如果出现问题，并且您将其提请房东/业主注意，那么您的客户服务可能会很差。如果业主善意且公平地对待我们，我们就不会写这篇评论。这个地方非常好，您可以在他们提供的图片中看到。但是，我们在房子里遇到了大臭虫的侵扰。我们到达的前两个小时只杀死了臭虫。它们在窗户、地板、天花板、台面、床单等上。我们引起了主人的注意。她来到小屋，显然对我们很恼火。她的态度和言论表明她认为我们反应过度。这非常不舒服。她提出让我们住在另一间小屋，但我们解释说其他小屋（其中 3 间位于隔壁）可能也有同样的问题，这些小屋与我们预订的高级/更昂贵的小屋有很大不同……那里有唯一的景观她没有主动去检查其他小屋是否也有虫子出没。在我们到达之前，业主应该已经意识到了这些大虫子，因为里面有数百只。话虽如此，业主的一点理解将会大有帮助。当我们说我们会尽力清理房间里的东西，过夜，并让她知道早上我们要做什么时，她只是盯着我们，转身走出门。没有道歉，没有再见，她在那儿的整个过程中都没有说过一句客套话。对于我们住宿期间或之后的不便和不太愉快的经历也没有任何道歉。我们花了晚上剩下的时间尝试在小屋外进行短暂的活动（坐在火炉旁，去餐馆），每次我们回来时，我们都必须消灭 10-20 个以上的虫子。它们躲在裂缝和缝隙里，一次会爬出几只。我们消灭了至少 150-200 只臭虫。我们本来应该在那里呆 3 个晚上，但是，由于臭虫问题，我们让业主知道我们想第二天早上退房。我们花了 4 封电子邮件才收到关于报销我们未使用的 2 晚住宿的回复。她还试图向我们收取仅入住 1 晚的额外 50 美元附加费，并在提醒后她说，我们不得不提前离开并不是我们的错，她最终退还了 50 美元。我们本以为不仅会被利用 50 美元的附加费，而且业主会意识到这不是一次足够的体验，可能应该降低房价。这是我丈夫的生日度假庆祝活动，在很多方面都很有压力和不方便。我们开车 2.5 小时才住在这里。第二天早上我们必须收拾行李（包括冷藏杂货）并在城里找一家酒店。我整个晚上都穿着鞋子在里面走来走去，以免踩到臭虫，也没有从行李箱中取出衣服挂电话等等。那天晚上我们没睡好。我也度过了

We stayed in the Bayberry cottage & it was amazing. The area is so quiet, so peaceful. My husband and I wanted to destress from life, work, kids & we did just that. Clean, comfy & welcoming. The jacuzzi tub, soft robes, absolutely comfortable bed (and we are BOTH bed snobs!), the fire place, front porch with rocking chairs, back deck with lights, everything was perfect. They have the most amazing bath salts for the tub. We were unable to get our massages - but that was fine! We traveled into town for a few hours and were able to get massages at a local masseuse! My only regret is we are both night owls & missed out on the sunrise swing I had read such amazing things about in the journal provided in the cabin. If you are looking for a quiet get away & are headed to the Lexington area - I HIGHLY recommend!

Very convenient and cozy. Clean, easy to access, beautiful views, all of the details were thought out, all essentials were provided. Close to town, but out in the peaceful beautiful country. We stayed in the Deerfield unit and there were deer in the yard every day. Will stay here again next year!

We enjoyed our two night stay in the barn. It was very clean and well maintained. We liked the privacy however, be advised that it is very remote and down a narrow road. As another reviewer wrote, we did see a few stink bugs but no where near an infestation as they indicated. You cannot get rid of stink bugs. We have experience with them and do not blame the owner for the 3 that we saw. The only reason I didn’t give it 5 stars is because the shower is very small. I think in a place as nice as this cottage they would have put in a bigger shower. With that said we do recommend the cottage.

We stayed in the Twinleaf cottage. It was perfect. Everything you might need was included: kitchen supplies, bathrobe, hair dryer, quality toiletries, even the fall decorations added to the coziness. We were greeted by many deer. For city people this was a treat! A swing at the end of the road overlooking the ridge was a peaceful place for morning coffee. Location was a quick drive to downtown restaurants and shops and other local attractions. We highly recommend and will stay again if in the area.