1. We have just recently heard that our son in law has diagnosed with leukaemia. For the next six months he has to undergo daily treatment in Charlie gardener hospital. My daughter is also unwell so we have to drive them both to the hospital appointments, As it is really early on in the treatment I gave 10weeks notice to cancel our booking. The organisation would not give us a credit they informed us that there is what I feel an excessive cancellation fee of $100. We asked for a credit or even go fifty fifty but little compassion the organisation kept the $100. The other camp bookings allowed us credits. I am sure the campsite is great but customer service is really disappointing.
3.0分
其他
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Turners Holiday Park is an old park in a lovely location. The ablutions are old but clean. The sites, closer to the inlet, are small. Take care if you get placed in the Kangaroo Flats area of the park. It is at the rear of the park, more like an overflow! If not on the bitumen sites the other site are bush, sand & sloping so extremely difficult to level a caravan.
5.0分
其他
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Beautiful location right on the water. We arrived without a booking and the staff member at reception was extremely helpful in finding a site for our motor home. Beautiful shady park and despite being quite full it was very quiet. The amenities are clean and water pressure is great. Can walk to town on waterfront pathway. Highly recommend getting up early to watch the sunrise over the water. Would definitely stay here again.
5.0分
家庭亲子
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Great spot right on the water. Easy Walking/riding track into town. Sites were grassed and a good size. Amenities very nice. Definitely recommend this park. Staff were very friendly and helpful. Quiet and peaceful spot close to town and easy access to cape Leeuwin lighthouse
4.0分
情侣出游
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Great caravan park very clean good size sites nice staff. The amenities block we where near where old but clean.Great position for walking to beach, river out the front and short stroll to town.There was a playground but not much in it also had a dump point.
2.0分
其他
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I visited twice in a week and both times hot water was a problem. First time it took 15mins with the tap on until it started to get warm. Eventually it was hot enough for a shower but the shower head was spurting water everywhere and made a hell of a mess. Second visit (different room) there was no hot water at all. They offered to move me to another room which also had not hot water. My travel partner also had no hot water in his room. Eventually ( I had to go chase them up 2h later) they got the hot water working but again the shower head was spurting water everywhere and there was hardly any pressure. My travel partner had to turn the tap to cold to make it work and I had to run the sink tap at the same time to get luke warm water. After a few minutes the water just stopped completely and just a yellow stinky dribble came out of the sink tap. I once again complained to the staff but had no response. For US$120/night i at least expect a hot shower. I had three other friends and we all got different room prices for the same type of room. From $US110 to $US135 per night. When I complained they said it was because my friends booked using a booking agent which wasn't true. When we tried to prove it to them the language barrier made it nearly impossible to explain. Eventually they dropped the 135 to 120 but refused to charge us all the same. No "Do Not Disturb" sign to hang on the door. No Phone in the room. No information booklet for local services etc. The internet was useless, I had to use my phone hotspot to get any internet at all. The restaurant food was average and overpriced. I wont be back.
4.0分
其他
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The park has many different sites such as Kangaroo Flats at the back of this large park which has a national park outlook, large trees and large sites. Our site was close to the river which was great..but sandy. The position of the park is great for river, ocean and town and it's a shame there's not a jetty on the parks doorstep suitable for fishing. The park is well maintained. Enjoyable stay.
3.0分
朋友出游
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We recently stayed for 5 nights, it is such a beautiful location. We had friends that we were staying with and our sites were sandy, but a good shade cloth can fix that problem. The toilets are in need of updating, the showers worked beautifully, however they are dirty. The toilet bins (ladies bins) were overflowing and made us gag each time we went there. This campsite is such a stunning location and some sites are really lovely, overlooking river. Kids play area and upgrade to ammenities are needed. The only thing that has put us off is the ammenities, everything else was wonderful!
4.0分
其他
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Our site was shady which was great and sandy.. As it was windy we and our neighbours were forever sweeping under our awning for sand and leaves. I adjusted the end and side privacy screens to the ground which didn't make any difference. Many neighbours had blowers which looked much easier than a broom... The park has many different sites such as Kangaroo Flats which has a national park outlook, large trees and large sites. The sites close to the river are all good size..some have grass. The position of the park is great for river, ocean and town. water was ankle deep. Shower and Toilets are OK. Nice park and town.
