酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed your room and found the rest of the hotel comfortable. We apologize for the humidity in your room and understand how that can affect your comfort. Your comments have been shared with our maintenance team to help improve the guest experience. We appreciate your feedback and hope to welcome you back for an even more comfortable stay in the future.
5.0分
情侣出游
原文
翻译提供方：Google
早餐非常好……
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酒店回复: ¡Muchas gracias por su excelente reseña de 5 estrellas! Nos alegra saber que disfrutó de nuestro desayuno. Esperamos darle la bienvenida nuevamente muy pronto.
5.0分
商务出差
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Everything I needed
Front desk staff very professional and friendly. (Yay, Terri). The bed very comfortable and had everything I needed. I have already made a reservation for my next stay. Next to fast food, one block from grocery store. Very Convenient!
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酒店回复: Thank you for your wonderful 5-star review! We’re thrilled to hear that our front desk staff made a great impression and that you found your room comfortable and convenient. We’re especially excited that you’ve already made your next reservation and can’t wait to welcome you back to The Mulberry Hotel in Westlake, LA!
5.0分
家庭亲子
The hotel is very clean, the bathroom and every detail is always extremely clean, the staf is helpful and friendly
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酒店回复: Thank you for your fantastic 5-star review! We’re thrilled to hear that you appreciate the cleanliness of our hotel, the attention to detail in the bathrooms, and the helpfulness of our staff. Your kind words mean a lot, and we look forward to welcoming you back to The Mulberry Hotel in Westlake, LA!
5.0分
商务出差
Weekend business trip.
Staff was extremely friendly and helpful. Beds were comfortable. Only negative was I whine coming from the AC unit but not unbearable.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear that our staff made a positive impression and that you found the beds comfortable during your weekend business trip. We apologize for the minor noise from the air-conditioning unit and will have our maintenance team look into it. We appreciate your comments and hope to provide an even better stay on your next visit!
4.0分
情侣出游
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We had a very great time at this hotel. We felt very safe and staff was very friendly. Only cons were the breakfast was not the best but that’s OK and rooms could’ve been decorated a little nicer.
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酒店回复: Thank you for taking the time to share your experience! We’re delighted to hear that you felt safe and enjoyed the friendliness of our staff. We appreciate your feedback regarding the breakfast and room decor and will keep it in mind as we continue to improve. We hope to welcome you back soon for an even better stay!
总体都特别好，就是房间消毒味太重了
工作人员糟糕透顶，非常不专业。那里有个男员工喝醉了，差点在停车场撞到我们！我没有订到我租的房间，而是租了一套套房，结果没有得到我付的钱！
维护很差。
想要带厨房的房间，结果地毯状况很差，绊倒人很危险。维护太差了。最后只能住带大床的房间。我并不想要这个房间，我想要的是我付过钱的房间。
房间和酒店都不错，价格也合适。员工友好。请注意，可能会收取地方税。******* 的“含税费”价格并没有明确告知我这一点。
房间很棒，就是太潮湿了，很难降温。酒店的其他地方简直像冰山一角！
早餐非常好……
Everything I needed
Front desk staff very professional and friendly. (Yay, Terri). The bed very comfortable and had everything I needed. I have already made a reservation for my next stay. Next to fast food, one block from grocery store. Very Convenient!
The hotel is very clean, the bathroom and every detail is always extremely clean, the staf is helpful and friendly
Weekend business trip.
Staff was extremely friendly and helpful. Beds were comfortable. Only negative was I whine coming from the AC unit but not unbearable.
We had a very great time at this hotel. We felt very safe and staff was very friendly. Only cons were the breakfast was not the best but that’s OK and rooms could’ve been decorated a little nicer.