酒店回复: Dear Jessica, We sincerely apologize for the long wait you experienced at check-in and for the condition of your room. Although we regret these inconveniences, please be assured that your feedback has been shared with our team to help us improve future stays. We hope you will give us another opportunity to provide a more comfortable and welcoming experience on your next visit.Sincerely,Hotel Management
4.0分
其他
原文
翻译提供方：Google
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4.0分
商务出差
原文
翻译提供方：Google
好的
5.0分
其他
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Not too bad
I just needed a place to crash during a long layover on an international trip. Booked this hotel last min and stayed here for a few hours through the night. No frills hotel but overall it accommodated my needs. Not too far from the airport and not too expensive. Area felt a little sketchy but nothing that made me feel too unsafe to be there. I’d stay again if I needed a place to crash.
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酒店回复: Dear Darren,Thank you for choosing Extended Stay America. We are glad to hear that your stay provided the convenience and rest you needed during your layover. It’s great to know the location worked out for your travel plans and that you found the rate reasonable. We appreciate your honest perspective about the surrounding area and are pleased you still felt comfortable. It’s encouraging to hear you’d consider returning, and we hope to welcome you again.Sincerely,Hotel Management
4.0分
其他
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Took awhile for desk clerk to get there. Had trouble with computers. There was one wash cloth and hand towel for two people. Room 2 hours to get extra ones. Not much breakfast. No tables/chairs. Have to take food to room.
1.0分
家庭亲子
Bad service the so called manager was rude and very unprofessional
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酒店回复: Dear Carlos,Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience, as this is very rare and does not represent the service we strive to provide. Please be assured that we take your comments seriously and will review this incident carefully with our team to prevent similar incidents in the future. Our goal is always to make every guest feel respected and well cared for, and we regret that we fell short of this goal during your stay. We truly appreciate your patience and understanding, and we hope you’ll consider giving us another opportunity to deliver the exceptional service you deserve.Sincerely,Hotel Management
2.0分
其他
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People yelling in the halls at 2am, some lady was knocking on the door next to mine constantly for over a half hour. Definitely get what you pay for. Although the staff was amazing which was wonderful
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad our team provided you with excellent service, but we sincerely apologize for the disturbances you experienced during your stay. We understand how important a peaceful environment is for a comfortable visit, and we regret that this affected your time with us. While certain situations can be challenging to control, your comments are appreciated and will be thoughtfully considered as we continue our efforts to create a welcoming atmosphere for all guests. We hope you’ll consider staying with us again, allowing us to provide a more restful and enjoyable experience.Sincerely,Hotel Management
2.0分
其他
When I arrived to check-in I had to wait an hour before anyone showed up to the front desk.
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酒店回复: Dear Guest,Thank you for sharing your experience. We appreciate your patience during check-in and understand how a prompt welcome sets the tone for a stay. Your comments highlight an important aspect of our service that we are mindful of as we strive to provide a more seamless experience. We hope to host you again and deliver a visit that fully meets your expectations.Sincerely,Hotel Management
是丹佛机场配套区域的一个物美价廉的酒店。酒店房间不大，有很大停车场，位置也不错，开车去机场很快。
大多数员工都很友好，乐于助人…
等待入住的时间很长，前台没有人，房间很脏，冰箱里有啤酒，浴室里有垃圾。
配备您所需的一切
好的
Not too bad
I just needed a place to crash during a long layover on an international trip. Booked this hotel last min and stayed here for a few hours through the night. No frills hotel but overall it accommodated my needs. Not too far from the airport and not too expensive. Area felt a little sketchy but nothing that made me feel too unsafe to be there. I’d stay again if I needed a place to crash.
Took awhile for desk clerk to get there. Had trouble with computers. There was one wash cloth and hand towel for two people. Room 2 hours to get extra ones. Not much breakfast. No tables/chairs. Have to take food to room.
Bad service the so called manager was rude and very unprofessional
People yelling in the halls at 2am, some lady was knocking on the door next to mine constantly for over a half hour. Definitely get what you pay for. Although the staff was amazing which was wonderful
When I arrived to check-in I had to wait an hour before anyone showed up to the front desk.