Hotel was great, but the pricing was confusing. Advertisements from $253.00 to $529.00 plus fees and taxes.
Ended up paying $680.05 for one night. I was told that the valet parking would be credited back but so far I have not seen a credit.
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酒店回复: We value your feedback, and we are delighted to know we were your choice of accommodation for your travels. We sincerely apologize for your recent negative experience with our service. We are taking the necessary steps to address the issue you raised to ensure a better experience in the future. Please let me know if you have any questions.
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Best Breakfast
Loved the stay at the hotel! It was within walking distance to soldier field, which was where my time was being spent in Chicago. Also the hotel breakfast was amazing, with so many different selections.
酒店回复: Thank you for your feedback! Please visit us again.
交通出行和商务都很方便。提供早餐和健身房。景色很棒👍
收取超高额房费,却拒绝客人合理退订要求,完全没有服务意识。全球旅行无数地方,类似情况独一家,只能说太差了。
对于参会者来说很棒!没什么可抱怨的。办公桌也很适合工作。
房间不错,早餐也不错,但服务不太好。
入住第二天,我们下午1点半出门后要求客房服务。下午5点左右回来时,客房服务还没打扫。之后,我们又要了毛巾,结果一个小时都没送来。于是我们又打电话给前台,他们又花了一个小时才把毛巾送来。
有人给我发短信询问入住体验,并说有任何疑问可以回复短信。但我的问题和要求始终没有得到回复。
我很喜欢这家酒店的便利,去周边景点也很方便。代客泊车服务有点贵,早餐很一般,而且有些长住的客人态度不太好。不过代客泊车服务很方便,而且他们总是能很快把车取回来!
酒店不错,但尽量避免住高楼层。
我建议尽量避免住靠近顶楼的楼层,因为屋顶酒吧的音乐非常非常响。我们住在三层楼以下,直到凌晨都能听到。
这是我第一次来美国。由于芝加哥是市区,我担心安全问题。但酒店周围很安静,很安全。你可以使用UBER去市中心。这次我参加了在麦考密克广场举行的国际会议。大楼西边通过天桥与酒店相连,非常方便,尤其是下雨的时候。
早餐也很好。谢谢。
非常适合旅行,但距离市中心有点远
Hotel was great, but the pricing was confusing. Advertisements from $253.00 to $529.00 plus fees and taxes.
Ended up paying $680.05 for one night. I was told that the valet parking would be credited back but so far I have not seen a credit.
Best Breakfast
Loved the stay at the hotel! It was within walking distance to soldier field, which was where my time was being spent in Chicago. Also the hotel breakfast was amazing, with so many different selections.