Staff were friendly, rooms were cosy, food both at dinner and breakfast was fantastic. Car park is small but appears to be on the road parking too.
3.0分
其他
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Team great, bedroom very noisy especially in the morning so not the most relaxing wake up call on a Sunday, dinner was great but the full English breakfast was incredibly greasy. I did raise this when I paid on checkout
5.0分
其他
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A hidden gem
The staff were very friendly. Parking outside on the street was easy. The breakfast was really good (though cooked breakfast was an extra charge but we did not mind). The bed was softer than we like which is why I out the comfort at 4 but we would definitely stay here again if we were heading to the Cotswold area.
5.0分
商务出差
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Beautiful property with a lovely bar and restaurant. Unfortunately we didnt get chance to eat there but would love to revist again. Staff were friendly and put on a really nice breakfast spread (continental). Room was spacious, comfortable and well decorated with a nice wetroom-style bathroom. 100% would stay again!
这地方到底怎么了？以前我们经常带亲朋好友来这里吃顿大餐，今天晚上我们去吃晚饭，这还是我们第一次一个人都没吃完。牛排又硬又没熟。披萨上盖着廉价的奶酪，薯条都凉了，扁面包也粘乎乎的，所有的食物都平庸至极。没有大人在服务，只有一些待我们很差劲的孩子……那个看起来像是负责的女士对桌子一点兴趣都没有，这真是一次非常糟糕的体验。
物有所值
不错的酒店，有一家酒吧，提供美味佳肴（虽然不便宜）。
房间非常舒适，条件良好，浴室也非常干净、新。与隔壁房间相比，隔音效果较差，但在此类酒店中很正常。
一些重要的注意事项：
-我们的访问是在十一月，你可以把车停在酒店本身，根据我在其他季节读到的信息，你必须把车停在外面。
- 包含的早餐是冷的，但很充足（优质面包、酸奶、麦片、麦片、水果、果汁等），如果你想吃热的，就得付费。
在贝尔酒店的这次住宿体验很令人失望，我们之前住过很多次，那里确实是我们最喜欢的住宿地之一。入住前沟通非常不畅。正如其他客人所说，我们的电子邮件没有得到回复。电话解决了这个问题后，我们被要求提前预订晚餐，但没有被告知可以从点菜菜单中选择，尽管那天是星期天，他们也没有告诉我们关于特色菜的任何信息，而特色菜有很多种选择。尽管已经预订，但当天有一道开胃菜没有供应。当晚的服务员非常出色，但是他们从来没有给我们提供过甜点菜单。早餐时工作人员很漫不经心，我们不断要碗、杯子、面包、茶、咖啡等等。尽管我们的预订包含免费早餐，但我们还是被收取了热食费，而且他们的香肠已经卖完了！！以前来过没有收取过这项费用，服务员为没有在预订前告知我们此事而道歉。我们投诉了，但被告知这是今年年初的新政策。我们随后发了一封电子邮件，但没有收到回复。*******已经退还了我们90英镑的超额费用！房间重新装修了，淋浴也翻新了，但我个人认为这些不值得提高房价。
很遗憾，我们之前一直是Bell酒店的忠实粉丝，但这次的体验非常糟糕。
预订时沟通非常不畅，早餐的体验也很糟糕。没有香肠。等了好久才有人上菜，最后不得不叫人来点餐。我们不得不反复要求提供碗、杯子、黄油和面包，然后被收取了早餐费，而我们之前从未被告知过，而且也没有被收取过费用。他们为没有告诉我们而道歉，但仍然收费。其中一个房间从早上7点开始就非常吵。
令人失望
房间非常狭窄。房间里本来有消防出口门，但打开门后却被堵住了。餐厅里我们能听到楼下说话的声音，而且因为有人坐在房间外面抽烟，所以没法开窗。酒吧里的食物对素食者来说选择不多。
一切都很棒！
Staff were friendly, rooms were cosy, food both at dinner and breakfast was fantastic. Car park is small but appears to be on the road parking too.
Team great, bedroom very noisy especially in the morning so not the most relaxing wake up call on a Sunday, dinner was great but the full English breakfast was incredibly greasy. I did raise this when I paid on checkout
A hidden gem
The staff were very friendly. Parking outside on the street was easy. The breakfast was really good (though cooked breakfast was an extra charge but we did not mind). The bed was softer than we like which is why I out the comfort at 4 but we would definitely stay here again if we were heading to the Cotswold area.
Beautiful property with a lovely bar and restaurant. Unfortunately we didnt get chance to eat there but would love to revist again. Staff were friendly and put on a really nice breakfast spread (continental). Room was spacious, comfortable and well decorated with a nice wetroom-style bathroom. 100% would stay again!