Loved the hotel, the location is AMAZING and the design is second to none, it was my second time there and the extra rooms and the pool construction are now finished. What I found utterly disappointing was the fact that the hotel, the facilities and the restaurant for lunch and dinner are closed most of the week. I arrived to learn that nothing was open on a Monday. I would have expected a call or an email from the Reception desk, outlining this and offering me a reservation or having a food hamper prepared in my room (for a charge of course). My room was nice, and maintenance was okay, but the AC was leaking and made so much noise that I could not sleep all night, Overall, I feel that Jaglhof lacks hospitality experience and a guest-centric process, For example, whilst the hotel facilities where closed one would think the gardener would take care of the greens on those days, but no of course not. This was done once guests arrived. It's the little things that make the experience. Service and Food on the other hand consistently good .. and the wine is very always nice.
房子很漂亮,地理位置优越,非常安静,田园诗般的氛围。房间很大,早餐也很美味。室外泳池也很棒。
这是我住过的最好、最漂亮的住宿之一。
质量下降了
2023年9月,我们第二次入住这家酒店。由于建造繁重,现在已经有九间以上了。同时还有一个游泳池和一对小情侣。当我们到达时,床还没有整理好,浴室也没有打扫干净。接待处的那位女士必须照顾一切,并且不知所措。只有食物非常好。然而,我们不会再去这家住宿了,因为质量已经下降太多了。
Loved the hotel, the location is AMAZING and the design is second to none, it was my second time there and the extra rooms and the pool construction are now finished. What I found utterly disappointing was the fact that the hotel, the facilities and the restaurant for lunch and dinner are closed most of the week. I arrived to learn that nothing was open on a Monday. I would have expected a call or an email from the Reception desk, outlining this and offering me a reservation or having a food hamper prepared in my room (for a charge of course). My room was nice, and maintenance was okay, but the AC was leaking and made so much noise that I could not sleep all night, Overall, I feel that Jaglhof lacks hospitality experience and a guest-centric process, For example, whilst the hotel facilities where closed one would think the gardener would take care of the greens on those days, but no of course not. This was done once guests arrived. It's the little things that make the experience. Service and Food on the other hand consistently good .. and the wine is very always nice.