酒店回复: Dear Cameron, thank you for sharing your experience with us and for rating your stay. We are truly sorry for the inconvenience you encountered with the humidity smell in the room, as well as the odor in the closet, cabinets, and pillows. This is certainly not the standard of cleanliness and comfort we strive to provide. We have already shared your feedback with our housekeeping and maintenance teams so they can thoroughly inspect the room and ensure this does not happen again.We appreciate you bringing this to our attention and hope to have the chance to welcome you back for a much more pleasant and comfortable stay.Warm regards,Casey Key Resorts Team
3.0分
情侣出游
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The floor in our room was not attached to the subfloor - seemed like it had some significant water damage that was not replaced. Employees were very friendly! Pool area and tiki bar were nice. We did not eat there so can’t speak to the food. It’s an older motel that they are trying to update. Room had a musty smell and the back parking lots felt a little shady. I would not go back but for the price it wasn’t bad.
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酒店回复: Dear Stacy, thank you for taking the time to share such detailed feedback about your stay. We’re glad to hear that you found our employees very friendly and that you enjoyed the pool area and tiki bar. We truly appreciate those kind comments.We are very sorry to learn about the concerns you experienced with the flooring, musty smell, and the impression of the back parking area. This is certainly not the experience we want for our guests. Your feedback has been shared with our maintenance and management teams so we can properly inspect the room and address these issues promptly. Comment like yours is incredibly helpful as we continue to improve.We appreciate your honesty and the opportunity to learn from your experience, and we hope you might consider giving us another chance in the future.Warm regards,Casey Key Resorts Team
5.0分
情侣出游
Super clean room. Whole place was really clean. Staff was super friendly and professional. Highly recommend and will stay there again in the future.
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酒店回复: Dear Daniel, thank you so much for your wonderful review and perfect rating. We’re thrilled to hear that you found the room and the entire property super clean, and that our team made such a positive impression with their friendly and professional service.Your recommendation truly means a lot to us and we are delighted to know you plan to stay with us again in the future. We look forward to welcoming you back for another exceptional stay!Warm regards,Casey Key Resorts Team
4.0分
其他
Our stay was one night for a Siesta Key getaway. For this purpose the resort was great. Conveniently located, heated pool, free parking, restaurant on site.
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酒店回复: Dear Mark, thank you for sharing your feedback and for rating your stay. We’re delighted to hear that our resort was a great fit for your Siesta Key getaway. It’s wonderful to know you enjoyed the convenient location, heated pool, free parking, and having a restaurant right on site.We appreciate your visit and hope to welcome you back for another relaxing stay in the future!Warm regards,Casey Key Resorts Team
5.0分
其他
Renee the bartender is awesome!!!!! She made our stay very special. Try out her rum punch at the pool bar with coconut and dark rum floater
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酒店回复: Dear Steven, thank you so much for the fantastic review and the perfect score. We are delighted to hear that Renee made your stay extra special. We truly appreciate your kind words and your recommendation. We look forward to welcoming you back for more relaxing moments by the pool
4.0分
其他
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Great! Conveniently close to siesta key in Sarasota area. Very kind staff and clean room. I only knocked one star off because the walls are maybe thin not sure lol but I could hear my upstairs neighbor. I do think they were elephants or brought bowling equipment!
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酒店回复: Dear Rebecca, thank you for taking the time to share your experience and for the great rating! We are delighted to hear that you enjoyed our convenient location, kind team, and clean rooms. We appreciate your sense of humor about the noise, thank you for mentioning it. We’ll be sure to look into ways we can make things even more comfortable for future stays. It was a pleasure hosting you, and we hope to welcome you back for an even quieter visit next time!
5.0分
其他
Clean, beautiful rooms. The pool area was very nice. Staff was amazing! Only thing missing is a microwave in the room, but there is one at the end of the hall!
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酒店回复: Dear Danielle, thank you for the lovely review and the perfect rating! We’re delighted to hear that you enjoyed our clean, beautiful rooms, the inviting pool area, and our amazing team. Your kind words truly mean a lot.We also appreciate your note about the microwave. Per fire department inspection recommendations, we aren’t able to place microwaves inside individual rooms. However, we do have one available at the end of each hallway and our staff is always happy to help with any special requests or heating needs.It was a pleasure having you with us and we hope to welcome you back again soon!
