酒店回复: Dear Alicialiu,Thank you very much for your outstanding rating and for sharing your lovely feedback about your stay at Millennium Istanbul Golden Horn. We are delighted to learn that you were satisfied with all aspects of your experience.It is wonderful to hear that our team was friendly and helpful with your luggage, and that you found our wheelchair elevator convenient and user-friendly. Providing a comfortable and accessible environment for all our guests is very important to us.We are also pleased that you enjoyed our breakfast and found it to your liking. Your positive comments truly motivate our team to continue delivering excellent service.We sincerely hope to welcome you back again soon for another enjoyable stay.Warm Regards,The Millennium Istanbul Golden Horn Hotel Management

酒店回复: Dear Sandianshao,Thank you very much for taking the time to share such a detailed review and for your high rating. We are delighted to hear that you enjoyed our convenient location within walking distance of Chora Church and Tekfur Palace, as well as the overall quality of your stay.We truly appreciate your kind words about our service and are pleased to know that our team was able to assist with your luggage despite the absence of an elevator. It is also great to hear that you were satisfied with the breakfast and found the tram access along the river easy and convenient.At the same time, thank you for sharing your feedback regarding the street noise. Your comments have been noted and shared with our management team, as guest comfort is very important to us.We would also like to thank you for sharing your lovely photos; it is always a pleasure to see our surroundings and nearby historical sites through our guests’ eyes.We truly appreciate your feedback and hope to welcome you back to Millennium Istanbul Golden Horn in the future.Warm Regards,The Millennium Istanbul Golden Horn Hotel Management

酒店回复: Dear Tudoutudoucome,Thank you for taking the time to share your detailed feedback and for your stay at Millennium Istanbul Golden Horn. We truly appreciate your honest comments, as they help us understand our guests’ experiences better and improve where needed.We are glad to hear that you found the room acceptable and the cleanliness satisfactory. At the same time, we are sorry to learn that you experienced difficulty with parking and that our facilities and breakfast did not fully meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused during your stay.Your comments regarding the parking situation and breakfast pricing have been noted and will be shared with the relevant departments for review. Guest comfort and overall satisfaction are very important to us, and your feedback helps us identify areas for improvement.We also thank you for mentioning the surrounding area and its access to the waterfront, which many guests enjoy while exploring Istanbul.We hope you will consider giving us another opportunity in the future to provide you with a better and more satisfying experience.Warm Regards,The Millennium Istanbul Golden Horn Hotel Management

酒店回复: 尊敬的宾客： 非常感谢您选择伊斯坦布尔金角湾千禧酒店并分享您亲切而详尽的反馈。我们很高兴得知您和您的孩子在我们酒店度过了愉快的时光，对我们热情的接待团队表示感谢，并认为我们酒店的位置便利且安全。 对于您提到的关于您房间门的问题，我们深表歉意。请放心，我们将认真调查此事，确保不再发生，因为保障客人的隐私和舒适是我们的首要任务。 我们很高兴得知您喜欢酒店优美的环境、便捷的交通和附近的便利设施。您的推荐对我们意义重大，我们期待着您和您的家人再次光临，享受舒适难忘的住宿体验。 此致， 伊斯坦布尔金角湾千禧酒店管理层

酒店回复: 尊敬的宾客： 感谢您分享您的入住体验，并给予“优秀”的评价。我们很高兴得知您对房间的舒适度、床铺的舒适度和淋浴水压感到满意，并且认为我们酒店物超所值。 我们也感谢您对客房清洁的坦诚反馈。如果清洁服务未能完全达到您的期望，我们深表歉意。您的意见已转达给客房清洁团队，我们将努力改进。 很高兴您喜欢附近的公园以及我们酒店的便利位置。我们衷心感谢您的反馈，并期待您下次光临，享受更美好的入住体验。 此致， 伊斯坦布尔金角湾千禧酒店管理团队

酒店回复: 尊敬的宾客： 非常感谢您亲切的评价和赞赏。我们很高兴您入住舒适，并对酒店的宁静氛围和服务感到满意。我们特别感谢穆斯塔法先生的优质服务和对您舒适体验的悉心照料。 我们期待很快再次欢迎您的光临。 管理团队

酒店回复: 尊敬的宾客： 感谢您诚挚的评价，以及自伊斯坦布尔金角湾千禧酒店开业以来的持续信任。得知您一直以来的选择令我们欣喜，并对入住体验的各个方面都感到满意，我们深感荣幸。 您真诚的推荐对我们意义非凡，它激励着我们的团队继续为您提供您所期望的热情款待和高品质服务。我们期待未来再次欢迎您，享受更多美好的住宿体验。 此致， 伊斯坦布尔金角湾千禧酒店管理层

酒店回复: Dear Valued Guest ,Thank you very much for sharing your outstanding review and for choosing Millennium Istanbul Golden Horn for your stay. We are delighted to see your perfect scores and to learn that you enjoyed your overall experience with us.It is a pleasure to know that you appreciated our convenient location with direct access to the light rail line, as well as our newly renovated facilities. Your kind words about the comfort and appearance of our hotel mean a lot to our entire team.We also thank you for your valuable feedback regarding the room pricing. Your comment has been noted and shared with the relevant department for evaluation, as guest satisfaction and transparency are very important to us. We truly appreciate your understanding and your honest opinions.It is wonderful to hear that you had the chance to experience different room types during your stay, and we hope this added a unique perspective to your visit. We sincerely look forward to welcoming you back and providing you with an even better experience in the future.Warm Regards,The Millennium Istanbul Golden Horn Hotel Management

酒店回复: 尊敬的宾客： 感谢您选择伊斯坦布尔金角湾千禧酒店并抽出时间分享您的评价。我们很高兴听到您喜欢我们舒适的客房和友好的接待人员。 同时，我们对客房清洁工作未能达到您的期望深感抱歉。您的意见将转发给我们的团队，以便我们改进服务质量，让您住得更舒适。 关于早餐和其他设施，我们也会认真考虑您的意见。收到这样的反馈对我们非常重要，因为它有助于我们不断改进。 我们希望您下次再给我们机会，让我们为您带来更加愉快和充实的假期。 此致， 伊斯坦布尔金角湾千禧酒店管理层

酒店回复: 尊敬的宾客： 感谢您抽出宝贵时间分享您的反馈。 很遗憾您的体验未能完全达到您的期望。虽然我们致力于提供高标准的舒适度、服务和优越的地理位置——包括宽敞的家庭公寓、每日客房清洁服务以及靠近电车、渡轮和大海的便利——但我们理解，每个人对价值的认知可能有所不同。 您的意见已记录在案，我们的管理团队将对其进行审核，以持续提升宾客体验。如果您再次来到伊斯坦布尔，我们很乐意为您提供更好的服务。 此致， 伊斯坦布尔金角湾千禧酒店管理层