酒店回复: Dear Valued Guest,Thank you very much for sharing your wonderful feedback.We are delighted to know that you had a great experience and appreciated the warm hospitality provided by our team. It is also lovely to hear that communication was comfortable and that you enjoyed our breakfast, especially the outdoor seating atmosphere.Your kind recommendation means a great deal to us, and we truly look forward to welcoming you back to Raya Heritage in the future.Sincerely,Management TeamRaya Heritage

酒店回复: Dear Jenniferlovetravel,Thank you very much for your kind review. We are delighted to know that you enjoyed the beautiful surroundings, the warm service from our team and the comfort of your room.We also appreciate your feedback regarding the television size. Your comments are valuable to us and will be taken into consideration as we continually look for ways to enhance our guests’ experience.We hope to have the pleasure of welcoming you back to Raya Heritage in the future.Sincerely,Management TeamRaya Heritage

酒店回复: Dear Valued Guest,Thank you very much for your wonderful feedback. We are truly delighted to know that you found Raya Heritage absolutely gorgeous.Your kind words mean a great deal to our team, and we sincerely appreciate you taking the time to share them. We look forward to welcoming you back for another beautiful stay in the future.Sincerely,Management teamRaya Heritage

酒店回复: Dear Stanjuedequmingzihaonan,Thank you for taking the time to share your feedback regarding your recent stay at Raya Heritage. While we are pleased to hear that you found your room clean, comfortable and well decorated, we are truly sorry to learn about your disappointment with our service.Please accept our sincere apologies for the impression you received of our team’s attitude and efficiency, as well as for the inconvenience caused by the spa cancellation policy. Your comments are very important to us, and I will personally review this matter with the team to ensure improvements are made.We greatly value your feedback and hope to have the opportunity to welcome you back, allowing us the chance to provide you with a more seamless and enjoyable experience.Sincerely,Management TeamRaya Heritage

酒店回复: Dear Valued Guest,Thank you very much for your glowing review of Raya Heritage. We’re delighted to hear that your stay exceeded expectations, from the spacious and well-designed room to the attentive service and delicious food.It’s wonderful to know you enjoyed the complimentary afternoon tea set during your extended stay, we’re glad it was a pleasant surprise. While we may be a little further from the ancient city, we’re happy it felt like a paradise to you.We truly appreciate your high recommendation and look forward to welcoming you back for another perfect stay.Sincerely,The Management TeamRaya Heritage

酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Raya Heritage. We are delighted to know that you enjoyed the peaceful atmosphere, from the Lanna-inspired architecture and riverside courtyard to the comfort of your room and the handcrafted details throughout the property.It is especially rewarding to hear that our warm and attentive service, exquisite breakfast, and tranquil surroundings created a truly relaxing and restorative escape from the hustle and bustle. We also appreciate your understanding of our slightly remote location, which many guests value for the sense of privacy and calm it offers.Thank you for describing Raya Heritage as a hidden gem in Chiang Mai. We sincerely hope to have the pleasure of welcoming you back for another tranquil and memorable stay.Sincerely,Management teamRaya Heritage

酒店回复: Dear Gululululululu,Thank you very much for taking the time to share such a wonderful and detailed review. We’re delighted to know that you enjoyed our beautiful public areas, exquisite details, high-quality furnishings and our chef-prepared breakfast. It’s also wonderful to hear that you appreciated the spacious room and the friendliness of our team.We understand that our tranquil location can make transportation a little challenging at times, and we’re glad you were able to make use of our shuttle service to the ancient city.Your kind words truly mean a lot to us, and we look forward to welcoming you and your family back to Raya Heritage for another memorable stay.Sincerely,Management teamRaya Heritage

酒店回复: Dear Valued Guest,Thank you for sharing your thoughtful feedback about Raya Heritage. We’re delighted to hear that you enjoyed our hotel’s design and breakfast.We also appreciate your comments regarding the Ping River. Your feedback is valuable, and we will continue to explore ways to enhance the overall experience of our surroundings.We hope to have the pleasure of welcoming you back for another memorable stay.Sincerely,Management TeamRaya Heritage

酒店回复: Dear Zuokewoshenkeqing,Thank you very much for taking the time to share your detailed feedback with us. We truly appreciate your openness and thoughtful observations.We are pleased to know that you enjoyed the architecture, overall environment and the service provided by our team, and that you found your stay generally comfortable. At the same time, we sincerely regret that certain aspects did not fully meet your personal requirements.Your comments regarding the vegetarian menu, dietary preferences, gym facilities, yoga equipment and available activities have been carefully noted and shared with our management and relevant teams for review. We apologize for any inconvenience caused, particularly regarding dietary communication and comfort during your stay.Regarding the external noise you experienced, while it was not generated by the hotel, we understand how this may have affected your sense of tranquility and regret the disturbance.We are grateful for your constructive feedback, as it helps us identify areas for improvement and better accommodate diverse guest needs in the future. We hope to have the opportunity to welcome you back and provide a more tailored and seamless experience.Sincerely,Management TeamRaya Heritage

酒店回复: 尊敬的 dorislovestotravel： 非常感谢您分享您对 Raya Heritage 酒店的用心评价。 我们很高兴您喜欢我们酒店的设计、宽敞的客房和美丽的阳台。很高兴我们的服务符合您的期望。 我们也感谢您对泳池和水疗中心的评价。您的反馈非常宝贵，我们会将其分享给我们的团队，以便我们不断改进设施，为未来的客人提供更好的服务。 我们真诚地期待您再次光临清迈，享受难忘的住宿体验。 此致， 管理团队 Raya Heritage