1.0分
其他
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The reason I chose poor is because I stay with Casey Key Resort (MAINLAND) quite a bit. When I have company in town I have them stay Casey Key Resort (MAINLAND) Everytime, every party. Well, when I reserved a room for myself this past time i didn't even get to stay! I reserved the room n checkin was at 4 n when I reached out to the resort via text to let them know I was running a bit late I was also gonna do my check-in. But I noticed my check-in was not retrievable so in my text not only did I mention I was running late but that I also needed them to resend a check- in link. The response I received was that my reservation was cancelled by the resort itself. I was appalled! N they were very short with me n when I asked why I got no response until the next day in which they told me I was banned n not allowed on the property. I have not ever been banned n I stayed there 2 nights in September n 2 nights in October n on both occasions seen and spoke with Mo the manager of the place so I was baffled n confused. Well, my response was very similar to what I am sending u now n when they got back to me in bout 10 mins they confirmed I WAS NOT BANNED! n I did get my money back thru ******* but I was in no way compensated for mine n my companies trouble, all the resort offered me was 10% off my next stay n they had the audacity to ask me to reserve then for that same day! I'm appalled, I'm still quite angry with the situation n my company had a new born baby with them. Im not happy.
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酒店回复: Hello Megan looks like our management team has already followed up with you. Please let us know if you have any questions!Best Regards
5.0分
商务出差
Yes, spotless room, coffee maker was broken in 116! Otherwise everything and everyone were fabulous!
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酒店回复: Dear Diana, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and found your room spotless. We truly appreciate you letting us know about the coffee maker, our team has already addressed it. We look forward to welcoming you back for another fabulous visit soon!
5.0分
其他
Staff was great, Room was clean and bed was very comfortable
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酒店回复: Dear Dennis, thank you for your wonderful review and perfect rating. We’re delighted to hear that you enjoyed our great staff, a clean room, and a very comfortable bed. Your comfort is always our top priority.We truly appreciate your kind words and look forward to welcoming you back for another excellent stay.Warm regards,Casey Key Resorts Team
房间里弥漫着一股潮湿的气味；衣柜、橱柜和枕头都散发着汗臭味。
The floor in our room was not attached to the subfloor - seemed like it had some significant water damage that was not replaced. Employees were very friendly! Pool area and tiki bar were nice. We did not eat there so can’t speak to the food. It’s an older motel that they are trying to update. Room had a musty smell and the back parking lots felt a little shady. I would not go back but for the price it wasn’t bad.
Super clean room. Whole place was really clean. Staff was super friendly and professional. Highly recommend and will stay there again in the future.
Our stay was one night for a Siesta Key getaway. For this purpose the resort was great. Conveniently located, heated pool, free parking, restaurant on site.
Renee the bartender is awesome!!!!! She made our stay very special. Try out her rum punch at the pool bar with coconut and dark rum floater
Great! Conveniently close to siesta key in Sarasota area. Very kind staff and clean room. I only knocked one star off because the walls are maybe thin not sure lol but I could hear my upstairs neighbor. I do think they were elephants or brought bowling equipment!
Clean, beautiful rooms. The pool area was very nice. Staff was amazing! Only thing missing is a microwave in the room, but there is one at the end of the hall!
The reason I chose poor is because I stay with Casey Key Resort (MAINLAND) quite a bit. When I have company in town I have them stay Casey Key Resort (MAINLAND) Everytime, every party. Well, when I reserved a room for myself this past time i didn't even get to stay! I reserved the room n checkin was at 4 n when I reached out to the resort via text to let them know I was running a bit late I was also gonna do my check-in. But I noticed my check-in was not retrievable so in my text not only did I mention I was running late but that I also needed them to resend a check- in link. The response I received was that my reservation was cancelled by the resort itself. I was appalled! N they were very short with me n when I asked why I got no response until the next day in which they told me I was banned n not allowed on the property. I have not ever been banned n I stayed there 2 nights in September n 2 nights in October n on both occasions seen and spoke with Mo the manager of the place so I was baffled n confused. Well, my response was very similar to what I am sending u now n when they got back to me in bout 10 mins they confirmed I WAS NOT BANNED! n I did get my money back thru ******* but I was in no way compensated for mine n my companies trouble, all the resort offered me was 10% off my next stay n they had the audacity to ask me to reserve then for that same day! I'm appalled, I'm still quite angry with the situation n my company had a new born baby with them. Im not happy.
Yes, spotless room, coffee maker was broken in 116! Otherwise everything and everyone were fabulous!
Staff was great, Room was clean and bed was very comfortable