酒店回复: Thank you for sharing your feedback with us, we appreciate you taking the time to tell us about yourexperience.
5.0分
其他
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Residence Inn 的所有员工都很棒,友好、乐于助人,而且非常专业。Aeron 和 Shoshana 女士非常棒!!他们让我和我的女儿住得非常舒服。Aeron 总是面带微笑,每次都问候(我、我们),帮助我们满足需求,并且做得非常好。Shoshana 女士给了我很大的帮助,每次我需要延长住宿时间时,她都会帮我安排在同一间房间。当我的水管爆裂时,她很快就修好了,并把我转移到另一个房间。谢谢大家!!!Pilar Atchison
酒店回复: Thank you for staying with us!
4.0分
其他
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The stay was very comfortable, and enjoyable. The only improvements that I would suggest is, if they had longer hours for breakfast. I don't know why their breakfast hours are not closer to that of the food service industry. Like how fast food restaurants mostly stop at 10:30, or most sit down restaurants stop between 11 and 12. So 9 am is not always convenient when you're on a trip or vacation and are not on your normal chronological time and may need longer hours so you can wake up and get downstairs.
The other issue is that the shower in the room was very nice and upgraded from your standard hotel room, but the shower head was dripping and they have a long metal ***** that is the drain, and the whole night all you hear is the steady sounds of a single drop of water hitting a hollow drain and steel ***** and echoing from the bathroom through the room. I would have placed a towel under it, but we didnt have an extra one and did not have the strength to go down to the front desk to get another one.
Outside of those two things, everything else was pretty much perfect.
酒店回复: Good day,Thank you for your feedback.
5.0分
其他
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The property was exceptionally clean. Staff was extremely friendly and helpful. I had forgotten some items in my room and Solomon made sure that they were collected and waiting at the front desk. Will definitely stay there in the future.
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酒店回复: Good day,Thank you for staying at the Residence Inn McDonough and for sending us your feedback.
5.0分
情侣出游
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Kitchen was adequate for cooking with full size fridge
but lacked a can opener or a blender. Fitness room was nicely equipped but lacked a scale. The water dispenser was “out of order” for 10 days leaving the option of $6 bottled water. Staff was super friendly and helpful.
We have been to Europe, Canada, Hawaii, the Caribbean but this was the cleanest property of all. Even the grout.
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酒店回复: Good day,Thank you for sending us your feedback and for staying. We are diligently working on fixing the issues mentioned.
5.0分
其他
Just a very nice stay. Clean, comfy, great breakfast and loved checking out by 12. Man, that was great! No rushing out the door!
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酒店回复: Good day,Thank you for your feed and for choosing to stay at the Residence Inn McDonough.
5.0分
其他
Great experience, fast and friendly checkin. Room was very clean.
酒店回复: Good day,Thank you for staying with us and for your feedback.
5.0分
朋友出游
The workers were very nice, knowledgeable and friendly. The hotel was very nice and clean.
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酒店回复: Thank you very much for sharing your feedback and for staying with us.
5.0分
其他
It was a great stay. The young man at the front had to help me button my dress in back. I though that was sweet of him because i was traveling alone.
酒店回复: Thank you for staying and for sharing your feedback with us.
5.0分
其他
It was amazing hotel, nice and lovely staff always have a smile on their faces I just love it 😊
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酒店回复: Hello,Thank you for taking the time to share your experience with us. We are happy that you had a pleasant stay and hope to see you the next time you are in the area.
房间漂亮、宽敞、舒适。健身房很棒。早餐不错,但结束得太早了(早上9点)。
泳池没开放(当时是夏天)。
Residence Inn 的所有员工都很棒,友好、乐于助人,而且非常专业。Aeron 和 Shoshana 女士非常棒!!他们让我和我的女儿住得非常舒服。Aeron 总是面带微笑,每次都问候(我、我们),帮助我们满足需求,并且做得非常好。Shoshana 女士给了我很大的帮助,每次我需要延长住宿时间时,她都会帮我安排在同一间房间。当我的水管爆裂时,她很快就修好了,并把我转移到另一个房间。谢谢大家!!!Pilar Atchison
The stay was very comfortable, and enjoyable. The only improvements that I would suggest is, if they had longer hours for breakfast. I don't know why their breakfast hours are not closer to that of the food service industry. Like how fast food restaurants mostly stop at 10:30, or most sit down restaurants stop between 11 and 12. So 9 am is not always convenient when you're on a trip or vacation and are not on your normal chronological time and may need longer hours so you can wake up and get downstairs.
The other issue is that the shower in the room was very nice and upgraded from your standard hotel room, but the shower head was dripping and they have a long metal ***** that is the drain, and the whole night all you hear is the steady sounds of a single drop of water hitting a hollow drain and steel ***** and echoing from the bathroom through the room. I would have placed a towel under it, but we didnt have an extra one and did not have the strength to go down to the front desk to get another one.
Outside of those two things, everything else was pretty much perfect.
The property was exceptionally clean. Staff was extremely friendly and helpful. I had forgotten some items in my room and Solomon made sure that they were collected and waiting at the front desk. Will definitely stay there in the future.
Kitchen was adequate for cooking with full size fridge
but lacked a can opener or a blender. Fitness room was nicely equipped but lacked a scale. The water dispenser was “out of order” for 10 days leaving the option of $6 bottled water. Staff was super friendly and helpful.
We have been to Europe, Canada, Hawaii, the Caribbean but this was the cleanest property of all. Even the grout.
Just a very nice stay. Clean, comfy, great breakfast and loved checking out by 12. Man, that was great! No rushing out the door!
Great experience, fast and friendly checkin. Room was very clean.
The workers were very nice, knowledgeable and friendly. The hotel was very nice and clean.
It was a great stay. The young man at the front had to help me button my dress in back. I though that was sweet of him because i was traveling alone.
It was amazing hotel, nice and lovely staff always have a smile on their faces I just love it 😊