1. We have just recently heard that our son in law has diagnosed with leukaemia. For the next six months he has to undergo daily treatment in Charlie gardener hospital. My daughter is also unwell so we have to drive them both to the hospital appointments, As it is really early on in the treatment I gave 10weeks notice to cancel our booking. The organisation would not give us a credit they informed us that there is what I feel an excessive cancellation fee of $100. We asked for a credit or even go fifty fifty but little compassion the organisation kept the $100. The other camp bookings allowed us credits. I am sure the campsite is great but customer service is really disappointing.
Turners Holiday Park is an old park in a lovely location. The ablutions are old but clean. The sites, closer to the inlet, are small. Take care if you get placed in the Kangaroo Flats area of the park. It is at the rear of the park, more like an overflow! If not on the bitumen sites the other site are bush, sand & sloping so extremely difficult to level a caravan.
Beautiful location right on the water. We arrived without a booking and the staff member at reception was extremely helpful in finding a site for our motor home. Beautiful shady park and despite being quite full it was very quiet. The amenities are clean and water pressure is great. Can walk to town on waterfront pathway. Highly recommend getting up early to watch the sunrise over the water. Would definitely stay here again.
Great spot right on the water. Easy Walking/riding track into town. Sites were grassed and a good size. Amenities very nice. Definitely recommend this park. Staff were very friendly and helpful. Quiet and peaceful spot close to town and easy access to cape Leeuwin lighthouse
Great caravan park very clean good size sites nice staff. The amenities block we where near where old but clean.Great position for walking to beach, river out the front and short stroll to town.There was a playground but not much in it also had a dump point.
I visited twice in a week and both times hot water was a problem. First time it took 15mins with the tap on until it started to get warm. Eventually it was hot enough for a shower but the shower head was spurting water everywhere and made a hell of a mess. Second visit (different room) there was no hot water at all. They offered to move me to another room which also had not hot water. My travel partner also had no hot water in his room. Eventually ( I had to go chase them up 2h later) they got the hot water working but again the shower head was spurting water everywhere and there was hardly any pressure. My travel partner had to turn the tap to cold to make it work and I had to run the sink tap at the same time to get luke warm water. After a few minutes the water just stopped completely and just a yellow stinky dribble came out of the sink tap. I once again complained to the staff but had no response. For US$120/night i at least expect a hot shower. I had three other friends and we all got different room prices for the same type of room. From $US110 to $US135 per night. When I complained they said it was because my friends booked using a booking agent which wasn't true. When we tried to prove it to them the language barrier made it nearly impossible to explain. Eventually they dropped the 135 to 120 but refused to charge us all the same. No "Do Not Disturb" sign to hang on the door. No Phone in the room. No information booklet for local services etc. The internet was useless, I had to use my phone hotspot to get any internet at all. The restaurant food was average and overpriced. I wont be back.
The park has many different sites such as Kangaroo Flats at the back of this large park which has a national park outlook, large trees and large sites. Our site was close to the river which was great..but sandy. The position of the park is great for river, ocean and town and it's a shame there's not a jetty on the parks doorstep suitable for fishing. The park is well maintained. Enjoyable stay.
We recently stayed for 5 nights, it is such a beautiful location. We had friends that we were staying with and our sites were sandy, but a good shade cloth can fix that problem. The toilets are in need of updating, the showers worked beautifully, however they are dirty. The toilet bins (ladies bins) were overflowing and made us gag each time we went there. This campsite is such a stunning location and some sites are really lovely, overlooking river. Kids play area and upgrade to ammenities are needed. The only thing that has put us off is the ammenities, everything else was wonderful!
Our site was shady which was great and sandy.. As it was windy we and our neighbours were forever sweeping under our awning for sand and leaves. I adjusted the end and side privacy screens to the ground which didn't make any difference. Many neighbours had blowers which looked much easier than a broom... The park has many different sites such as Kangaroo Flats which has a national park outlook, large trees and large sites. The sites close to the river are all good size..some have grass. The position of the park is great for river, ocean and town. water was ankle deep. Shower and Toilets are OK. Nice park and town.