酒店回复: Thank you for your feedback, Benjamin! You are correct that we are not a 5-star hotel, but we nevertheless try to provide our guests with the best service possible. That being said, I am glad that you let our engineering department know of your issues so we could promptly address them. We look forward to your next visit!
5.0分
其他
Our bell man was awesome. Spent the time to recommend restaurants. Staff could not have been friendlier and whitebirds was awesome.
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酒店回复: Thank you so much for the review! We are so happy to hear you had a great time and we look forward to welcoming you back, hopefully soon.
5.0分
其他
Hotel was very nice, good area, and the front desk receptionist was extremely friendly and welcoming when we checked in Sat night
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酒店回复: Thank you so much for the review! We strive to make each experience a great one and we are happy to do it for guests like yourself.
5.0分
家庭亲子
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Whitebird is delicious and the staff is extremely helpful. The rooftop bar has great views! The sitting room off the rooftop bar is a fun and relaxing spot to hang out. All the staff have been welcoming, kind, and resourceful. The rooms are clean, smell amazing, and the CO Bigelow tolietries are a fun touch. Highly recommend this spot!!
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酒店回复: Thank you so much for the review! We are so glad to hear you had a great time and hope to welcome you back soon.
5.0分
其他
Always love staying at this place. The location is killer....walkable to many things that we love including Rembrandts coffee.
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酒店回复: Thank you for your review! We love that our walkability to several locations in downtown Chattanooga made your stay more enjoyable. We hope you choose us next time you are in Chattanooga.
5.0分
朋友出游
Love the Edwin hotel in Chattanooga. Beautiful hotel, great staff and wonderful amenities. Will definitely return! !
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酒店回复: Thank you for your review. We are so happy you enjoyed everything we had to offer and enjoyed your time with us. We hope you chose us again for your future stay to Chattanooga!
5.0分
家庭亲子
WE LOVED EVERYTHING ABOUT THE EDWIN. WE ENJOYED BOTH THE ROOFTOP BAR AND ROOFTOP POOL. THE STAFF WERE EXCELLENT.
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酒店回复: Thank you so much! We are so glad you enjoyed your stay and we look forward to seeing you again.
4.0分
其他
We had an overall positive experience, but the pool area was lacking in upkeep. We requested towels, but unfortunately, they were never delivered.
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酒店回复: Thank you for your review. I do apologize that the towels were never delivered while you enjoyed your time at the pool. We are glad you enjoyed your time with us. We hope you chose us again for your future stay to Chattanooga!
4.0分
情侣出游
The staff at the on site restaurants are amazing. Especially T at white bird
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酒店回复: Thank you so much for the review! We look forward to seeing you again.
员工非常友善，酒店位置优越，靠近河流、市中心和艺术区。房间空间刚好够放一张沙发，酒店内部装潢风格独特，别具一格。
代客服务：友好且乐于助人
White bird：美味且服务一流
我们的房间：不好。淋浴排水管堵塞。淋浴时，水倒流到淋浴间，并从排水管内浮出棕色块状物。冲完马桶后，马桶不停地流水。整个房间非常破旧，浴室镜子坏了，床上方的灯具坏了，卫生纸很便宜。这不是五星级的房间。
Our bell man was awesome. Spent the time to recommend restaurants. Staff could not have been friendlier and whitebirds was awesome.
Hotel was very nice, good area, and the front desk receptionist was extremely friendly and welcoming when we checked in Sat night
Whitebird is delicious and the staff is extremely helpful. The rooftop bar has great views! The sitting room off the rooftop bar is a fun and relaxing spot to hang out. All the staff have been welcoming, kind, and resourceful. The rooms are clean, smell amazing, and the CO Bigelow tolietries are a fun touch. Highly recommend this spot!!
Always love staying at this place. The location is killer....walkable to many things that we love including Rembrandts coffee.
Love the Edwin hotel in Chattanooga. Beautiful hotel, great staff and wonderful amenities. Will definitely return! !
WE LOVED EVERYTHING ABOUT THE EDWIN. WE ENJOYED BOTH THE ROOFTOP BAR AND ROOFTOP POOL. THE STAFF WERE EXCELLENT.
We had an overall positive experience, but the pool area was lacking in upkeep. We requested towels, but unfortunately, they were never delivered.
The staff at the on site restaurants are amazing. Especially T at white bird