酒店回复: Thank you for taking the time to review your stay with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take great pride in The Port Inn and Cottages, Ascend Hotel Collection and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,
1.0分
家庭亲子
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I booked two days. Paid upon arrival. Left after day1. I have been over charged, ..$928.46 total! I called The Port Inn twice and they have denied additional charges even though they are on my online credit card statement. I will never stay there or an Ascend properties again, and I’m spreading the word to all my traveling friends!!
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酒店回复: On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.
4.0分
情侣出游
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The hotel was really cute! Everyone was so nice and helpful. The only things I didn’t like were we were in the second floor and my husband walks with a cane. It would have been much easier for him if we were on the first floor (we got in late day of check-in). The second thing was our room was very small. Almost uncomfortably small. I had to inch my way around my suitcase because there was no room to put it anywhere. Other than those things it was really nice. We would definitely go back there!
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酒店回复: Thank you for taking the time to review your recent stay at The Port Inn and Cottages, an Ascend Collection Hotel. Asour guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Being a historic Inn, some of our rooms are much smaller, but we do have larger rooms. I'm very sory we were not able to move you to the first floor. We hope to see you again soon. Please let us know if you need a first-floor room when you book. Our king rooms on the first floor offer extra room, and some of them have attached porches. They are a favorite of our guest. We hope to see you back soon!
5.0分
家庭亲子
Check in staff was great! Cute little place in the perfect location to explore downtown PSF on foot.
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酒店回复: Thank you for taking the time to review your recent stay at The Port Inn and Cottages, an Ascend Collection Hotel. Asour guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
5.0分
家庭亲子
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Breakfast was wonderful, awesome coffee, omelets, gravy & biscuits, bagels, muffins, cereal, oatmeal, eggs plus FREE! Extremely quiet place. Comfortable beds. Reasonable price. Friendly staff. Will go back!
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酒店回复: Thank you for taking the time to complete an online review with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take great pride in The Port Inn and Cottage, Ascend Hotel Collection and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
5.0分
其他
This is the nicest and friendliest place you will ever stay,the staff was great and it’s quite comfortable
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酒店回复: Thank you for taking the time to review your recent stay with us. It is always a pleasure to hear kind words from a guest when they enjoy their stay. We hope to see you again.
5.0分
其他
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Mini vacay escape
Just a short trip as I had a total knee replacement a couple months before and just needed some beach time. Loved how everything I needed was nearby. Very lovely place and I will be back
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酒店回复: Thank you for taking the time to fill out an online review with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take great pride in The Port Inn. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best wishes for continued healing. Kind regards,
5.0分
其他
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Very nice place
The bed was comfortable. The atmosphere was very relaxing and laid back. The entire facility was clean. I wish our room had room darkening shades since it got pretty bright despite having curtains when the sun rose
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酒店回复: Thank you for taking the time to complete an online review with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take great pride in The Port Inn and Cottage, Ascend Hotel Collection and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
5.0分
情侣出游
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The room was very clean,and the bed was comfortable. The staff was so helpful and courteous!! The muffins were delicious!IWe liked the location because we could walk to our destinations. We would recommend this to others who are looking for a quiet and relaxing place to stay!
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酒店回复: Thank you for your kind review. I am very blessed with great staff. We are delighted that you enjoyed your stay and look forward to seeing you again soon.
5.0分
情侣出游
Perfect location. Staff were extremely friendly and helpful. Very very clean.
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酒店回复: Thank you for taking the time to complete an online review with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take great pride in The Port Inn and Cottage, Ascend Hotel Collection and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
圣何塞港的一家可爱的小酒店。非常干净，布置精美，工作人员非常友好，让您在这里的住宿非常愉快
I booked two days. Paid upon arrival. Left after day1. I have been over charged, ..$928.46 total! I called The Port Inn twice and they have denied additional charges even though they are on my online credit card statement. I will never stay there or an Ascend properties again, and I’m spreading the word to all my traveling friends!!
The hotel was really cute! Everyone was so nice and helpful. The only things I didn’t like were we were in the second floor and my husband walks with a cane. It would have been much easier for him if we were on the first floor (we got in late day of check-in). The second thing was our room was very small. Almost uncomfortably small. I had to inch my way around my suitcase because there was no room to put it anywhere. Other than those things it was really nice. We would definitely go back there!
Check in staff was great! Cute little place in the perfect location to explore downtown PSF on foot.
Breakfast was wonderful, awesome coffee, omelets, gravy & biscuits, bagels, muffins, cereal, oatmeal, eggs plus FREE! Extremely quiet place. Comfortable beds. Reasonable price. Friendly staff. Will go back!
This is the nicest and friendliest place you will ever stay,the staff was great and it’s quite comfortable
Mini vacay escape
Just a short trip as I had a total knee replacement a couple months before and just needed some beach time. Loved how everything I needed was nearby. Very lovely place and I will be back
Very nice place
The bed was comfortable. The atmosphere was very relaxing and laid back. The entire facility was clean. I wish our room had room darkening shades since it got pretty bright despite having curtains when the sun rose
The room was very clean,and the bed was comfortable. The staff was so helpful and courteous!! The muffins were delicious!IWe liked the location because we could walk to our destinations. We would recommend this to others who are looking for a quiet and relaxing place to stay!
Perfect location. Staff were extremely friendly and helpful. Very very clean.