休息室没有工作人员,所以无法在那里喝饮料。走廊里有一台自动售货机和制冰机。
位于一楼的 3 号房间面积不错,但装饰和家具需要升级。深色油漆和地毯,没有足够的灯光来照亮房间。橱柜里有一个小型咖啡机、迷你冰箱和冰桶。露台只有两把椅子,放在水泥地上,前面有草地,湖前有树篱和一条路。可以看到湖,但从二楼可能更容易看到。浴室很旧,洗手台很低。浴缸周围有明显的污垢。看起来像是几周没用清洁剂擦洗的淡黄色皂垢。
街对面的入住手续办理得很顺利,大堂也很漂亮,工作人员很友好。我不会再住湖畔别墅了。
这家酒店根本不值每晚470美元,没有正规的接待区,没有免费早餐,入住期间也没有地方提出您的疑问。退房时没有人在场。我们等了一个小时才发现需要把钥匙送到另一家酒店(入住时并没有说明)。
38号湖畔小屋糟糕透了。没人维护。很多地方都需要修缮。也许湖畔小屋的其他房间更好,但我们的房间不行。迫不及待想搬走。再也不租湖畔小屋的房间了!
在普莱西德湖度过了愉快的时光
酒店位置非常好,我们可以看到湖景。靠近一切,餐厅等。
我们可以使用脚踏船、皮划艇和其他我们非常喜欢的船只。公共区域急需清洁和翻新,例如肮脏的地毯、破损的游戏等。
尽管如此,我们还是很享受在这个迷人地区的住宿。
办理登机手续很困难
办理登机手续花了将近45分钟,而且排队的人只有我一个人。非常不幸。
美好的
The room was spacious, parking was great, staff was friendly. No complaints, will likely stay again.
Balcony great view. BRoom doors slam when closing which made noises through the night. Balcony furniture needs update.
Very nice but overpriced IMO
The room was an upgrade from the lake house rooms because of power outage, which was nice. The room was clean and nice. Nighttime: night front desk person was rude asking all kinds of questions when i asked for extra towels. The housekeepers. We’re not understanding English, therefore. Tried to walk in the room when one of us in the party was alone and just getting out of shower (door was latched luckily). I told her 3 times the sign was on door so we would let her know when we were leaving. She still came in to do room. 1st night I told her we wouldn’t need her that day she nodded and we cam back from our excursions. The room was done anyway. And our stuff was all over the place because we did not expect anyone in there. Bathroom: shower heads and spray hose was awesome to see! shower door had a piece missing from bottom and there was water all over the floor. (Reason for the extra towels and yes I told her why). I dont think it was worth what I paid for the room. It was worth half the price I paid. I’ve stayed in better rooms for half that price there.