Great place to stay. The location is great (we were visiting Buffalo Trace), the staff was awesome and the hotel is clean.
4.0分
家庭亲子
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We came for a trip down the bourbon trail. This was extremely convenient for the 3 we visited-Buffalo trace, four roses, and woodford reserve. It was right off the highway as well. The only thing I wish we’d known is the housekeeping/linen schedule/request. We got it ironed out though.
3.0分
商务出差
Window blinds were broken. Shower soaps were empty and never refilled. Pool looked dirty and bathroom door was rusty. Staff was accommodating and friendly.
5.0分
情侣出游
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What a great property! We had the best stay. Excellent staff, amenities and the rooms are spacious and clean. Very quiet, a lot of people in the lobby during check in but heard nothing all night! I would definitely recommend to anyone looking for a great deal and a great stay!!
5.0分
其他
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Very nice hotel…will stay again
Was not impressed with the gentleman checking us in but there was a very nice lady who kept the pool open an extra 15 minutes so our granddaughter s could swim. The hotel was beautiful.
4.0分
家庭亲子
The room was clean and large. The area around the property was questionable.
很棒的酒店!步行几分钟即可到达购物区、餐饮场所和当地景点。酒店和房间都非常干净。工作人员非常友好和乐于助人。床超级舒服,设施也一尘不染!!房间外有充足的空间可以休息,也能和其他客人交流。我们肯定会再次预订这家酒店!强烈推荐。
这是我们在法兰克福最喜欢的酒店。但自从我们上次来之后,它就变得没那么好了。我们房间的马桶盖坏了,水龙头需要修理,卫生间的通风口也坏了。外面的家具也破旧不堪。我希望他们能改进一下维护,因为除此之外,这里还是个很棒的住处。(除了我们进门时闻到的那种扑鼻的清洁剂味——希望他们也能改一下。)
经过一整天的旅行,终于需要下车休息了,最终还是决定住在这里。
我到达前几个小时打电话询问房间是否还有空余,工作人员说他们还有一间房,价格是408美元。然后我直接查看了网站,发现价格是248美元。最终我选择了*****,因为他们的价格最低,不知道为什么我会被加价。
停车位非常有限,因为当晚的车位已经售罄,我带着拖车旅行,询问是否有其他停车位或可以停车的区域。他们基本上告诉我,要么把车停在酒店的停车场,要么去隔壁的酒店问问是否可以在他们的停车场停车,但如果停车出现任何问题,我都要承担责任。如果他们说不行,那我基本上就没运气了。在旅行了一整天之后听到这样的消息真是令人沮丧。
进了房间,发现墙上的恒温器坏了,无法使用,淋浴/浴缸的排水管也坏了,直接掉在浴缸底部。经过一整天的旅行,这完全不是我期待的房间,也完全没有感受到欢迎的氛围。
房间非常干净、安静、舒适。唯一的问题是电动汽车充电器总是断线。我不得不请前台帮忙检查一下。本来希望一夜之间能充满电,但只充到了55%。
Great place to stay. The location is great (we were visiting Buffalo Trace), the staff was awesome and the hotel is clean.
We came for a trip down the bourbon trail. This was extremely convenient for the 3 we visited-Buffalo trace, four roses, and woodford reserve. It was right off the highway as well. The only thing I wish we’d known is the housekeeping/linen schedule/request. We got it ironed out though.
Window blinds were broken. Shower soaps were empty and never refilled. Pool looked dirty and bathroom door was rusty. Staff was accommodating and friendly.
What a great property! We had the best stay. Excellent staff, amenities and the rooms are spacious and clean. Very quiet, a lot of people in the lobby during check in but heard nothing all night! I would definitely recommend to anyone looking for a great deal and a great stay!!
Very nice hotel…will stay again
Was not impressed with the gentleman checking us in but there was a very nice lady who kept the pool open an extra 15 minutes so our granddaughter s could swim. The hotel was beautiful.
The room was clean and large. The area around the property was questionable.