酒店回复: Good afternoon,We are disappointed that your stay wasn't up to our usual standard. We will look into these issues and get these improved asap. We appreciate your feedback.
5.0分
其他
原文
翻译提供方：Google
一段美好的休息和宁静的时光。饭菜很棒。周到、热情、高效的服务。太感谢了
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酒店回复: Bonjour Odette,We are so happy to hear you enjoyed your stay with us and we really appreciate your lovely feedback.We do hope to welcome you back again soon.
5.0分
商务出差
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Superb stay
Very enjoyable stay for a couple of nights. Had a single bed room that was more than ample. Nice and warm, good amenities, nice hot water and good water pressure. Very friendly staff, breakfast options were great and well made. Highly recommended, I will definitely be back.
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酒店回复: Good Afternoon Kyle. Thank you for the 10 out of 10 review! We are thrilled to see you enjoyed your experience with us and do hope to welcome you back soon.
5.0分
其他
Melbourne Lodge near Welwyn Gdn City
Clean, good room, good nights sleep. Will stay again.
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酒店回复: Good Afternoon Deborah. We are delighted to see you enjoyed your stay with us. We do hope to welcome you back again soon.
4.0分
其他
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Lovely room but not easy to find arriving after dark and an absolute faff having to check in at one building to then drive to another building to find room and then have to do again in the morning
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酒店回复: Good Afternoon Bridey. Thank you for your review and feedback. We do hope to welcome you back in the future.
5.0分
其他
The property was great lovely views great staff. Would plan to stay longer next time
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酒店回复: Good Afternoon Sonal, Thank you for the 10 out of 10 review! We are thrilled to see you enjoyed your experience with us and do hope to welcome you back soon.
4.0分
情侣出游
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Reading some of the reviews ahead of our visit, we were a little concerned after we’d made our booking but we needn’t have been concerned!
The staff we met with during our stay were very helpful, welcoming and friendly. Our room, although it looked a little tired, it was very spacious, clean and comfortable - and served its purpose for exactly what we needed (just an overnight stay whilst we visited friends in the area).
Whilst some refurbishment is needed of the bedroom and bathroom, we found the cost we paid for the room reflected this, so did not feel we were overcharged for something we didn’t receive.
The bed was exceptionally comfortable and the area extremely quiet! We enjoyed our stay…just wish the weather had been better so we could walk around and enjoy the grounds!!
5.0分
其他
We were welcomed by warm friendly service
The spacious ‘stately rooms were hung with original art work . A beautiful alfresco terrace for breakfast
5.0分
商务出差
Small hotel on golf complex, defo Wow factor, would stay again
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酒店回复: Good afternoon Gordon. We are delighted to see you enjoyed your stay with us. We do hope to welcome you back again soon.
酒店坐落在风景优美的地方，但房间不干净。地毯上有污渍，床头板上有两个令人作呕的油腻头印！这些我都忍了，但最让我无法接受的是根本睡不着觉，楼上听起来像有一群大象在走动，房间一点也不隔音。
但下
没有热水，最多是温水。
没有暖气。
办理入住和退房手续很麻烦。
没有地方放行李箱，没有可折叠的行李箱桌
一段美好的休息和宁静的时光。饭菜很棒。周到、热情、高效的服务。太感谢了
Superb stay
Very enjoyable stay for a couple of nights. Had a single bed room that was more than ample. Nice and warm, good amenities, nice hot water and good water pressure. Very friendly staff, breakfast options were great and well made. Highly recommended, I will definitely be back.
Melbourne Lodge near Welwyn Gdn City
Clean, good room, good nights sleep. Will stay again.
Lovely room but not easy to find arriving after dark and an absolute faff having to check in at one building to then drive to another building to find room and then have to do again in the morning
The property was great lovely views great staff. Would plan to stay longer next time
Reading some of the reviews ahead of our visit, we were a little concerned after we’d made our booking but we needn’t have been concerned!
The staff we met with during our stay were very helpful, welcoming and friendly. Our room, although it looked a little tired, it was very spacious, clean and comfortable - and served its purpose for exactly what we needed (just an overnight stay whilst we visited friends in the area).
Whilst some refurbishment is needed of the bedroom and bathroom, we found the cost we paid for the room reflected this, so did not feel we were overcharged for something we didn’t receive.
The bed was exceptionally comfortable and the area extremely quiet! We enjoyed our stay…just wish the weather had been better so we could walk around and enjoy the grounds!!
We were welcomed by warm friendly service
The spacious ‘stately rooms were hung with original art work . A beautiful alfresco terrace for breakfast
Small hotel on golf complex, defo Wow factor, would stay again