We were given a room that had not been cleaned. Garbage overflow, missing most towels, unsliced toilet, but bed was made. We we given another room, far end, very small but clean and adequate. We normally love this hotel, the restaurant is top notch and staff are very kind and accommodating. Hopefully this was an anomaly.
5.0分
情侣出游
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Excellent customer service. Very friendly and accommodating. Our room was clean and inviting. The location was great. We enjoyed ourselves very. Also, the cookies were awesome! Thank you!!
5.0分
其他
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Nice place.
Clean, comfortable and roomy. Plenty of power sources for devices. Overhead bedside lighting that you can dim. Wonderful accommodations. Would stay again.
4.0分
其他
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Hotel is convenient to the two high-profile museums.
Rooms were clean. Safety was excellent with digital keys to access elevator and doors to property. Staff was friendly and helpful. Dinner in Pub was veru good.
Breakfast buffet was a little disappointing and waitress was socializing instead of picking up bill. Check in after adding an extra day was confused and key card was not activated correctly, requiring a long walk when we couldn't use 2nd floor entrance.
Staff was always friendly, especially Amber at desk.
5.0分
家庭亲子
Very friendly staff, easy parking, clean hotel, Lucy Museum within walking distance, safe area,
4.0分
情侣出游
Convenient to Lucy -Desi museum and Comedy Museum.
Staff at desk was freindly and helpfu.
5.0分
情侣出游
The room was very clean, clean beds, extremely kind and welcoming staff.
4.0分
其他
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Comfortable
Loved the room, bed, bathroom, AC. Didn’t love the bright green lights in the ceiling alarm, which lit up the room at night; please switch to red.
And thanks for the cookies! Welcome touch.
5.0分
情侣出游
Staff very friendly and helpful.
Food was excellent and facilities were clean and cared for. Overall, a very good place to stay.
不
We were given a room that had not been cleaned. Garbage overflow, missing most towels, unsliced toilet, but bed was made. We we given another room, far end, very small but clean and adequate. We normally love this hotel, the restaurant is top notch and staff are very kind and accommodating. Hopefully this was an anomaly.
Excellent customer service. Very friendly and accommodating. Our room was clean and inviting. The location was great. We enjoyed ourselves very. Also, the cookies were awesome! Thank you!!
Nice place.
Clean, comfortable and roomy. Plenty of power sources for devices. Overhead bedside lighting that you can dim. Wonderful accommodations. Would stay again.
Hotel is convenient to the two high-profile museums.
Rooms were clean. Safety was excellent with digital keys to access elevator and doors to property. Staff was friendly and helpful. Dinner in Pub was veru good.
Breakfast buffet was a little disappointing and waitress was socializing instead of picking up bill. Check in after adding an extra day was confused and key card was not activated correctly, requiring a long walk when we couldn't use 2nd floor entrance.
Staff was always friendly, especially Amber at desk.
Very friendly staff, easy parking, clean hotel, Lucy Museum within walking distance, safe area,
Convenient to Lucy -Desi museum and Comedy Museum.
Staff at desk was freindly and helpfu.
The room was very clean, clean beds, extremely kind and welcoming staff.
Comfortable
Loved the room, bed, bathroom, AC. Didn’t love the bright green lights in the ceiling alarm, which lit up the room at night; please switch to red.
And thanks for the cookies! Welcome touch.
Staff very friendly and helpful.
Food was excellent and facilities were clean and cared for. Overall, a very good place to stay.