酒店回复: Dear Valued Guest, Thank you for taking time to rate us. We are pleased to see that you enjoyed your stay. We hope to see you again.
4.0分
其他
原文
翻译提供方：Google
他们不打扫房间
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酒店回复: Dear Jose, Thank you for taking time to share your experience. We strive for cleanliness and guest satisfaction. In the event you visit again we can discuss placing you on a cleaning schedule. We hope you provide us with another opportunity.
5.0分
家庭亲子
原文
翻译提供方：Google
设施和工作人员
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酒店回复: Jose Antonio, Thank you for taking time to rate us. We are please to hear that you enjoyed your stay. We hope to see you again soon.
5.0分
家庭亲子
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I highly recommend this hotel if you’re planning a family trip to SeaWorld! The shuttle service to and from the park made everything so convenient, and the staff was friendly and accommodating. The hotel was clean, comfortable, and made our stay stress-free we’ll definitely be back!
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酒店回复: Thank you for your feedback and for scoring your stay with us a 10!! we greatly appreciate you.
5.0分
商务出差
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Everyone was WONDERFULLY accommodating and eager to jump in to help at any given moment.
The stove did need some corrections to it, but that was the only thing.
Thank you for a WONDERFUL weekend stay away from home!
作为万豪的常客，我期待在最近的住宿中能享受到一定水准的清洁和专业服务。然而，房间里糟糕透顶、不卫生的状况简直让我惊恐不已。客房服务人员未能妥善处理诸多问题，包括浴室里类似血迹的污渍、床裙和地毯上的食物残渣，以及其他体液和不明物质。这构成了严重的健康和安全风险，也严重违反了万豪酒店应有的基本卫生标准。我被迫和家人在这间存在生物危害的房间里住了两天，这完全无法接受。
更糟糕的是，酒店员工在处理我的问题时态度极其敷衍和不专业。当我向总经理提出这些问题时，她完全无视我，把我当作麻烦，并且没有给出真诚的道歉。即使在我提供了照片证据后，他们也只清洁了浴室！这种对客人问题的漠视令人震惊，彻底粉碎了我对万豪品牌的信任。我强烈建议大家避开这家酒店，因为他们显然不把您的健康和安全放在首位。
他们把房间交给我们之前，没有彻底打扫干净。
我们入住的时候，垃圾桶里还留着之前客人留下的垃圾，冰箱里也还留着之前客人留下的食物。这让我对房间和浴室的整体清洁度产生了怀疑，感觉很不舒服。
这里非常适合全家入住。您可以在室内烹饪，所有餐具均已提供，泳池虽小但很漂亮。
酒店内有些区域“混乱不堪”。我们因“过多垃圾”被罚款 100 美元。
注册有点困难，速度慢，干扰性强
一切都很好，酒店很干净，早餐丰富多样。
他们不打扫房间
设施和工作人员
I highly recommend this hotel if you’re planning a family trip to SeaWorld! The shuttle service to and from the park made everything so convenient, and the staff was friendly and accommodating. The hotel was clean, comfortable, and made our stay stress-free we’ll definitely be back!
Everyone was WONDERFULLY accommodating and eager to jump in to help at any given moment.
The stove did need some corrections to it, but that was the only thing.
Thank you for a WONDERFUL weekend stay away from home!