酒店回复: Hallo Reisender,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es bedeutet uns sehr viel und wir hoffen sehr, dass Sie eine tolle Erfahrung bei uns gemacht haben.Maz K.#Team6
4.0分
商务出差
原文
翻译提供方:Google
好的
3.0分
其他
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Front desk friendly. Building looks ok. No lobby, no coffee, morning breakfast
. The Room:Bottom of door (interior) falling apart, not lit at the toilet, no champo,no conditioner. Towel where clean ,bad condition, probably came from the dollar store . Had to go down stairs and asked for a hair dryer??.Me been a travels, this hotel room rate should be around $50 not 181 i payd.i recommended to have the owner stay a night or two to find out what i am talking about
Greetings Bernd.
3.0分
其他
No shampoo, Bed was very uncomfortable. Not what you would expect for the price.
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酒店回复: Hi David,Thank you for your feedback. We’re sorry to hear that the bed was uncomfortable and that essential amenities like shampoo were missing. We understand your concerns, especially given the price, and we’ll be sharing your comments with our team to help improve the guest experience. We appreciate you bringing this to our attention.Jeremy Ward #Team6
4.0分
情侣出游
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Mattress definitely needs to be updated to a more comfortable suitable one. It was hard to enjoy. My trip hurting so bad after getting up every morning and not getting much rest just tossing and turning.
I think that if the mattresses were upgraded than this location is very well rounded, and every aspect. The only other thing that would make it even better is if they offered breakfast.Lol
舒适安静
一切都很不错,我们很喜欢这家酒店。房间大部分地方都很干净,也很安静,但地板真的需要用湿拖把拖一下。地板看起来很干净,但我赤脚走在上面,脚上沾满了灰尘。而且,遮光窗帘太小,窗户太窄,所以明亮的光线只能从侧面和底部照进来。
房间干净舒适,设施齐全。床和枕头都非常舒适。酒店很安静,非常适合过夜。我们很喜欢隔壁餐厅的美食,所以晚餐不用出酒店去找吃的了。
换个地方住吧!
经理凯利缺乏诚信,客户服务差劲!
通过*******预订了一间不可退款的房间。我们晚上10点多到达时,前台服务员(她刚上任)承认她刚刚把我们的房间给了别人……这是酒店里除了最贵的房间之外的最后一间。这是他们的失误,所以我问*******能不能按照约定的价格预订那间贵的房间。她答应了,但经理后来又多收了我们50美元,因为我们不想要也不需要那间更大的房间。她没有兑现承诺,我感到很失望。
好的一面是,房间很干净。床也够用。酒店很新,但没有多余的装饰。
房间非常干净宽敞。酒店内有披萨店和酒吧,这点很不错,方便买东西,而且附近没有太多披萨店和酒吧。
糟糕的客户服务。我的房间两周才打扫过一次,尽管我预约了每周打扫两次。我没有收到干净的床单和毛巾,收到的只是道歉。
极好的
房间非常漂亮,现代,干净。
好的
Front desk friendly. Building looks ok. No lobby, no coffee, morning breakfast
. The Room:Bottom of door (interior) falling apart, not lit at the toilet, no champo,no conditioner. Towel where clean ,bad condition, probably came from the dollar store . Had to go down stairs and asked for a hair dryer??.Me been a travels, this hotel room rate should be around $50 not 181 i payd.i recommended to have the owner stay a night or two to find out what i am talking about
Greetings Bernd.
No shampoo, Bed was very uncomfortable. Not what you would expect for the price.
Mattress definitely needs to be updated to a more comfortable suitable one. It was hard to enjoy. My trip hurting so bad after getting up every morning and not getting much rest just tossing and turning.
I think that if the mattresses were upgraded than this location is very well rounded, and every aspect. The only other thing that would make it even better is if they offered breakfast.Lol