酒店回复: Thank you for your positive rating and feedback. We appreciate your business and hope to welcome you back.
2.0分
其他
原文
翻译提供方：Google
失望
卫生间马桶旁边的地板很脏。泳池很脏，热水浴缸也很脏，半空的，而且很冷。
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酒店回复: This is unlike us, we usually get compliments for our cleanliness. We are sorry that you did not experience that in the bathroom. We will have the pool tended to immediately. We appreciate your business and your feedback. We hope to welcome you back again when the hot tub is working and we can show what a clean hotel we really are.
2.0分
其他
原文
翻译提供方：Google
凌晨1点，房间里传来狗叫声。早餐供应和享用的地方也有狗。以后再也不会住这家酒店了……
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酒店回复: We are so sorry about the dogs barking in the middle of the night. If you do stay with us again, we can put you on a non-pet floor and make sure that any dogs stay away from the food area. Thank you for your stay and your feedback.
5.0分
商务出差
原文
翻译提供方：Google
它很干净而且工作人员很友善。
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酒店回复: Thank you for taking the time to provide your feedback Yoji, we appreciate your business!
5.0分
其他
Great Hotel!
Easy and nice place to stay. Our family loved pool, hot tub, and park across the street.
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酒店回复: We are so delighted with the perfect rating. We are so glad that you enjoyed the pool, hot tub and close location to the park. We appreciate your business and hope to welcome you back again,
2.0分
其他
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******* did not forward my reservation to the hotel. After 30 min the staff went ahead and found us a room and honored the ******* pricing. I don’t fault the hotel. They were great.
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酒店回复: We are sorry that you had problems with your reservation. We are happy that we could find you a room and honor the pricing. Thank you for saying that we were great.
5.0分
其他
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Everything was perfect with our stay with the exception of the coffee at the breakfast buffet. They definitely skimped on the quality. The rest of the breakfast was really good.
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酒店回复: Thank you for your perfect rating! We are delighted that you enjoyed your stay and the breakfast buffet. We appreciate your business and your feedback. We hope to welcome you back again soon.
3.0分
其他
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Disappointed
Room smelled like mildew, and I asked for housekeeping to address the smell in the bathroom and it was never taken care of. The front desk staff in the morning couldn’t have been less interested in what I had to say. this hotel used to be a place I enjoyed staying at, but I won’t stay there again.
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酒店回复: We are sorry that your request was not taken care of. That is not like our staff. We will address this issue so that does not happen again. We appreciate that you are a return guest and and hope you will change your mind and give us another try.
真是个惊喜！这是一家相当新的酒店，装修得很棒。房间大小适中，地理位置便利，靠近餐馆，但又足够僻静，让人感觉安全。我绝对会向需要过夜的旅客推荐这家酒店。
酒店的位置和客房都还不错，但因为酒店内部原因，我们等了大约45分钟才办理入住。入住时间是下午3点，但他们说需要确认房间是否打扫好，结果一直到3点45分过后才开始办理入住，让很多客人都等了很久，这真的让人很失望。
根据*******上的信息，入住截止时间为午夜12点，但我可以在午夜后入住。如果我打电话，他们似乎可以安排午夜后接机（我是在机场打的）。设施很干净，但是Wi-Fi不可用（退房当天可以使用）。淋浴不是手持式的，但我在美国住过的其他酒店都是这样的，所以也许手持式淋浴只是偶尔有而已。免费早餐包括一些热食，比如火腿和炒鸡蛋。其他食物包括贝果、华夫饼和酸奶。我觉得免费的早餐已经足够了。虽然没有免费的饮用水，但前台随时提供柠檬水和免费咖啡还是不错的。酒店周围离机场很近，但那里真的没什么便利设施。
失望
卫生间马桶旁边的地板很脏。泳池很脏，热水浴缸也很脏，半空的，而且很冷。
凌晨1点，房间里传来狗叫声。早餐供应和享用的地方也有狗。以后再也不会住这家酒店了……
它很干净而且工作人员很友善。
Great Hotel!
Easy and nice place to stay. Our family loved pool, hot tub, and park across the street.
******* did not forward my reservation to the hotel. After 30 min the staff went ahead and found us a room and honored the ******* pricing. I don’t fault the hotel. They were great.
Everything was perfect with our stay with the exception of the coffee at the breakfast buffet. They definitely skimped on the quality. The rest of the breakfast was really good.
Disappointed
Room smelled like mildew, and I asked for housekeeping to address the smell in the bathroom and it was never taken care of. The front desk staff in the morning couldn’t have been less interested in what I had to say. this hotel used to be a place I enjoyed staying at, but I won’t stay there again.